McDonald's
6910 Odana Rd, Madison
(608) 820-1112
Recent Reviews
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kinda racist? ignored me to help out someone of the same race. just wanted to order ðŸ˜
Atmosphere: 2
Food: 5
Service: 1
Its a mcdonalds
Atmosphere: 5
Food: 3
Service: 5
They didn't give me my full order. They were rude last night. Horrible service
Even though it was packed they got stuff out quickly and our food was fresh.
Atmosphere: 4
Food: 4
Service: 4
They mess up my order every time. I hate one patty in my McDouble. Worst McDonald’s I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Just your average McDonald's.
Atmosphere: 2
Food: 4
Service: 4
Yes, it's McDonalds and I understand that is not exactly 5 star dining but if you want a McDonald's meal you know what you're getting on that front. The service is always consistent and fast and the food comes out exactly as ordered.
Atmosphere: 5
Food: 5
Service: 5
Mcds is trying to go out of business. Customer service is devoid at this location.
Atmosphere: 1
Service: 1
Really bad service.
Service: 1
Horrible customer service. My tee wasn’t sweet, I asked for a different one, respectfully. He refused to give me a new one, said he couldn’t do it, because he knew it was sweet. I asked for a different drink item, he said he couldn’t do that. The proceeds to refuse to give me his name.
Restaurantji Recommends
Consistently get my order incorrect. I am often missing things on my orders.
Atmosphere: 4
Food: 4
Service: 1
I went in the lobby 10 minutes before closing and they closed the door on me after I had told them that I was going to go get my wallet.
Atmosphere: 2
Food: 3
Service: 1
Worst customer service, I’ve experienced at a McDonald’s. I received the wrong sandwich & drink. Had to return to the store. Initially I went through the drive thru. I stood waiting to acknowledge for a few minutes. They definitely saw me as they were giving the Dashers their orders. I eventually called out and got his attention. I told the manager about the wrong items he took the sandwich and said do you something else, as he was bothered that he had to deal with me. I said no I want what I ordered after he gave me the order he showed no compassion, remorse nor did he apologize. I actually asked him about not showing remorse then another employee stepped in and said sorry for the wrong order.
Atmosphere: 1
Food: 3
Service: 1
An employee was vaping weed at the back of the dining area (2:50pm on 7/8). Absolutely nasty to smell when you’re trying to enjoy your food.
For the most part this location is really good every once in awhile it's a little irritating.
Atmosphere: 5
Food: 3
Service: 5
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