This must be one of the slowest McDonald's establishments on the platena, add to that the fact that the service is terrible...they should renew all the staff...
Shanta
Arrived this Morning to purchase 3 frappes the worker was rude then I said I would like to order 4 hash browns one of them was ice cold and gooey
Lindsey Deuster
0/10 stars! Edith the manager wouldn’t fix my oatmeal it was pure liquid and wouldn’t fix my sandwhich I DID NOT get! Not only did she get free money from no oatmeal but free money from a bacon egg cheese McGriddle too! She wouldn’t even offer a refund. Talked to me like a child and degraded me! I will be calling corporate tomorrow when they open. Screw you Edith and I pray your day is as trash as you made me feel. Never going back. Stay away!
Terry Luher
It's okay place, did like new set up,
Atmosphere: 3
Food: 5
Service: 4
Michael Howe
I stop by almost every day. I usually just get a coke but have been ordering food a little more lately. Usual McDonald's fare. Fries are never fresh like most locations. I either don't buy them or have to ask for fresh ones. The burger patties are gross unless you get the 1/4 pounder which is decent since they're cooked 'fresh'. Tables are dirty and sticky many times. I usually stop by around 12-2 so it might be lunch rush leftovers but it's still annoying. They're charging for extra sauce cups now, which I'm sure is indicative of the company as a whole. What a joke. Gotta satisfy the investors. The interior of this location is nice. Modern and newly remodeled. The register layout is terrible. If you need something you stand there waiting for someone to happen by or have to flag them down. It's not customer friendly. I need to stop buying this junk. I'm addicted to the coke so it's my fault for frequenting these places. Average at best.
Atmosphere: 4
Food: 3
Service: 4
Jacob Mackowski
MOBILE APP STOLE $20 !! _ Made an order on their Mobile app. When I showed up they didn't have it. I showed them my mobile order receipt email the app sent me and also the statement of payment taken out of my checking account. Still refused to give me food I ordered or a refund. They stole $20 from me on the order I never received. Also the staff barely speaks English so trying to communicate the issue was not very effective. Will not ever eat here or any other McDonald's again. Use MOBILE app at you own risk, order enough on it and you will be robbed.
Koebe Starr
Wouldn’t recommend this McDonald’s, they try to charge for water… they ring it in as a sauce pack… when the water is originally free, at no other McDonald’s I’ve ever been to is like this, imagine charging for water….
I ordered a Bacon Quarter Pounder, With a Large fry. Told the lady that I also wanted to do a second order, told me to pull up to the window ignoring what I said, I repeated myself and she did the second order, I get to the window, informed her I had a code for the fries, she used the code for the fries, then turned around and made it a meal, original price was 8.67, she took the card and charged me 10.10, I went to the window, they parked me and gave me the drink that I didn’t want, I was a little confused, I talked to one the employees, she told me to wait, I waited about 5 minutes, while she took out 2 orders, I drove around through the drive through, and said I didn’t want the drink, all I wanted was the burger and fries, the lady said she wasn’t giving me a refund because that what I had asked for, I attempted to inform her that that wasn’t what I asked for and she kept cutting me off so I just took off with the drink in my hand.. they both kept rushing me, I was the only person in line, there was no rush for that.
Atmosphere: 1
Food: 2
Service: 1
Trom
No one has the time to stand in line to ask permission to the restrooms.
Atmosphere: 1
Food: 3
Service: 1
Corina Brandeen
It's getting more and more gloomy and run
Atmosphere: 3
Food: 4
Service: 3
Augie Spicer
This mcds beats one on Darwin drive-northside Madison to the moon and back. Fast and accurate service at e.wash ave store. Not so much at Darwin store.
Cathi Willette
Madison, WI, E Washington Ave, East Madison Shopping Center location: I did the drive thru, which requires a right turn to get alongside the building. Bad design. It should always be a left turn. It's hard to get close to the building with this right turn!!
