Panera Bread

6637 Mineral Point Rd, Madison
(608) 821-0001

Recent Reviews

Sort by
Grace Marchello

Great Panera Bread location that offers all the classic menu items like their signature salads, sandwiches, soups and max & cheese.

This location offers a wide array of indoor and outdoor seating options.

Plenty of parking in the free parking lot.

Atmosphere: 5

Food: 5

Service: 5

Sue Wiese

It wasn't cheap, but filled the belly.

Atmosphere: 4

Food: 4

Service: 4

Lesley Ward

Better than the Eastside store

Atmosphere: 5

Food: 5

Service: 5

Bonnie Starck

I can usually find something positive even in the worst-case scenario.
This time, I'm telling you to find somewhere else to go.
Pros: 0
Cons: ordered the new Italian Steak waited almost 15 minutes with 3 visible employees and no other dinners,
My sandwich came with NO MEAT!
Went back to the counter, got an OH from employee, he proceeded to grab and heat a minuscule amount of meat (literally a pinch, no weighing) on a piece of parchment paper then used his same gloved hand to remove from paper and put 5 miniscule pieces on the sandwich I returned. No apology, nothing.
Never changed his gloves.

1. No glove change in the half hour we were there and no visible hand washing, no hair, no beard nets.

2. Tables were not clean, and the ones that were had been wiped with a dirty rag( sticky, greasy swirls visible on tables)

3. Floor by soda dispenser was sticky, and floors in dining area had visible food waste.
4. Racks of bread sitting uncovered and flies in the food prep area.

5. Smaller than normal portions if that's even possible.
6. 0 customer service, wasn't greeted or thanked or even spoken with.
Obviously, we will not be returning to this store and highly recommend you pass also.
There's a good reason there were only 3 other people in this store at 6:15 pm, and none of them were eating.

Atmosphere: 1

Food: 1

Service: 1

Andy Miller

Sorry, no pics. Quick in and out pickup of food. Generally, Panera Bread is rapid, but you have to check your order (at least where we live) because 50% of the time, something is forgotten. Never mis-picked, just left out.
Not here. Order was accurate complete and nicely wrapped. Unfortunately, we still check out order because of home base.
These guys are good.

Atmosphere: 5

Food: 5

Service: 5

Michael Murphy

Great love going here at night not to busy. Unlimited sips is amazing.

Atmosphere: 5

Food: 5

Service: 5

Claude Do

Great food, bread and sweets

Atmosphere: 5

Food: 5

Service: 5

Jason Morgan

Buyer beware... Our order was initially going to be for delivery. However, we noticed that EACH ITEM was up to $3 more for delivery than for pickup. Panera should be ashamed for this misleading practice. It is understandable to charge a delivery fee per order, but PER SANDWICH??? Gouging consumers and playing games with prices has no place in today's business.

Atmosphere: 3

Food: 5

Service: 1

Ireshka

Expectations vs reality, like seriously?

Food: 1

M.V.

I love this Panera Bread location. The staff is friendly, and the place is clean. When I come in to get my sippy cup run, I feel no one is judging me but a friendly smile. 5/5 ⭐

Atmosphere: 5

Food: 5

Service: 5

Penny Caughey

Its kindof creepy inside, this is one of those restaurants where staff hides when someone comes in the door, so that you use the tablets instead of walking up to the register. I ordered a coffee and the coffee decanters were cold, and the staff kindly brewed me a new batch.

The coffee bar was populated with a small swarm of flies, and the creamer smelled of chlorine sanitizer. I work in food service and know it is a common error for employees to not leave sanitized dishes to dry leading to leaching from chlorine residue which I believe occurred here. Overall it feels like management is absent, or at the very least absent-minded.

Atmosphere: 1

Food: 3

Service: 3

Richard Socorro

I arrive for breakfast, it says it's open and it's closed. What a disappointment!

Atmosphere: 1

Service: 1

Sophia O

I ordered my food online, I got a soup instead of what I payed for. I came back in the rain
I waited at the register for 8 minutes while the very old white male held a conversation with the mixed race cashier, the person I needed to help me of course.
I thought it was funny that they had a hiring sign up.
They should fire everyone and start over.

Dom Brown

I ordered my food online, I got a soup instead of what I payed for. I came back in the rain
I waited at the register for 8 minutes while the very old white male held a conversation with the mixed race cashier, the person I needed to help me of course.
I thought it was funny that they had a hiring sign up.
They should fire everyone and start over.

A. S.

Over priced for what you get and it's just sub par.

Atmosphere: 3

Food: 3

Service: 2

Loading...