Antonio en Pan and Pan me cobró de más 70 $ en pasteles de boda de fresa tres lache, cambió mi pedido sin consultarme Y usó cobertura de batido procesada artificialmente en lugar de crema. $70 overcharge! I ordered and paid last February, 2 large strawberry tres Leche sheet cakes @ $95 each (1 serves 45pp), 1 round 12” $42 & 1 Round 6” $32, for 113 people, total $264.00 which Antonio wrote up himself on my receipt with his drawing of the cakes and the prices on each cake he drew. He delivered to the wedding last Friday 2 medium sheet cakes ($60 each) with the two round tiered cakes. I sent him a text that I received 2 medium sheet cakes instead of 2 large & asked if he could give me a credit. He replied with a question mark. I set up an appointment & met with him explaining what I received pointing to the store models with the size and price & showed him my pictures of the medium sheet cakes at the wedding and my receipt, that I was overcharged $70. He kept saying we made the cake for 113 people and that’s what you paid for, that he changed the 6” round top of the wedding cake to an 8”or 10”. I said that didn’t come close to a $70 overcharge and that the sheet cakes were downsized. I asked him for a credit of some kind to make it right & he said no. I told him that I love to support small businesses but that I would have tell everyone I know what happened & word of mouth can affect his business all for not wanting to compensate me a free cake to make it right, a small ask for a pricey overcharge. The cake was on the dry side & skimpy strawberry filling. Monona bakery has a very moist tres Leche. I will give my business to them in the future, a kind & family owned bakery and restaurant. Also, I had asked him for very small colorful fresh flowers & strawberries/blueberries on the top tier and brought him lavender to add to it, along with some flowers & fruit on 2 corners of each sheet cake. There were LARGE Lillies and medium size flowers all over the cakes and lavender sticking up with the stems like trees in another area, with a strawberry here and there. Instead of a white whip cream cake with lavender writing on the sheet cakes, and an all white tiered round cakes as requested, there were all different colors and designs, stars & edges on the round cakes. Reminded me of a circus themed cake for a birthday party.
Food: 1
Service: 1
Graphics MJ
Everything you need to make a simple mexican dish, I enjoy going for the bakery goods, from cakes to produce. Is all good and delicious service can improve just a little more. On weekends they have tamales and some carnitas. I recommend the cakes my favorite choco flan and mocha cake.
Atmosphere: 4
Food: 4
Service: 3
Alfonzo Mendoza
The bread is very delicious and the meats are good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortas Y Carnitas
Brisamar Salas
I didn’t like that they lie because they said that the fourth of July it was going to be close at 5:00 PM and I went there and it was close I went there at 3:34 and it was close STOP LYING!!!
Kasandra Avalos
The 3 leches was super dry on the top layer and the bottom barely had 3 leches. I called and told them and the manager responded with “ you need to bring the cake back” how would we bring the cake back when it was for a birthday party?? He didn’t solve the problem nor was sorry. Never going back. $80 cake
Atmosphere: 3
Food: 1
Service: 2
Sutthiphong Capaul
Get my tres leche cake here from my Grandma almost every year for Easter and my birthday. Turns out good everytime.
Atmosphere: 5
Food: 5
Service: 5
Janet Quinchucua
Cake full of whip topping an Gel filling. No fruit. Cheap products for expensive prices. Wont waste my money with this place again. Not sure were they lost quality.
Mario Camacho
Great quality food and outstanding customer service
Parking: 3559 E Washington Ave, Madison, WI 53704
Atmosphere: 5
Food: 5
Service: 5
Michael Benjamin
One of the best Mexican bakeries in Madison! They have a great variety. And they are one of the only Mexican bakeries that has the pan de queso that I like.
Atmosphere: 5
Food: 5
Service: 5
Robyn Parent
Excellent bakery ...don't be scared. The chocolate donuts are interesting in a great way.