Great place ?
Atmosphere: 5
Food: 5
Service: 5
Love the big mac
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
It's McDonald's....
This must be one of the slowest McDonald's establishments on the platena, add to that the fact that the service is terrible...they should renew all the staff...
Arrived this Morning to purchase 3 frappes the worker was rude then I said I would like to order 4 hash browns one of them was ice cold and gooey
0/10 stars! Edith the manager wouldn’t fix my oatmeal it was pure liquid and wouldn’t fix my sandwhich I DID NOT get! Not only did she get free money from no oatmeal but free money from a bacon egg cheese McGriddle too! She wouldn’t even offer a refund. Talked to me like a child and degraded me! I will be calling corporate tomorrow when they open. Screw you Edith and I pray your day is as trash as you made me feel. Never going back. Stay away!
It's okay place, did like new set up,
Atmosphere: 3
Food: 5
Service: 4
I stop by almost every day. I usually just get a coke but have been ordering food a little more lately. Usual McDonald's fare. Fries are never fresh like most locations. I either don't buy them or have to ask for fresh ones. The burger patties are gross unless you get the 1/4 pounder which is decent since they're cooked 'fresh'. Tables are dirty and sticky many times. I usually stop by around 12-2 so it might be lunch rush leftovers but it's still annoying. They're charging for extra sauce cups now, which I'm sure is indicative of the company as a whole. What a joke. Gotta satisfy the investors. The interior of this location is nice. Modern and newly remodeled. The register layout is terrible. If you need something you stand there waiting for someone to happen by or have to flag them down. It's not customer friendly. I need to stop buying this junk. I'm addicted to the coke so it's my fault for frequenting these places. Average at best.
Atmosphere: 4
Food: 3
Service: 4
MOBILE APP STOLE $20 !! _ Made an order on their Mobile app. When I showed up they didn't have it. I showed them my mobile order receipt email the app sent me and also the statement of payment taken out of my checking account. Still refused to give me food I ordered or a refund. They stole $20 from me on the order I never received. Also the staff barely speaks English so trying to communicate the issue was not very effective. Will not ever eat here or any other McDonald's again. Use MOBILE app at you own risk, order enough on it and you will be robbed.
Wouldn’t recommend this McDonald’s, they try to charge for water… they ring it in as a sauce pack… when the water is originally free, at no other McDonald’s I’ve ever been to is like this, imagine charging for water….
Restaurantji Recommends
I ordered a Bacon Quarter Pounder, With a Large fry. Told the lady that I also wanted to do a second order, told me to pull up to the window ignoring what I said, I repeated myself and she did the second order, I get to the window, informed her I had a code for the fries, she used the code for the fries, then turned around and made it a meal, original price was 8.67, she took the card and charged me 10.10, I went to the window, they parked me and gave me the drink that I didn’t want, I was a little confused, I talked to one the employees, she told me to wait, I waited about 5 minutes, while she took out 2 orders, I drove around through the drive through, and said I didn’t want the drink, all I wanted was the burger and fries, the lady said she wasn’t giving me a refund because that what I had asked for, I attempted to inform her that that wasn’t what I asked for and she kept cutting me off so I just took off with the drink in my hand.. they both kept rushing me, I was the only person in line, there was no rush for that.
Atmosphere: 1
Food: 2
Service: 1
No one has the time to stand in line to ask permission to the restrooms.
Atmosphere: 1
Food: 3
Service: 1
It's getting more and more gloomy and run
Atmosphere: 3
Food: 4
Service: 3
This mcds beats one on Darwin drive-northside Madison to the moon and back. Fast and accurate service at e.wash ave store. Not so much at Darwin store.
Madison, WI, E Washington Ave, East Madison Shopping Center location: I did the drive thru, which requires a right turn to get alongside the building. Bad design. It should always be a left turn. It's hard to get close to the building with this right turn!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries