Food is consistent quality, I get the same thing every time. The woman who helped us hooked us up and was very kind.
Atmosphere: 4
Food: 5
Service: 5
Aryka Narf
These guys were amazing Heather did everything she could to make my visit quite a memorable experience. I will totally be back here. Best KFC ever.!!!!
Atmosphere: 5
Food: 5
Service: 5
Scott Hugo
Haven't been to KFC in years since a bit after the old store manager left. Decided to come back today because I got some pretty cheap coupons in the mail.
I haven't felt this full going to a fast food restaurant in a very long time. Also, to my surprise, the old store manager Dennis is back! The place was not exactly great to dine at after he left.
Food was great, decided to go with Crispy since I haven't had fried chicken in years. The mash potatoes and gravy are just as delicious as they were years ago. Dennis ended up being the one serving the counter, and he was very nice. Restaurant was clean, the staff very polite, and the chicken was great. Will definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
r0tting r0ses
WOW SO IMPRESSED WITH THE CHANGES
Atmosphere: 5
Food: 5
Service: 5
hudson steurer
Amazing food and service
Atmosphere: 5
Food: 5
Service: 5
A Mitchell
Honestly was about to give up on KFC completely but the last time I went to this location the customer service was spectacular and they made the chicken fresh. No complaints from me.
Atmosphere: 5
Food: 5
Service: 5
1994nurse
Went through drive on 02-04-25 pick up my order no silverware I order the famous bowl the bowl had 3 piece of chicken the rest had lots corn and extra mashed potatoes and the other order was macaroni and cheese famous bowl macaroni with dry and very little chicken I do not plan on stopping back here ever again
Atmosphere: 5
Food: 1
Service: 5
Clara
I love this location! I stop sometimes after work(It is right next door) and go through the drive-through.
More so when Dezyre(I think that is his name, he has a cool sleeve tattoo on his left arm) is working, which is normally between noon and 2pm.
He is always very nice, always gets my order right, and makes sure my drink does not have too much ice!
And the fries, chicken nuggets and the biscuit in the combo I get is always nice and warm! Shootout to the kitchen staff as well!
Best KFC I have ever gone too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Kandi Hinzpeter
Love this location! I get the best service here, the orders are always accurate. The workers are so nice and friendly, they always have smiles when they are at the window, and inside. The parking lot being fixed is so much better makes it a lot better to access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Waffles Basket, 4 Piece Chicken Flavor Meal, 3 PC Mike's Hot Honey Tenders Box, French Fries, Crispy Colonel Sandwich Meal, Fried Chicken, Classic Chicken Sandwich, Pot Pie Combo, 36 PC Nuggets, Gravy, Chicken Wing, Chicken Tender, Chicken Drum, Famous Bowl, 2 PC Mike's Hot Honey Chicken Box, Chicken Little
Jackie Tullock
We stopped in at the KFC on Greenway Cross on our way to a Doctor's visit. We are from Rockford and all of our KFC restaurants have been closed down. I wasn't too excited about it, but, boy was I wrong! That was the best KFC I've had since I was a kid! The food was fresh and hot and tasted nothing like what Rockford stores served for years. The Manager, Dennis was a great guy and had smiling happy face. The restaurant was clean and again, the food was great. You people complaining, I wish you had to choke down what Rockford offered for years and I can guarantee you would appreciate the food and the management! Keep up the good work. Dennis!
Very disappointing service.Ordered Meal for two/sandwich-tenderloin combo.Missed all items from deals.Fries were overcooked.No response about refund.
Atmosphere: 1
Food: 1
Service: 1
Mr. Vice President
The chicken was overcooked, they gave me 0 sauces out of 8 and the manager couldn't even make it right. Go to another chicken joint like popeyes, daves hot chicken or chic fila. They have much better food, the workers are polite and actually act like they care.
Atmosphere: 2
Food: 2
Service: 1
Faith
I was supposed to get 9 dollars back in change, and I got 4. Either the cashier lady can’t count correctly or took the 5 for herself. Crazy. And they forgot utensils for the Mac and cheese. Unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Shari Long
Great food! And great service too!
