Airport food. What do you expect. I'd get a sandwich from Metcalfes.The Korean fried chicken sandwich I got was like chicken drenched in syrup and it did not taste good at all.
Atmosphere: 1
Food: 1
Service: 2
Robert Hennlich
Service was horribly slow. Prices are astronomical. Biden must be running this place.
Atmosphere: 1
Service: 1
Sandy Mueller
Great service and decent food! Open when we got here at 6:30ish in the
Atmosphere: 5
Food: 3
Service: 5
Ken Mayberry
I've eaten here a few times while traveling and found the food to be average at best.
Atmosphere: 3
Food: 2
Service: 4
Sawyer Mueller
Chicken sandwich was $20 and the piece of chicken was nugget size. Eat somewhere
Atmosphere: 3
Food: 1
Service: 5
Chad Anauo
The bartender is in way over his head. Takes orders, puts the ticket down, never comes back. There is trash laying on the back bar which should always be clear. Took 15 minutes to order a pint. Can't prioritize tasks so just keeps running back and forth. Didn't eat, can't comment on the food. Other staff is Storming about swearing under their breath. Could be a nice spot. Garnishes are missing, dishes are not done, seems managed poorly.
Atmosphere: 2
Service: 2
Kevin
Say down at 4pm 3:45 for a 4:30 flight on a Saturday. Was told they were short staffed. To go only. I went next door ordered food and watched the bartender drive out at least another 20 people. If I were the owner, I would either hire better people or get into a different business.
Jeff England
Looks like a common theme in the reviews here. Bartender is rude and dismissive with a nasty attitude to his coworkers and restaurant/bar guests. Whoever owns this place can do much better.
Lisamarie L
The Madison airport, which I use semi frequently for business travel, could really benefit from some more varied food options. There are really only two places to speak of outside of convenience stories/coffee - a quick service sandwich/panini place with limited options, and this, which is the only real sit down place. It's been expanding so they are due for a refresh. I usually just grab a coffee or a panini but wanted something different, and as I had some time came here. It was...fine, but still left something to be desired. Service was spotty; they at first didn't realize I was there and had to figure out who was responsible for my section. Once that was dealt with, my order was taken promptly and my food did come out quickly, but then I had to wait quite a bit for the bill. The food was fine, but the menu is a bit boring for my tastes - more heavy pub style food (more sandwiches/burgers), which isn't what I want to eat before getting on a plane, and not many good vegetarian options. I got a jalepeno fried chicken sandwich and it was tasty, but it wouldn't have been what I typically order. As expected, it's quite expensive (18.00 before tax) and comes which chips which were okay, but not great (a bit greasy). Upgrading to fries is another 3-4 dollars.
Jason Tish
The sauce on the Korean chicken sandwich was way too salty. Our server was very nice and attentive though.
Madison airport food and service has fallen so far since they picked a new service provider (bye bye local ingredients and beer) and redid the airport. Used to have two decent sit down restaurants, and now there's one sad generic gastropub. The menu is so simple it's childish, and the sandwiches are not that good. My upgraded salad was soggy. The bar was out of several spirits and many draft beers. Service was lukewarm but efficient
Atmosphere: 2
Food: 1
Service: 3
cwooer
Pleasantly surprised and how good our airport food was.One of the few options at the Dane County Airport.Our party of three were on our way out of town after a four-day work week.Fried Cheese Curds were delicious! It's a local and a touristy dish that you should try.Chicken Caesar Salad had plenty of chicken, was fresh and larger than expected.The Wisconsin Brat with homemade kettle chips might have been the winner because it was hot and delicious. Just hit the spot.The Prairie Burger was also on-point.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Misaki Mason
I was not helped or acknowledged when I sat down so after about 5-10 minutes I asked the server if I could go ahead and order - he curtly said he needed to enter his one order in first before being able to help me (didn't know servers could only take one order at a time?). When he came over, he just opened his book and said "alright..." to himself and stared at me without asking if I was ready or if he could help me or anything. I uncomfortably gave him my food order (2 appetizers to try) and he asked "BOTH?". Yes, both.The other reviews that talk about the poor service and restaurant closing early consistently without adjusting their hours are all true. I have time stamps on my photos. Their hours were until 7pm.At 5:17, my server hand-signaled "5-4-5" to the other servers (to signal that they would close early at 5:45) and turned the restaurant sign around.At 5:23, my server put out ropes and turned the menu sign around to deter customers.At 5:35, my server started flipping chairs on all the tables and turning customers away. He very aggressively would tell them that they were closing in 10 minutes and that they needed to order now and take food to go if they wanted to eat. They dimmed the lights on us as well.After finally getting my food, a friend came to join me and since they did not want to take orders and were "closing", she just shared what I already had on the table. We ate for a few minutes before they turned the lights off on us. Our server was on his phone behind my friend at the long table by the flipped chairs, shaking his leg anxiously for us to leave. He would let out a big sign and walk around again before coming back to lean on another counter.We felt uncomfortable, and the lights were off, so we just got up and left before we finished our food.The cheese curds were burnt and hard, and the pretzel bites were oily pretzel sticks with hardened cheese for dipping (though I couldn't dip anything into it).Incredibly unprofessional and so rude. I cannot believe how the restaurant staff were acting and treating their customers.
Atmosphere: 1
Food: 1
Service: 1
Dyane Hill
Burger was ok a bit dry, service was not great, Jeff was very rude when we asked for a menu. We wanted to just turn around and leave. Didn't get the tiny cup of coleslaw that was included in the meal, had to ask for it.
