McDonald's

2733 E Washington Ave, Madison
(608) 240-1665

Recent Reviews

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Debra Skaife

Loud,kids trashing the place,vaping inside even when asked not to. No Respect for other customers!! Or Staff!! Staff was doing the Very Best to keep up,very kind. The mess they had when those kids left...WOW soda poured all over tables and benches,garbage left everywhere! I would not allow that many in at a time! Noon time ,school kids probably from East. Very Disappointing for us and Staff.

Atmosphere: 2

Food: 2

Service: 2

Mr Easy Wins

this location is 24-hours and always business with customers. Last night, however this young lady, Andrea was tasked with running the entire store herself. She didn't know how to work the kitchen to make the food from the late night menu. She had a great attitude although she could only serve fries and chicken nuggets. which the cook made a large batch before they left Andrea, for the night. Cars were leaving in disbelief at the incompetence in McDonald's integrity to not only their customers but to more importantly, their staff who have to serve their staff. this is unacceptable and the owners of this location needs to do better. Great job Andrea, for having a fighters spirit and not leaving out like your team left you. It was before 2am when I pulled up so I know she had a long night and I hope they give this young lady her own store. Super Andrea!!

Atmosphere: 2

Food: 2

Service: 3

Logan S

Slowest McDonald's I been to, it should honestly get a reward for being slow. Never did I ever think it possible to wait so long in a line. I actually got quite settled in my spot while waiting for my order to be taken. Found a lovely wife had about three children and now I'm getting into the real estate business, fortunately before I could finish my degree someone finally decided to take my order.

2025 Update: they now charge for no ice in the drink 💀

11/13/25 update: I had PTSD of this chain, and would like to advocate Google to allow us to negative star establishments, just for this place.

Atmosphere: 1

Food: 1

Service: 1

Riley McCune

They say they’re open 24 hours but will not serve you anything other than fries after midnight

Atmosphere: 2

Food: 3

Service: 1

Jerika Lemmer

Wonderful 👍

Atmosphere: 5

Food: 5

Service: 5

Ashley Oestreicher

Yesterday I ordered a bacon quarter pounder with cheese and no pickles or mustard. Well I got a quarter pounder with cheese and everything on it expect the bacon...... I couldn't eat it due to an allergy and they are refusing a refund because I ordered online..... not cool. I wont be coming back.

Edit. I was in email contact with someone named Jessica Walker who claimed she was the owner of these stores. She said she would send me 2 free meal coupons for the inconvenience of you guys stealing my money. I gave her my address and said I will not be responding anymore today because its my dad's birthday and he just died and I was having a bad day. And she never responded after that and never mailed out the meal coupons. Fire Jessica Walker and get new owners.

Atmosphere: 1

Food: 1

Service: 1

Ethan Gott

Food was like any other McDonalds service is ok and there’s homeless people sleeping at tables

Atmosphere: 1

Food: 4

Service: 3

Taylor B

Excellent customer service, which is rare now a days!

Atmosphere: 4

Food: 4

Service: 4

Jess

EXTREMELY RUDE! Got there and the girl was on her phone and ignored me. Manager came out of the bathroom and did nothing but argue with me. I will not come back for anything and am reporting to head office. Get your act together!!! What is the matter with you guys???

Atmosphere: 1

Food: 1

Service: 1

William Bryant

Went to the drive thru as I ordered my food through the app but when I got there they asked if my McNuggets could be cooked fresh meaning cooked now as I didn’t want cold ones. Well I waited for about 10 mins before getting to the window and was asking the person are those the ones I requested to be cooked fresh. Well after the person said these were cooked for me fresh I checked as soon as I drove off and parked. They were not cooked fresh as the texture was rubbery and the temp was not hot not warm but almost cold so like warm really. I then went back to the window and had to wait for a customer to get out of the way but when I went back to the person and said hey these wee not cooked fresh and she grabbed the bag went to the back and came back with the same bag I presume. You will not guess what she said. She told me that she asked the person and they said they cooked them 5 mins ago. Are you kidding me it’s been 15 mins now. I did not get the McNuggets as she kept them. Why would I even bother any to eat the items after she took them went to the back and brought whatever was in the bag. Seriously I pay for an item that should be expected to be cooked and you can’t even do that. I asked for my money back and she said I have to go to the app. Well I did and it told me to call restaurant and I called no answer so I told you all here. Do not expect to get your food and expect it to be fresh when you ask because you will not get it and it comes with a big negative attitude.

Atmosphere: 1

Food: 1

Service: 1

Ray Fraley

Nice employee's and the food was fresh. Quick service and greeted with a smile.

Atmosphere: 4

Food: 4

Service: 4

Karen Kresse

The staff here are so incredibly nice! I love stopping here before my nightshift and get my large Coke~

Atmosphere: 5

Food: 5

Service: 5

Tom McLaughlin

Great chicken sandwich didn’t expect their chicken sandwiches to be so good fries are the best around really enjoy their fountain Coke.

Food: 5

Service: 5

Sara Scott-Hitchings

Paid for 3 toys, received one. Prior visit they forgot to give us the giant $13 box of cookies and we had to go all the way back. Not worth it.

Food: 2

Service: 2

N8 C

Got enough flavor and milk for two coffees at least

Edit: ok I made two coffees with it, not terrible

Atmosphere: 4

Food: 3

Service: 4

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