Cole Snodie
Incompetent, how do you mess up chicken straps with a crusty dusty old dark meat breast? No wonder why KFC is closing, they hire the most doped out employees.
Food is consistent quality, I get the same thing every time. The woman who helped us hooked us up and was very kind.
Atmosphere: 4
Food: 5
Service: 5
These guys were amazing Heather did everything she could to make my visit quite a memorable experience. I will totally be back here. Best KFC ever.!!!!
Atmosphere: 5
Food: 5
Service: 5
Haven't been to KFC in years since a bit after the old store manager left. Decided to come back today because I got some pretty cheap coupons in the mail.
I haven't felt this full going to a fast food restaurant in a very long time. Also, to my surprise, the old store manager Dennis is back! The place was not exactly great to dine at after he left.
Food was great, decided to go with Crispy since I haven't had fried chicken in years. The mash potatoes and gravy are just as delicious as they were years ago. Dennis ended up being the one serving the counter, and he was very nice. Restaurant was clean, the staff very polite, and the chicken was great. Will definitely be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
WOW SO IMPRESSED WITH THE CHANGES
Atmosphere: 5
Food: 5
Service: 5
Amazing food and service
Atmosphere: 5
Food: 5
Service: 5
Honestly was about to give up on KFC completely but the last time I went to this location the customer service was spectacular and they made the chicken fresh. No complaints from me.
Atmosphere: 5
Food: 5
Service: 5
Went through drive on 02-04-25 pick up my order no silverware I order the famous bowl the bowl had 3 piece of chicken the rest had lots corn and extra mashed potatoes and the other order was macaroni and cheese famous bowl macaroni with dry and very little chicken I do not plan on stopping back here ever again
Atmosphere: 5
Food: 1
Service: 5
I love this location! I stop sometimes after work(It is right next door) and go through the drive-through.
More so when Dezyre(I think that is his name, he has a cool sleeve tattoo on his left arm) is working, which is normally between noon and 2pm.
He is always very nice, always gets my order right, and makes sure my drink does not have too much ice!
And the fries, chicken nuggets and the biscuit in the combo I get is always nice and warm! Shootout to the kitchen staff as well!
Best KFC I have ever gone too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Love this location! I get the best service here, the orders are always accurate. The workers are so nice and friendly, they always have smiles when they are at the window, and inside. The parking lot being fixed is so much better makes it a lot better to access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Waffles Basket, 4 Piece Chicken Flavor Meal, 3 PC Mike's Hot Honey Tenders Box, French Fries, Crispy Colonel Sandwich Meal, Fried Chicken, Classic Chicken Sandwich, Pot Pie Combo, 36 PC Nuggets, Gravy, Chicken Wing, Chicken Tender, Chicken Drum, Famous Bowl, 2 PC Mike's Hot Honey Chicken Box, Chicken Little
We stopped in at the KFC on Greenway Cross on our way to a Doctor's visit. We are from Rockford and all of our KFC restaurants have been closed down. I wasn't too excited about it, but, boy was I wrong! That was the best KFC I've had since I was a kid! The food was fresh and hot and tasted nothing like what Rockford stores served for years. The Manager, Dennis was a great guy and had smiling happy face. The restaurant was clean and again, the food was great. You people complaining, I wish you had to choke down what Rockford offered for years and I can guarantee you would appreciate the food and the management! Keep up the good work. Dennis!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very disappointing service.Ordered Meal for two/sandwich-tenderloin combo.Missed all items from deals.Fries were overcooked.No response about refund.
Atmosphere: 1
Food: 1
Service: 1
The chicken was overcooked, they gave me 0 sauces out of 8 and the manager couldn't even make it right. Go to another chicken joint like popeyes, daves hot chicken or chic fila. They have much better food, the workers are polite and actually act like they care.
Atmosphere: 2
Food: 2
Service: 1
I was supposed to get 9 dollars back in change, and I got 4. Either the cashier lady can’t count correctly or took the 5 for herself. Crazy. And they forgot utensils for the Mac and cheese. Unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Great food! And great service too!
Incompetent, how do you mess up chicken straps with a crusty dusty old dark meat breast? No wonder why KFC is closing, they hire the most doped out employees.
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