Atmosphere: 2
Food: 3
Service: 1
A B
Apparently the employees can decide to close this restaurant, the ONLY option at this airport for dinner, hours early when they feel like it. Absolutely pathetic and unprofessional embarrassment of a
Airport food. What do you expect. I'd get a sandwich from Metcalfes.The Korean fried chicken sandwich I got was like chicken drenched in syrup and it did not taste good at all.
Atmosphere: 1
Food: 1
Service: 2
Service was horribly slow. Prices are astronomical. Biden must be running this place.
Atmosphere: 1
Service: 1
Great service and decent food! Open when we got here at 6:30ish in the
Atmosphere: 5
Food: 3
Service: 5
I've eaten here a few times while traveling and found the food to be average at best.
Atmosphere: 3
Food: 2
Service: 4
Chicken sandwich was $20 and the piece of chicken was nugget size. Eat somewhere
Atmosphere: 3
Food: 1
Service: 5
The bartender is in way over his head. Takes orders, puts the ticket down, never comes back. There is trash laying on the back bar which should always be clear. Took 15 minutes to order a pint. Can't prioritize tasks so just keeps running back and forth. Didn't eat, can't comment on the food. Other staff is Storming about swearing under their breath. Could be a nice spot. Garnishes are missing, dishes are not done, seems managed poorly.
Atmosphere: 2
Service: 2
Say down at 4pm 3:45 for a 4:30 flight on a Saturday. Was told they were short staffed. To go only. I went next door ordered food and watched the bartender drive out at least another 20 people. If I were the owner, I would either hire better people or get into a different business.
Looks like a common theme in the reviews here. Bartender is rude and dismissive with a nasty attitude to his coworkers and restaurant/bar guests. Whoever owns this place can do much better.
The Madison airport, which I use semi frequently for business travel, could really benefit from some more varied food options. There are really only two places to speak of outside of convenience stories/coffee - a quick service sandwich/panini place with limited options, and this, which is the only real sit down place. It's been expanding so they are due for a refresh. I usually just grab a coffee or a panini but wanted something different, and as I had some time came here. It was...fine, but still left something to be desired. Service was spotty; they at first didn't realize I was there and had to figure out who was responsible for my section. Once that was dealt with, my order was taken promptly and my food did come out quickly, but then I had to wait quite a bit for the bill. The food was fine, but the menu is a bit boring for my tastes - more heavy pub style food (more sandwiches/burgers), which isn't what I want to eat before getting on a plane, and not many good vegetarian options. I got a jalepeno fried chicken sandwich and it was tasty, but it wouldn't have been what I typically order. As expected, it's quite expensive (18.00 before tax) and comes which chips which were okay, but not great (a bit greasy). Upgrading to fries is another 3-4 dollars.
The sauce on the Korean chicken sandwich was way too salty. Our server was very nice and attentive though.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
Madison airport food and service has fallen so far since they picked a new service provider (bye bye local ingredients and beer) and redid the airport. Used to have two decent sit down restaurants, and now there's one sad generic gastropub. The menu is so simple it's childish, and the sandwiches are not that good. My upgraded salad was soggy. The bar was out of several spirits and many draft beers. Service was lukewarm but efficient
Atmosphere: 2
Food: 1
Service: 3
Pleasantly surprised and how good our airport food was.One of the few options at the Dane County Airport.Our party of three were on our way out of town after a four-day work week.Fried Cheese Curds were delicious! It's a local and a touristy dish that you should try.Chicken Caesar Salad had plenty of chicken, was fresh and larger than expected.The Wisconsin Brat with homemade kettle chips might have been the winner because it was hot and delicious. Just hit the spot.The Prairie Burger was also on-point.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
I was not helped or acknowledged when I sat down so after about 5-10 minutes I asked the server if I could go ahead and order - he curtly said he needed to enter his one order in first before being able to help me (didn't know servers could only take one order at a time?). When he came over, he just opened his book and said "alright..." to himself and stared at me without asking if I was ready or if he could help me or anything. I uncomfortably gave him my food order (2 appetizers to try) and he asked "BOTH?". Yes, both.The other reviews that talk about the poor service and restaurant closing early consistently without adjusting their hours are all true. I have time stamps on my photos. Their hours were until 7pm.At 5:17, my server hand-signaled "5-4-5" to the other servers (to signal that they would close early at 5:45) and turned the restaurant sign around.At 5:23, my server put out ropes and turned the menu sign around to deter customers.At 5:35, my server started flipping chairs on all the tables and turning customers away. He very aggressively would tell them that they were closing in 10 minutes and that they needed to order now and take food to go if they wanted to eat. They dimmed the lights on us as well.After finally getting my food, a friend came to join me and since they did not want to take orders and were "closing", she just shared what I already had on the table. We ate for a few minutes before they turned the lights off on us. Our server was on his phone behind my friend at the long table by the flipped chairs, shaking his leg anxiously for us to leave. He would let out a big sign and walk around again before coming back to lean on another counter.We felt uncomfortable, and the lights were off, so we just got up and left before we finished our food.The cheese curds were burnt and hard, and the pretzel bites were oily pretzel sticks with hardened cheese for dipping (though I couldn't dip anything into it).Incredibly unprofessional and so rude. I cannot believe how the restaurant staff were acting and treating their customers.
Atmosphere: 1
Food: 1
Service: 1
Burger was ok a bit dry, service was not great, Jeff was very rude when we asked for a menu. We wanted to just turn around and leave. Didn't get the tiny cup of coleslaw that was included in the meal, had to ask for it.
Atmosphere: 2
Food: 3
Service: 1
Apparently the employees can decide to close this restaurant, the ONLY option at this airport for dinner, hours early when they feel like it. Absolutely pathetic and unprofessional embarrassment of a
Atmosphere: 1
Food: 1
Service: 1