We ordered a $60 cake for my sister’s birthday, and unfortunately, it was handled very poorly. When we removed the cake out of its flimsy box, we saw the sides were damaged. The staff packaged it away from the counter, so we couldn’t even see how it was being prepared.
While the cake itself still tastes good, the packaging was terrible and ruined its appearance. If anyone else has received a cake in this condition, I encourage you to leave a review so they can improve their packaging process.
One of my sisters used to work in the Whole Foods bakery, and they actually switched from boxes to plastic containers after customers complained about similar issues. For the price we paid, we definitely deserve a partial refund.
Food: 2
Service: 1
Vladimira G
Very cozy and cutesy place. Will update the review whenever I try their homemade bread but we got brunch (croque madam & roasted beef sandwich) and a carrot cake for dessert and everything was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Betül Kırcılar
Everything was absolutely perfect. Every bite we took was bursting with flavor, but this place didn’t just fill our stomachs—it warmed our hearts, too. Full points for greeting their furry friends at the door with water, and huge applause for the wonderful staff who care for all those beautiful plants. The open kitchen detail takes the experience to another level. Kudos to everyone involved!
Atmosphere: 5
Food: 5
Service: 5
Scott W
First time here. Was in Madison, walking around and needed some brunch. Our friends had been here before and suggested that we stop. It was a Monday, and the place was busy. They have both seating inside and out. There is a good-sized courtyard out front with tables and umbrellas. Water for your pooch if they're along too. Inside are a couple of different areas for seating.
Was greeted by some very friendly staff. Gave us help and time to figure out our orders. My wife ordered the Boursin Cheese Omelet, and I got the Bacon Fig Toast. I got my London Fog Tea Latte (a little lavender, a little vanilla, extra foam) in a china mug. It looked like the pastries were going quickly, so we ordered a Chocolate Babka (for me) and a Salted Caramel Roll for her.
It didn't take long, and the beverages and food came out. The London Fog was very good. The Bacon Fig Toast was good—the toast was excellent—but I could have used less (thinner) bread. The omelet was perfectly made (not overcooked), and the Boursin cheese gave it great flavor.
Both pastries were very good. I thought the Babka was a little dry, so I used some butter (who doesn't like more butter) to spread on each piece—very decadent :)
An very good choice for a breakfast meal.
Atmosphere: 5
Food: 4
Service: 5
Sean Reichelt
Second time in was as good as the 1st!Great Food, excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Bread
Emily LaTour
Madison Sourdough is always a treat! We love it so much, we even ordered our wedding cake from them (orange cardamom cake, ftw!) Love the rotating cake flavors. The almond croissants are to die for.
Atmosphere: 5
Food: 5
Service: 5
Kate Zbrzezny
The Miche bread is out of this world!
Atmosphere: 5
Food: 5
Service: 5
ktrid
Delicious bakery options with a friendly staff. Nice mix of lunch crowd and people working. Everything fresh and fast.
Velvet V
Worst customer service. Arrogance. At this rate it will shut down. Low staffing and phone calls are not answered. Online ordering is broken. Phone calls go unanswered. Is this how you run a business?
ariadnabuj
I like Madison Sourdough. It has a great environment and delicious food; you can also bring bread for home. You can have a great brunch/lunch here. They close early, but I wish they could offer service in the afternoon to have coffee and bread.
We placed a pickup order today. We were taking lunch and doing a picnic. While your bread is excellent, we were very disappointed that a $14 Turkey sandwich had 1-2 slices of Turkey on it. Also silverware wasn’t included. I got a salad so I ended up having to eat your salad with my hands. We love your bread and business but please make the sandwiches fuller of deli meat.
Atmosphere: 3
Food: 2
Service: 3
Pam C
I met a friend here for the first time. The staff was friendly and welcoming. Once we ordered, we sat outside on the adorable patio.
For breakfast I ordered a peach danish (delicious!), orange juice (freshly squeezed), and the croissant breakfast sandwich with bacon. The sandwich was delicious. It was cheesey, and the croissant was flakey and absolutely perfect.
The outdoor patio is so cute. I’m mad at myself for not staying longer to read a book. I also got a chocolate chip cookie to go, which was also wonderful.
I will definitely be back
Parking: There’s a parking lot just around the corner! And also street parking available if the lot is full.
Always excellent! Had the turkey sandwich and eggs diablo. Both outstanding! Also had the cardamom and chocolate cakes. Wonderful! We always come here when we are in Madison.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Diablo, Chocolate Cake, Sourdough Bread, Side Salad
We ordered a $60 cake for my sister’s birthday, and unfortunately, it was handled very poorly. When we removed the cake out of its flimsy box, we saw the sides were damaged. The staff packaged it away from the counter, so we couldn’t even see how it was being prepared.
