McDonald's

6910 Odana Rd, Madison
(608) 820-1112

Recent Reviews

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Anime Theory

kinda racist? ignored me to help out someone of the same race. just wanted to order 😭

Atmosphere: 2

Food: 5

Service: 1

SalmonellaStevens

Its a mcdonalds

Atmosphere: 5

Food: 3

Service: 5

Elizabeth Hernandez

They didn't give me my full order. They were rude last night. Horrible service

Katie Slater

Even though it was packed they got stuff out quickly and our food was fresh.

Atmosphere: 4

Food: 4

Service: 4

Elijah

They mess up my order every time. I hate one patty in my McDouble. Worst McDonald’s I’ve ever been to.

Atmosphere: 1

Food: 1

Service: 1

Twilightponylove YT

Just your average McDonald's.

Atmosphere: 2

Food: 4

Service: 4

Paul Eggers

Yes, it's McDonalds and I understand that is not exactly 5 star dining but if you want a McDonald's meal you know what you're getting on that front. The service is always consistent and fast and the food comes out exactly as ordered.

Atmosphere: 5

Food: 5

Service: 5

jeff krause

Mcds is trying to go out of business. Customer service is devoid at this location.

Atmosphere: 1

Service: 1

Janeth

Really bad service.

Service: 1

Halie Williams

Horrible customer service. My tee wasn’t sweet, I asked for a different one, respectfully. He refused to give me a new one, said he couldn’t do it, because he knew it was sweet. I asked for a different drink item, he said he couldn’t do that. The proceeds to refuse to give me his name.

Christopher Belanger

Consistently get my order incorrect. I am often missing things on my orders.

Atmosphere: 4

Food: 4

Service: 1

Maria A

I went in the lobby 10 minutes before closing and they closed the door on me after I had told them that I was going to go get my wallet.

Atmosphere: 2

Food: 3

Service: 1

Kelly Wright

Worst customer service, I’ve experienced at a McDonald’s. I received the wrong sandwich & drink. Had to return to the store. Initially I went through the drive thru. I stood waiting to acknowledge for a few minutes. They definitely saw me as they were giving the Dashers their orders. I eventually called out and got his attention. I told the manager about the wrong items he took the sandwich and said do you something else, as he was bothered that he had to deal with me. I said no I want what I ordered after he gave me the order he showed no compassion, remorse nor did he apologize. I actually asked him about not showing remorse then another employee stepped in and said sorry for the wrong order.

Atmosphere: 1

Food: 3

Service: 1

A M

An employee was vaping weed at the back of the dining area (2:50pm on 7/8). Absolutely nasty to smell when you’re trying to enjoy your food.

Grayce W

For the most part this location is really good every once in awhile it's a little irritating.

Atmosphere: 5

Food: 3

Service: 5

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