Perkins Restaurant & Bakery
2630 Damon Rd, Madison
(608) 673-6120
Recent Reviews
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Me and my husband just left out of there. We did not check our food. We made it all the way home to find out. We don’t even have our steaks in the bag which we ordered steak eggs and potatoes and we only got the eggs and potatoes bad customer service and I don’t think it’s the cooks. I think it’s just the employees that work in the front very bad customer service
1) Burgers were slightly dry. Excellent fries and pie.
2) when it’s time for your waitress to leave their shift they don’t give you a warm welcome and introduce you to and another waitstaff the original waitstaff will just leave the bill and you never see her again. The Caucasian male manager as well as well as other staff passed out table at least 6 times each, a few different African American woman too, no re/frills no inquiries of anything.
I loved the food and their desserts are the best!
Been awhile since we last ate a Perkins. Great Breakfast - so much food - didnt have to eat lunch and supper !!!
I loved that the waiter heard my straw bubbling once I finished my drink and she brought another one over! Delicious food, Great atmosphere! Reminded me of my childhood!! 10/10 recommend!
The restaurant was dirty. Tables, floor, stuff laying around on counters, behind places. Looked trashy. Had to wait to be seated. Had to wait for server to come to out table. The waiter screwed up one of our orders-wrong food. We didn't want to have to wait any longer, so we didn't tell him. It took forever for us to get our bill and forever to pay, as there was such confusion at the front desk. The girl didn't seem like she wanted to be there and tge guy was running around looking for food pickup and receipts while 4 of us customers waited in line. Out of cash register paper. The food & service has gone down dramatically since the new people took over. The wait service is terrible and tge place is a mess. We probably won't come again
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Free
Server was rude and we asked for butter on our muffins and got 2 frozen butter for a cold stale muffins
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Strawberry Muffins, Cinnamon Roll
Terrible service, long line to sit, they don't serve you, they ignore you, I don't recommend it
Atmosphere: 1
Food: 3
Service: 1
Steak and eggs. Steak WAY overcooked, the 3 Tablespoons of hashbowns were greasy and the eggs were cold. I had to ask 4 times for a simple glass of water. Woman with a "service dog" yelled at old woman because her dog tried to bite the old woman and the old woman obviously had to have done something to upset the dog. KEEP DOGS OUT OF RESTAURANTS. All around bad experience.
Food: 1
Service: 3
Recommended dishes: Slice of Pie, Buttermilk Pancake Short Stack
Omelette was a rectangle piece of scrambled eggs with a slice of cheese and sausage bits on top: not a good look. With hot sauce taste was okay. Blueberry pancakes were good. Muffin was a bit stale.
Server was new but tried hard.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Every staff member besides our waitress was ridiculously rude and did not want us to be there. Our waitress started trauma dupping and crying while cleaning up our dishes. It also took 45 minutes for us to get our food (eggs and bacon) and there was one other table besides ours.
Atmosphere: 1
Food: 5
Service: 1
My wife and I visited late night and got breakfast food and it was cooked to perfection we dined in that was a gentleman that worked late night he was a young African American he did an outstanding job because of him will definitely be back
Atmosphere: 5
Food: 5
Service: 5
We loved it! It was quite busy and I understand why. The food was delicious; hearty portions, desserts so good, I thought I had died and gone to heaven. Our server, Megan, was so attentive. The lady managing, