This has been a favorite restaurant of mine. Last night I received the worst service I've ever had going there. I don't know if I will return.
Stephanie
Great atmosphere. Great service - Annika was fantastic. Food was very good and well- priced.
Sophia
Everything was just alright. The service was alright, no complaints there. The food was alright, it just wasn't that flavorful. The cheese curds were pretty good though.
BJ
Waiter no where to be found. Food took 45+ minutes and never came. We left before getting it. Said food was being plated 2 separate times. Go somewhere else
Katie
The food and drinks were excellent. Unfortunately it started to rain partway through. When we made the reservation, we were told they couldn't guarantee inside seating as we reserved an outdoor table so we knew this could be a potential outcome. However when it started raining, there were plenty of open tables inside. We were surprised we and the one other table still outside couldn't be moved.
Cynthia
Date night deal on Tuesdays is such good value for great food. I especially loved the blackened catfish and the brownie for dessert. Restaurant is pretty quiet on a Tuesday too - what a weekday treat!
Shenaz
This is a fantastic place - great ambiance, finger licking food, fabulous staff and amazing service!!! Definitely going back!
Jennifer
Wine was delivered hot and when asked for it to be chilled, we were brought a glass of ice. Food was very salty.
Julia
Great vibe, love the outdoor seating Soup (chowder but not really a chowder) was not good, server did not ask how the food was and I left it uneaten. Entree was ok but fairly basic Not really the standard for this venue. Would. come back for drinks not meal.
Maryellen
Love The Merchant & have eaten there before but gave 3 stars on food/ service because they were out of 3 main dishes and their menu is not very big and also out of all white wine. Also our waiter did not ask us we wanted any dessert and just brought the bill.
Good drinks, food was a bit disappointing. Our server was cold and not attentive. Overall all for drinks and ambience I recommend it. If you are going to have dinner skip it.
Sara
It took 45 minutes for us to get our food and didn't get any explanation for that. I got a burger that had no side on it, just a greasy burger on a plate after waiting so long. Won't return
Sean
There was not many people and it took over an hour for our food to arrive. Our server was probably one of the worst I've ever had. He never checked on us or let us know when he was off shift and also didn't give an update on delays or cleared anything. The management was great in taking our feedback so we would be willing to come back
Larry
Experience was less than we expected. We had a 5:30 reservation - plenty of time to get to Overture for 7:30 performance of Wicked, we thought. Our order got lost - food arrived about 7:00 - we rushed through it to race to Overture, barely making it. My shrimp cakes were only average and not a good value. Can't speak for the other three in my group, but no one raved about their meal. All-in-all, a disappointing dining experience.
Neal Silbert
Food quality seriously declined at Merchant. I’ve always thought of it as a fun casual place in Madison, WI for brunch or casual dinner with friends. Food took way too long and was pretty bland and uninteresting. Drinks not cheap either. We probably won’t be coming back unless there are serious changes. Staff is always nice, professional and polite.
This has been a favorite restaurant of mine. Last night I received the worst service I've ever had going there. I don't know if I will return.
Great atmosphere. Great service - Annika was fantastic. Food was very good and well- priced.
Everything was just alright. The service was alright, no complaints there. The food was alright, it just wasn't that flavorful. The cheese curds were pretty good though.
Waiter no where to be found. Food took 45+ minutes and never came. We left before getting it. Said food was being plated 2 separate times. Go somewhere else
The food and drinks were excellent. Unfortunately it started to rain partway through. When we made the reservation, we were told they couldn't guarantee inside seating as we reserved an outdoor table so we knew this could be a potential outcome. However when it started raining, there were plenty of open tables inside. We were surprised we and the one other table still outside couldn't be moved.
Date night deal on Tuesdays is such good value for great food. I especially loved the blackened catfish and the brownie for dessert. Restaurant is pretty quiet on a Tuesday too - what a weekday treat!
This is a fantastic place - great ambiance, finger licking food, fabulous staff and amazing service!!! Definitely going back!
Wine was delivered hot and when asked for it to be chilled, we were brought a glass of ice. Food was very salty.
Great vibe, love the outdoor seating Soup (chowder but not really a chowder) was not good, server did not ask how the food was and I left it uneaten. Entree was ok but fairly basic Not really the standard for this venue. Would. come back for drinks not meal.
Love The Merchant & have eaten there before but gave 3 stars on food/ service because they were out of 3 main dishes and their menu is not very big and also out of all white wine. Also our waiter did not ask us we wanted any dessert and just brought the bill.
Restaurantji Recommends
Good drinks, food was a bit disappointing. Our server was cold and not attentive. Overall all for drinks and ambience I recommend it. If you are going to have dinner skip it.
It took 45 minutes for us to get our food and didn't get any explanation for that. I got a burger that had no side on it, just a greasy burger on a plate after waiting so long. Won't return
There was not many people and it took over an hour for our food to arrive. Our server was probably one of the worst I've ever had. He never checked on us or let us know when he was off shift and also didn't give an update on delays or cleared anything. The management was great in taking our feedback so we would be willing to come back
Experience was less than we expected. We had a 5:30 reservation - plenty of time to get to Overture for 7:30 performance of Wicked, we thought. Our order got lost - food arrived about 7:00 - we rushed through it to race to Overture, barely making it. My shrimp cakes were only average and not a good value. Can't speak for the other three in my group, but no one raved about their meal. All-in-all, a disappointing dining experience.
Food quality seriously declined at Merchant. I’ve always thought of it as a fun casual place in Madison, WI for brunch or casual dinner with friends. Food took way too long and was pretty bland and uninteresting. Drinks not cheap either. We probably won’t be coming back unless there are serious changes. Staff is always nice, professional and polite.
Loading...