Panera Bread
656 W Washington Ave, Madison
(608) 354-0524
Recent Reviews
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Nice & clean environment
Atmosphere: 5
Food: 5
Service: 5
I've never had anything bad to say about Panera. So normally this would be 5 stars, but this is the sadest cookie I have ever seen! Over-baked and it looks like a young child decorated it. Do better.
Atmosphere: 4
Food: 4
Service: 5
Coffee machine broken and a ridiculously long wait for half a sandwhich
Atmosphere: 1
Service: 1
Chicken noodle Bread bowl was good. It needs a little side of soup. Tables and floor needed cleaning.
Atmosphere: 4
Food: 4
Service: 4
Best bagels anywhere on earth! 🌎
Atmosphere: 4
Food: 5
Service: 4
Always exceptional food and service. Ample parking.
Cheers! Love Panera! This place is warm and always packed! We got the hot chocolate stuffies today 🤩🤩😍😍
Atmosphere: 4
Food: 4
Service: 5
So good and best food, you should come n give it a try!!!! 😊
Atmosphere: 5
Food: 5
Service: 5
No bathrooms on game days. Some businesses embrace game days, others don’t. They do have microwaved noodles tho.
Atmosphere: 1
Food: 1
Service: 1
Rudest staff I've ever encountered in my entire life, acted like they didnt want customers there
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's decent for what it is, sandwiches and soups are always really good. They just always forget stuff or make it a bit wrong.
Food: 4
Service: 4
Their food is great but never enough pastry options after noon.
Atmosphere: 5
Food: 5
Service: 5
Old bakery foods. Didn’t brother to warm up the cinnamon roll. Organization is super poor. Could have simply grabbed my order but waited until they cooked everyone else’s first, while one guy just aimlessly walked around. Won’t be back. Gone down hill a lot since I’ve visited last.
Atmosphere: 1
Food: 1
Service: 1
Reminded why I haven’t been to Panera in years. If you show something available in the mobile app, it should be available for pick up after I place my order and show up for it. You were “sold out” and you hadn’t even been open for an hour yet. We’re already paying obnoxious prices for essentially glorified hospital food. Will not be back.
Atmosphere: 1
Food: 2
Service: 1
The service at this location is just abysmal. I visited in the morning on a Friday, not even an odd day or time, and there was no one at the counter. I had to wait for almost 5 minutes for someone to even come out from the back to take my order. I ordered two souffles and a cherry danish to go. I pay and leave and when I opened the bag I found that I had been given two souffles and a cinnamon roll. How do you even make that mistake? Or were you just not even listening to me when I placed my order? Ridiculous. I was also charged $18 for just those items which seemed high, but wouldn't have complained if I actually got what I ordered. I guess I should have asked for a receipt. But I normally just trust that the person behind the counter knows what they're doing. But in this case, apparently not.
Service: 1
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