Mad Town Gastropub

So expensive and the service was brutal.

How do you have breakfast on your menu, served until 10:30 a.m., and yet you don't even open until 11:00 a.m....

Waited 15min before someone came to our table and spoke to us. We only ordered beers. They came out quickly.

10:22 AM Andrea S. has to be the most miserable server I've ever dealt with. And I'm from NJ! Holy hell. Food was good even though it took forever and people got served before me after arriving after me. Not a great experience. My trip to Wisconsin has otherwise been amazing. I kept bragging that I hadn't had a single rude interaction with anyone. Until right before I left. No utensils given, no ketchup. Slamming my plate down in front of me. Get over yourself.

Wonderful little place inside the airport and Madison.

Their hours of service depend on whether they feel like opening up or not. They serve breakfast until 10:30 a.m. but say they don't open until 11:00 a.m. At 11:05 a.m. they told me nonchalantly that they'll open between 11:30 a.m. and 12:00 p.m. That's as laid back as I've seen in the service industry. Try it off you can get them to open.

I've had good food here in the past but the last couple times i came to Madison, it was literally impossible to get my order taken, for an extended time, even in a mostly empty restaurant. This time, the server just ignored me completely. I kinda felt bad for her -- it seemed like she was running around and doing everything -- but i do feel like one of the functions of a restaurant is taking orders and providing food for money, so i have to give a bad rating. She did seem attentive to going back and forth and getting one table several beers, so perhaps they looked like bigger tippers than me.

Jessie took care of us . She was amazing! Give her a raise ASAP.

I ordered wings and I got drumsticks. I hate drumsticks.

I desperately wish I had read reviews before entering this establishment. While you won’t find Michelin stars at any airport, the food was especially horrible and the vibes were off.

I ordered the Mediterranean Quinoa bowl and my partner got the tomato soup. The quinoa bowl was bland and watery to the point of having a puddle of water at the bottom of the bowl. Nothing was seasoned, just wet quinoa, chickpeas straight from the can, a tiny pile of lettuce, a heaping handful of olives and some cherry tomatoes. The lemon ‘vinaigrette’ seemed to be lemon juice, water, and a few specs of pepper. My partners soup, while more palatable, was jelly-like in consistency meaning it had sat for some time.

During our meal, we witnessed an agitated customer storming around the restaurant yelling for his food and then claiming it was inedible once it was brought out. A few minutes later, we watched the cook angrily confront our server just outside the kitchen door in clear earshot of customers over something personal. All other employees looked miserable.

Going back to the initial customer’s outburst, while his behavior was uncomfortable to witness, we saw the food he was served as we left and it was unidentifiable other than the fact that there was a burger bun on his plate. The ‘patty’ was a misshapen black mound with a light yellow-ish center.

In conclusion, avoid at all costs.

Horrendous service, they didn't seem to care, despite it being dead it took ten min to get 1 beer which cost me $10

The breakfast sandwich was life-changing

This is a very ok place for an airport, service could be better, we were waiting for drinks for a long time.
Food was ok, nothing spectacular, I don't you need a lot of changes to make it 4 starts, more flavor, fresh oil, hotter oil, since or chicken wing s were dry

Service was bad. Waitresses were standoffish and not hospitable. But the main reason for this review is the dirty dishes. My first glass was so dirty, it literally looked like it had lip prints from whoever drank out of it before. How they thought it was okay to serve out of this glass is beyond me. The fork that came wrapped in the napkin with the knife was also dirty and clearly had food on it. Disgusting. After reading the other reviews, it's a wonder why this place is still open.

Used to work for SSP America, the company that owns and operates all the food stands in the airport. You are risking your health consuming anything sold here. The food is not safely prepared, and it is not stored properly. The Dane County health inspector is failing the public by allowing them to continue to operate. While working here they visited on one scheduled occasion, prompting a follow up surprise visit to verify that the restaurant was actually being cleaned. The mold alone is unacceptable, but it is flourishing in the coolers. Video is of the bakery case cooler across from ‘Gastropub,’ in the coffee shop also operated by the same entity.