I went to Wisconsin Dell and in a Mexican store I bought a very delicious bread and when I checked the label I saw where it was from and we decided when we returned home to go to Madison Wisconsin to where the bakery is. And we loved the food and of course we bought more of the delicious Party Bread ? we will surely return
Atmosphere: 5
Food: 5
Service: 5
Javier Arias
The bread ? is excellent on the weekends the carnitas and the tamales are very good I recommend them
Antonio en Pan and Pan me cobró de más 70 $ en pasteles de boda de fresa tres lache, cambió mi pedido sin consultarme Y usó cobertura de batido procesada artificialmente en lugar de crema. $70 overcharge! I ordered and paid last February, 2 large strawberry tres Leche sheet cakes @ $95 each (1 serves 45pp), 1 round 12” $42 & 1 Round 6” $32, for 113 people, total $264.00 which Antonio wrote up himself on my receipt with his drawing of the cakes and the prices on each cake he drew. He delivered to the wedding last Friday 2 medium sheet cakes ($60 each) with the two round tiered cakes.
I sent him a text that I received 2 medium sheet cakes instead of 2 large & asked if he could give me a credit. He replied with a question mark. I set up an appointment & met with him explaining what I received pointing to the store models with the size and price & showed him my pictures of the medium sheet cakes at the wedding and my receipt, that I was overcharged $70.
He kept saying we made the cake for 113 people and that’s what you paid for, that he changed the 6” round top of the wedding cake to an 8”or 10”. I said that didn’t come close to a $70 overcharge and that the sheet cakes were downsized.
I asked him for a credit of some kind to make it right & he said no. I told him that I love to support small businesses but that I would have tell everyone I know what happened & word of mouth can affect his business all for not wanting to compensate me a free cake to make it right, a small ask for a pricey overcharge. The cake was on the dry side & skimpy strawberry filling. Monona bakery has a very moist tres Leche. I will give my business to them in the future, a kind & family owned bakery and restaurant. Also, I had asked him for very small colorful fresh flowers & strawberries/blueberries on the top tier and brought him lavender to add to it, along with some flowers & fruit on 2 corners of each sheet cake. There were LARGE Lillies and medium size flowers all over the cakes and lavender sticking up with the stems like trees in another area, with a strawberry here and there. Instead of a white whip cream cake with lavender writing on the sheet cakes, and an all white tiered round cakes as requested, there were all different colors and designs, stars & edges on the round cakes. Reminded me of a circus themed cake for a birthday party.
Food: 1
Service: 1
Everything you need to make a simple mexican dish, I enjoy going for the bakery goods, from cakes to produce. Is all good and delicious service can improve just a little more. On weekends they have tamales and some carnitas. I recommend the cakes my favorite choco flan and mocha cake.
Atmosphere: 4
Food: 4
Service: 3
The bread is very delicious and the meats are good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortas Y Carnitas
I didn’t like that they lie because they said that the fourth of July it was going to be close at 5:00 PM and I went there and it was close I went there at 3:34 and it was close STOP LYING!!!
The 3 leches was super dry on the top layer and the bottom barely had 3 leches. I called and told them and the manager responded with “ you need to bring the cake back” how would we bring the cake back when it was for a birthday party?? He didn’t solve the problem nor was sorry. Never going back. $80 cake
Atmosphere: 3
Food: 1
Service: 2
Get my tres leche cake here from my Grandma almost every year for Easter and my birthday. Turns out good everytime.
Atmosphere: 5
Food: 5
Service: 5
Cake full of whip topping an Gel filling. No fruit. Cheap products for expensive prices. Wont waste my money with this place again. Not sure were they lost quality.
Great quality food and outstanding customer service
Parking: 3559 E Washington Ave, Madison, WI 53704
Atmosphere: 5
Food: 5
Service: 5
One of the best Mexican bakeries in Madison! They have a great variety. And they are one of the only Mexican bakeries that has the pan de queso that I like.
Atmosphere: 5
Food: 5
Service: 5
Excellent bakery ...don't be scared. The chocolate donuts are interesting in a great way.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Delicious bakery
Atmosphere: 5
Food: 5
Service: 5
No good service for the first time buying food. ?
Atmosphere: 1
Food: 2
Service: 1
Check your receipts they will double price you
I went to Wisconsin Dell and in a Mexican store I bought a very delicious bread and when I checked the label I saw where it was from and we decided when we returned home to go to Madison Wisconsin to where the bakery is. And we loved the food and of course we bought more of the delicious Party Bread ? we will surely return
Atmosphere: 5
Food: 5
Service: 5
The bread ? is excellent on the weekends the carnitas and the tamales are very good I recommend them
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tortas Y Carnitas
Loading...