Ordered lunch for the team and specifically asked for a recipt. Numerous times. Even left a good tip. Driver gets here no recipt. Ask him. About it he says no recipt and leaves. Called the store and they asked me to drive up there and get recipt. I stated I cant as I am in a store working and it needed to be sent either email or text. Was told ok she would send it and of course nothing. Long time papa johns customer from Arizona and Las vegas and now madison and won't use it again. Now have to eat the cost. Oh well lesson learned. Train your people to do what is asked
Updated. Due to Christie and her customer service i am changing this to a 3 star. She sent me my recipt via text and was very understanding when talking to me. I would giver her personally a 5 star and the driver a 1 star.
Atmosphere: 3
Food: 3
Service: 1
Jinx Cardinal
I originally ordered through the app and asked for the Cheddar Crust. I got a call from the staff who very kindly let me know they were no longer offering that but that they did have a Garlic Parmesan Crust. It was delicious!! Great service and the pizza was perfect!
Atmosphere: 5
Food: 5
Service: 5
Jim Angus
Family loves the pizza. It is only for pickup.
Food: 5
Service: 5
Marilyn Koletzke
Excellent pizza, service and price. One of the best Papa John's I've been to.
Atmosphere: 5
Food: 5
Service: 5
Larry
It was super the best I ever had and will be from now on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Javier Zea
PJs is the best pizza chain. The East Wash. Ave. store is small and only serves take out, but everyone there has always been nice the times I've visited
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Jawan
Food was ok customers service not going back rude just because I didn't leave a tip gotta be more professional
Atmosphere: 1
Food: 3
Service: 1
Andrew Teschendorf
I ordered delivery and when I got my food it was so disgusting looking and more than half empty. The manger even argued with me, like I wasn't looking at the absolute pile of trash they sent out. She was so rude when I tried to explain how it looked
Atmosphere: 1
Food: 1
Service: 1
Andrew J.T
I ordered delivery and when I got my food it was so disgusting looking and more than half empty. The manger even argued with me, like I wasn't looking at the absolute pile of trash they sent out. She was so rude when I tried to explain how it looked
Atmosphere: 1
Food: 1
Service: 1
Grace “Lucky” Wilson
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings, Cheese Sauce, Extra Large New York Style Pizza
Ordered a large meats pizza and garlic parm boneless wings and tried to order breadsticks but website kept kicking me back. Delivery time was exactly on time, no issue there. Received a large stuffed crust pepperoni pizza and plain boneless wings and the breadsticks didnt make it on the order. Called and the manager told me I would have to wait another 45 minutes to get my food and I would have to come pick it up. Im good, thanks for the refund.
Grayce W
Our Philly pizza tastes like straight mayonnaise was used as the sauce. This is disgusting. And inedible. Also no meat. Looks nothing like the advertising
Atmosphere: 2
Food: 1
Service: 2
Nene White
I wouldnt buy food from this location. The employees do cocaine in the bathroom, probably too high to wash their hands after. I could only imagine how much drug residue is in that food.
Ordered lunch for the team and specifically asked for a recipt. Numerous times. Even left a good tip. Driver gets here no recipt. Ask him. About it he says no recipt and leaves. Called the store and they asked me to drive up there and get recipt. I stated I cant as I am in a store working and it needed to be sent either email or text. Was told ok she would send it and of course nothing. Long time papa johns customer from Arizona and Las vegas and now madison and won't use it again. Now have to eat the cost. Oh well lesson learned. Train your people to do what is asked
Updated. Due to Christie and her customer service i am changing this to a 3 star. She sent me my recipt via text and was very understanding when talking to me. I would giver her personally a 5 star and the driver a 1 star.
Atmosphere: 3
Food: 3
Service: 1
I originally ordered through the app and asked for the Cheddar Crust. I got a call from the staff who very kindly let me know they were no longer offering that but that they did have a Garlic Parmesan Crust. It was delicious!! Great service and the pizza was perfect!
Atmosphere: 5
Food: 5
Service: 5
Family loves the pizza. It is only for pickup.
Food: 5
Service: 5
Excellent pizza, service and price. One of the best Papa John's I've been to.
Atmosphere: 5
Food: 5
Service: 5
It was super the best I ever had and will be from now on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
PJs is the best pizza chain. The East Wash. Ave. store is small and only serves take out, but everyone there has always been nice the times I've visited
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Food was ok customers service not going back rude just because I didn't leave a tip gotta be more professional
Atmosphere: 1
Food: 3
Service: 1
I ordered delivery and when I got my food it was so disgusting looking and more than half empty. The manger even argued with me, like I wasn't looking at the absolute pile of trash they sent out. She was so rude when I tried to explain how it looked
Atmosphere: 1
Food: 1
Service: 1
I ordered delivery and when I got my food it was so disgusting looking and more than half empty. The manger even argued with me, like I wasn't looking at the absolute pile of trash they sent out. She was so rude when I tried to explain how it looked
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings, Cheese Sauce, Extra Large New York Style Pizza
Restaurantji Recommends
Ordered a large meats pizza and garlic parm boneless wings and tried to order breadsticks but website kept kicking me back. Delivery time was exactly on time, no issue there. Received a large stuffed crust pepperoni pizza and plain boneless wings and the breadsticks didnt make it on the order. Called and the manager told me I would have to wait another 45 minutes to get my food and I would have to come pick it up. Im good, thanks for the refund.
Our Philly pizza tastes like straight mayonnaise was used as the sauce. This is disgusting. And inedible. Also no meat. Looks nothing like the advertising
Atmosphere: 2
Food: 1
Service: 2
I wouldnt buy food from this location. The employees do cocaine in the bathroom, probably too high to wash their hands after. I could only imagine how much drug residue is in that food.
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
Tipical johns
Atmosphere: 3
Food: 3
Service: 4
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