While the cake itself still tastes good, the packaging was terrible and ruined its appearance. If anyone else has received a cake in this condition, I encourage you to leave a review so they can improve their packaging process.
One of my sisters used to work in the Whole Foods bakery, and they actually switched from boxes to plastic containers after customers complained about similar issues. For the price we paid, we definitely deserve a partial refund.
Food: 2
Service: 1
Very cozy and cutesy place. Will update the review whenever I try their homemade bread but we got brunch (croque madam & roasted beef sandwich) and a carrot cake for dessert and everything was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Everything was absolutely perfect. Every bite we took was bursting with flavor, but this place didn’t just fill our stomachs—it warmed our hearts, too. Full points for greeting their furry friends at the door with water, and huge applause for the wonderful staff who care for all those beautiful plants. The open kitchen detail takes the experience to another level. Kudos to everyone involved!
Atmosphere: 5
Food: 5
Service: 5
First time here. Was in Madison, walking around and needed some brunch. Our friends had been here before and suggested that we stop. It was a Monday, and the place was busy. They have both seating inside and out. There is a good-sized courtyard out front with tables and umbrellas. Water for your pooch if they're along too. Inside are a couple of different areas for seating.
Was greeted by some very friendly staff. Gave us help and time to figure out our orders. My wife ordered the Boursin Cheese Omelet, and I got the Bacon Fig Toast. I got my London Fog Tea Latte (a little lavender, a little vanilla, extra foam) in a china mug. It looked like the pastries were going quickly, so we ordered a Chocolate Babka (for me) and a Salted Caramel Roll for her.
It didn't take long, and the beverages and food came out. The London Fog was very good. The Bacon Fig Toast was good—the toast was excellent—but I could have used less (thinner) bread. The omelet was perfectly made (not overcooked), and the Boursin cheese gave it great flavor.
Both pastries were very good. I thought the Babka was a little dry, so I used some butter (who doesn't like more butter) to spread on each piece—very decadent :)
An very good choice for a breakfast meal.
Atmosphere: 5
Food: 4
Service: 5
Second time in was as good as the 1st!Great Food, excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Bread
Madison Sourdough is always a treat! We love it so much, we even ordered our wedding cake from them (orange cardamom cake, ftw!) Love the rotating cake flavors. The almond croissants are to die for.
Atmosphere: 5
Food: 5
Service: 5
The Miche bread is out of this world!
Atmosphere: 5
Food: 5
Service: 5
Delicious bakery options with a friendly staff. Nice mix of lunch crowd and people working. Everything fresh and fast.
Worst customer service. Arrogance. At this rate it will shut down. Low staffing and phone calls are not answered. Online ordering is broken. Phone calls go unanswered. Is this how you run a business?
I like Madison Sourdough. It has a great environment and delicious food; you can also bring bread for home. You can have a great brunch/lunch here. They close early, but I wish they could offer service in the afternoon to have coffee and bread.
Restaurantji Recommends
Awesome food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
We placed a pickup order today. We were taking lunch and doing a picnic. While your bread is excellent, we were very disappointed that a $14 Turkey sandwich had 1-2 slices of Turkey on it. Also silverware wasn’t included. I got a salad so I ended up having to eat your salad with my hands. We love your bread and business but please make the sandwiches fuller of deli meat.
Atmosphere: 3
Food: 2
Service: 3
I met a friend here for the first time. The staff was friendly and welcoming.
Once we ordered, we sat outside on the adorable patio.
For breakfast I ordered a peach danish (delicious!), orange juice (freshly squeezed), and the croissant breakfast sandwich with bacon. The sandwich was delicious. It was cheesey, and the croissant was flakey and absolutely perfect.
The outdoor patio is so cute. I’m mad at myself for not staying longer to read a book.
I also got a chocolate chip cookie to go, which was also wonderful.
I will definitely be back
Parking: There’s a parking lot just around the corner! And also street parking available if the lot is full.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant Breakfast Sandwich, Bakery
Always excellent! Had the turkey sandwich and eggs diablo. Both outstanding! Also had the cardamom and chocolate cakes. Wonderful! We always come here when we are in Madison.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggs Diablo, Chocolate Cake, Sourdough Bread, Side Salad
Clean fast good bread and food.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Salads, Sourdough Bread, Bakery, Avocado Toast
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