Bucciferro Family McDonald's

They forgot half my order! I paid extra for additions they didn't add. Biscuits and sausage were hard. Don't go here!

Atmosphere: 1

Food: 1

Service: 1

Its a mcdonalds

Atmosphere: 5

Food: 3

Service: 5

Rudest drive thru worker I have ever encountered. She yelled at us because she misunderstood us through the speaker several times. When we pulled up to get our food, she looked like she wanted to fight us and started yelling at us for no reason. Will never go here again.

Service: 1

Terrible customer service at the McDonald's on 4500 University Avenue, Madison. I regularly order large fries from this location, and more often than not, the box is not properly filled. Today, I finally decided to call it out and showed the underfilled fries to the staff. Instead of addressing my concern, the so-called "manager" was outright rude, dismissive, and unprofessional. His response? "One or two more fries is all that can be added," followed by a cold and condescending, "Okay, take the refund." No apology, no courtesy, just a complete lack of respect for customers.

If this is how they treat regular customers, I can only imagine how bad it gets for others. McDonald's employees have some basic customer service standards, but clearly, this location doesn’t care. Absolutely unacceptable.

Atmosphere: 1

Food: 1

Service: 1

It's a McDonalds. They are, if nothing else, consistent which is what the kids like. I don't eat there for me much any more but ordering through the app and picking up curbside ensures the best deals and good, to prompt service.

Atmosphere: 4

Food: 4

Service: 4

Id give it zero stars if I could. Went to this location once,and that was enough for me,they can't make sandwiches right at all. (I ordered steak bagel meals,both with no onion/egg or seasoning,but extra sauce and what I actually got was the bagel,very little sauce,no cheese and 2 nasty dry/thin steaks that's I swear were sausages at first-werent fresh off the grill at all). Sandwiches were so dry and nasty i had to use another drink to get them down). Think I will just stick with corporate McDonalds instead or at least avoid ones owed by these people
P.s-i thought there's in Monroe,wi was bad,but this ones worse. If I'd known this was owned by them,I would've gone to a different one in Madison

Atmosphere: 1

Food: 1

Service: 1

The dude with the long blond hair always has a great attitude and personality when taking orders. Give him a raise.

Atmosphere: 5

Food: 4

Service: 5

This is the most ghetto McDonalds I’ve been to. Horrible service and horrible food

Lovely McDonald's

Atmosphere: 5

Food: 5

Service: 5

McRib season is upon us 🥩

Inconsistent. Coffee is either scalding or cold. Table order ended up on counter, cold. Just needs a bit more... Attention to details.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Hash Browns, Sausage Mcmuffin Sausage Biscuit

One Black worker was very rude, she handed the tray very aggressively and threw the straw at us.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: French Fries

Haven’t been to McDonald’s often but felt I needed to give this one a review as it stands out - the food was good, the staff very courteous (most McDonald’s don’t even have anyone interact with you these) and as my 6 year old said “this is the best McDonald’s ever” - when I asked why she thought so she told me it was the “cleanest.”

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, French Fries

I've never had any real problems with this place until tonight. They absolutely soaked my cheeseburger in ketchup. The bun had ketchup soaked up into it like a wet sponge. Someone really worked hard to make this happen. it had to be a intentional FU there's no way someone could have done this by mistake. I can't even eat it. Never going back.

Atmosphere: 1

Food: 1

Service: 1

If I could give negative 0 I would. I now have stopped there few times in past year and each time food is old and cold. But tonight topped all the other terrible times. I ordered 1 quarter pounder meal and 1 double quarter pounder meal. We get home sit down to eat 15 mins later or maybe more and I take 1 bite before my husband could and I yelled cuz my meat was raw. Outside of it was cooked literally just the outside. The whole inside was red! Disgusting! I just spent 30 bucks on food we couldn't eat. I will not get food poisoning nope not happening. I save 1 of the burgers and tomorrow I will be bringing it back to show them. Absolutely no reason meat should be raw. It's a burger joint how do you mess that up! I'm now starving and out 30 bucks. Pist off. Never go here ever again!