Mad Town Gastropub

Got the pretzels, for $11 could’ve made better ones at home. Place was fairly empty, Service was almost nonexistent.

Atmosphere: 3

Food: 1

Service: 1

One of my pet peeves around the world is the lack of proper decent food at airports . Rarely have I found truly good and reasonable priced food : especially in the United States.

I got stuck in a major 4 hour delay in the Madison Msn airport and needed to get some food . Typical as it may be , for a small yet convenient airport , the options for food are abnormally limited to Mad Town Gastropub .

I walked in a sat myself down . Fairly quiet and not very appealing atmosphere but then again it’s an airport . Waited a few minutes to get acknowledgment and the waitress came by and gave me a menu . Lunch menu is limited to handhelds (which is okay) . I asked for iced tea without sugar and they only offer the bottled versions of Brisk .

Ordered a mushroom and Gruyère burger with a side of fries . At first glance it looked decent , pictures don’t lie . It was unfortunately so greasy and salty that it was a bit hard to finish . Greasy food before an already delayed flight is not a great combo . Potatoes are obviously frozen and flavorless. What can one do though when this is the only option and stress eating is endured ?

Wait staff appear bored and not interested in being there . Prices are a bit on the expressive side too considering what you get .

I don’t know how an airport like Madison has yet to add a better quality option for dining since I would be almost certain people would pay for better options . Mad Town (Sad Town) is not the one unfortunately.

Atmosphere: 2

Food: 3

Service: 2

Disgusting the server took a bite of my sandwich in front of me and then said it was cooked well when I saw her spit the rest out in the bin

Atmosphere: 1

Food: 1

Service: 1

Bit pricey although normal given its in an airport, but awesome staff, reviews are definitely misleading.

Atmosphere: 5

Food: 4

Service: 5

5 starts because of the manager, she rocks

Possibly the best airport food we've ever had.

Atmosphere: 5

Food: 5

Service: 5

$17.50 for a bloody mary. $20+ for a chicken sandwich. MSN airport is the worst ripoff of any airport I’ve been to on 4 continents. Compared to local economy and standards. No.

Atmosphere: 3

Food: 3

Service: 4

Was very hesitant to try this place based on the reviews.

Last time I came I just took my shot at convenient store grab and go sandwich for dinner. It tasted exactly what it sounds like.

Welp I'm back again. This time was debating between here, in flight food, starve or eat my arm. Decided to give this place a shot and was sat down pretty quickly. Took my drink order right away and food order.

There was at least 4 workers here on Thursday at 5.30pm so plenty of staffs.

I went with grilled chicken sandwiches for $20 and pineapple mint mimosa. Sandwich taste and looks okay on the surface. Some areas looks slightly pink so it made me nervous. I took a pic and asked ai. They confirmed raw and now I have trust issues lol it could also be the yellow lighting above me but who knows

I ditched the remainder of the chicken sandwich just to be safe but I wasn't confident enough that it was raw to make a big deal out of it.

Service was great. Guy server (Austin W) came back and checked if I was okay couple times. Maybe next time I'll do a burger instead but I saw a burnt burger picture in the review and got nervous.

In summary, despite all the negative press, I tried this place and it's not bad. Maybe all the trust issues just in my head but overall
great service. The grilled chicken sandwich is pricey but tasty. Mimosa is $14 for something you can buy at grocery store for $7 but hey if you are the only legitimate restaurant in the airport you can charge what you want. If price is not an issue I wouldn't mind coming back instead of convenience store sandwich, airplane food, starve or eat my arm.

Atmosphere: 5

Food: 4

Service: 5

They're the best there is at what they do!

Atmosphere: 5

Food: 5

Service: 5

Great please to eat while at MSN - I’d eat here even if it weren’t on the airside of the airport. Chef Miller - what the heck is going on with the tap menu??? Why have non-Wisconsin pulls? Budweiser?!? Sacrilege! it’s like when it came to taps, you just gave up. Not having capitol seasonal + amber are a huge miss. I ordered the water with lemon, (besides spotted cow and Carbon, it’s the only other local item on tap.) Great food but as an ambassador of Madison-area beers, do better sir.

Atmosphere: 5

Food: 5

Service: 5

Slow service and a 9oz glass of what tastes like box wine is $24.

Atmosphere: 1

Food: 1

Service: 1

Waitress was nasty. Restaurant was empty and made us pack our suitcases against our table. For our initial receipts she purposefully ripped off the customer feedback survey as well. She checked the receipt after I paid and was like “no gratuity”. Like no you’re literally terrible why would I.

Atmosphere: 1

Food: 3

Service: 1

To be fair there was only one waitress but it took quite a bit of time to get service. Once she was there she was nice. Only got the buffalo style wings, which were really tasty..and our drinks. We were only there for a snack to hold us over so for that it was ok. The drink was rather expensive but it was the airport so it's to be expected.

Atmosphere: 3

Food: 5

Service: 3

To bad they are using Tory Miller name on this. And if you are involved, Tory, This should not be the kind food to expect. Food sucked. Stale bread, overcooked meat, wilted 🍅, watery sauce. I understand it is an airport, but i have had wonderful experiences ant many airports. Tory Miller needs to do better

Atmosphere: 3

Food: 1

Service: 4

So expensive and the service was brutal.

Atmosphere: 1

Food: 2

Service: 1