McDonald's

2733 E Washington Ave, Madison
(608) 240-1665

Recent Reviews

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Sara Scott-Hitchings

Paid for 3 toys, received one. Prior visit they forgot to give us the giant $13 box of cookies and we had to go all the way back. Not worth it.

Food: 2

Service: 2

N8 C

Got enough flavor and milk for two coffees at least

Edit: ok I made two coffees with it, not terrible

Atmosphere: 4

Food: 3

Service: 4

Bre Morgan

Got a Big Breakfast w/Sausage - DIDN'T GET SYRUP, BUTTER OR EVEN UTENSILS!!!! Completely unacceptable & makes WANT to order elsewhere..... Shame on you, McDonald's 😡

Food: 3

Service: 1

Genevieve Voigt

This McDonald’s is a joke. The only nice worker on is the curly haired one that works nights. Everyone else is rude. They were out of cookies. It didn’t offer me any alternatives. They got my whole order wrong.

Atmosphere: 1

Food: 1

Service: 1

Muhammetali

Actually they're not open for 24hrs. They don't take any orders around 3-4 AM

Service: 1

Skylar Mc

I need to catch her name next time, but the curly haired girl who works over nights into mornings has never once gotten my order wrong. Maybe it’s just her &/or her with only one cook on shift, but she’s been nothing but very kind and attentive to customers. Normally, at all McDonald’s, I’ll have at least one thing missing. Doesn’t matter if it’s night shift or day shift because I expect that from McDonald’s knowing the corporation they are. I was just proofed wrong just by this one employee. this girl who works late nights into mornings has never gotten a single order of mine wrong. She’s taken my order about 10x times. Plus she is always kind. she could be having the worst night ever and nobody would know. Her customer service is just that amazing. Keep it up girl, you know who you are! I just came in 6/29 @ 4:15am for the #5 meal and an extra hash brown. Coming to you as a person and not a McDonald’s customer, you have so much potential. so take up the opportunity to learn more & do what you dream of doing. Never stop being great! :)

Service: 5

Tom

I know shit happens but sat in a after concert rush for 20 mins to order, only to find out their soda fountain is down, finally get our food and get a few miles down the road and realize they forgot some of our food the new expensive 4 piece chicken strips. They don’t answer there phone very poor experience and never coming back

Food: 1

Service: 1

J Carroll Jr

Better than most McDonald's around here. Prices are higher than Culver's

Kid-friendliness: Good

Wheelchair accessibility: Parking lot in store entrance are accessible

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Big Breakfast with Hotcakes, Mcgriddle, Mcdouble and Small Fries, Quarter Pounder Hamburger

Mark Kemper

Vegetarian options: Some options but not many

Parking: Parking is no problem.

Kid-friendliness: Great for kids, more so than adults.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Egg Mcmuffin, Hash Browns

Jake Dial

They gave me the wrong order, i called and politely asked if i could bring it back for my right order and the worker on the phone was combative and gaslighting me saying they gave me the right order when i can obviously see they gave me items i did not order at all lmao. Came to no resolution, kinda lame of the worker. Like yeah in sure you put the right order in a bag but it was not my order. The wrong order wasn’t even comparable in price to what my order was

Service: 1

Nonya Nonya

Workers are not friendly, food is not good and doesn't even taste like McDonald's usually does, which has never been awesome but nonetheless... McDonald's as a whole has gone down significantly. It takes too long to use the app to use coupons, then you have to wait for someone to show up at the counter to give you your order.... We want fast, cheap, and edible and it has turned into long waits, very expensive, and inedible. Do better!!

Atmosphere: 3

Food: 1

Service: 1

Jason Cardinal

Had a good value meal today with a mcflurry

Atmosphere: 4

Food: 4

Service: 4

Nicholas Anello

So, the drive through. You get your food at the window, and you have to _immediately_ crank your wheel to the right before you start driving forward, otherwise you end up driving over a curb. And if you don't turn the steering wheel as far to the right as it can go, you mlght still go over a little curb peninsula only 2ft wide and bottoming out your vehicle on left side. I've been in cars that this has happened to three times, I've watched it occur two other times being the next person in line. WHY ISN'T SIGNAGE MAKING THIS CLEAR? OR MAYBE A HANDFUL OF THOSE ORANGE RODS WITH THE BAND OF REFLECTING TAPE THAT PEOPLE MARK THE PERIMETER OF THEIR DRIVEWAYS WITH SO IT'S EASIER TO SNOWPLOW.

Atmosphere: 5

Food: 5

Service: 5

Corrine

Popped in for shamrock milkshakes, and no one was at the register, so we used the kiosk. And then we waited. They finally got to our order, they were as expected.

Atmosphere: 2

Service: 3

Dameyon Posey

The day Hispanic manager is rude and picks who she’s willing to table serve. These are not values I remember having as a manager of McDonalds Restaurant . It was not busy at all.

Atmosphere: 4

Food: 5

Service: 1

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