Perkins American Food Co.
4863 Hayes Rd, Madison
(608) 688-0512
Recent Reviews
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always get a small glass of water and not a large one and pancake had no butter on top
It's not your local diner, but it's fine if you're hungry.
Atmosphere: 4
Food: 4
Service: 4
Website says open at 530 am
Arrived 540 am doors locked and a note saying not open until 6😖
Mrs Debra is always so sweet and gives excellent service .
Atmosphere: 5
Food: 5
Service: 5
Waited 2 hours for our food. Coffee was burnt. The place was empty but still waited that long after ordering.
Atmosphere: 3
Food: 3
Service: 2
My family and I went to Perkins last night as it was Friday and no one felt like cooking. Reading terrible reviews I wasn’t sure what to expect, but I’m glad to say they were proven wrong. As someone who grew up with Perkins in Wisconsin and has been eating at them for a good 30 years or more, I’m happy to report it was just fine.
The staff was super polite, our waitress was very helpful, and despite having low staff (a problem most public facing jobs are experiencing-especially restaurants ) they did a good job. The food tasted like it always does-it’s midrange food, always has been, so I’m not sure what folks expectations are?
Our order consisted of: Belgian waffle with bacon and eggs, hot chocolate, Iced Coffee, Eggs Benedict, Everything Omelet with Hash browns and fruit, kids Cheeseburger meal and Blueberry Muffins. All of it hit the spot and again given reviews I kept wondering if something would be off, but it just wasn’t. Maybe those folks were in on an off day? Maybe they’ve gotten different staff or updated something? Idk, as all was fine.
I want to address other concerns I read. Dirty carpet: considering it was snowing out I would expect a little salt , etc. to track in. I’m sure management can easily address that if you tell them. There were minor bits of straw wrappers, but none of that was concerning. Dishes were probably cleared a little slower, but that likely had to do due to lower staffing (understandable). Cost: Everything has gone up with inflation. That being said, portions were as they always have been (large).
TL;DR: Don’t be afraid to go, it’s just fine. It’s a sit down restaurant, so don’t expect to be served in a hurry.
Atmosphere: 4
Food: 4
Service: 5
Typical Perkins atmosphere, but food and service were spectacular today.
Atmosphere: 3
Food: 5
Service: 5
I really really love their banana crème pie!! My favorite, then the apple pie, and lastly the cheesecake. Ad online shows cheesecake with strawberries. The cheesecake actually comes with no toppings. Tried the brownies and apple cinnamon mammoth muffin. Delicious!
Ordered for pick up but haven’t dined in yet. Looking forward to it. I’m sure other things on the menu taste just as good.
Atmosphere: 4
Food: 5
Service: 4
Food was so good, I got turkey dressing potatoes and the waitress was amazing.
Atmosphere: 5
Food: 5
Service: 5
Their soups are hearty and perfect for cooler days.
Restaurantji Recommends
Nothing special, but no complaints!
Food was pretty good. Service ok, the booths and floors and tables were pretty dirty
Atmosphere: 3
Food: 4
Service: 3
DANEISHA was SO helpful in securing me my seasonal favorite: PUMPKIN DONUT MUFFINS! I got two bakery boxes full. She assembled them so carefully too! What a wonderful way to walk into Perkins! She is a total doll and the bakery was a hit at my meeting!
Atmosphere: 5
Food: 5
Service: 5
We go in just to see Heather! She is a delight! Please give her the acknowledgment she deserves. She works so hard and always has a genuine smile.
Atmosphere: 5
Food: 5
Service: 5
We came in and was refused service because they only had one server. They said they were only taking a max of 4 people per table. We had 2 adults and 4 kids!
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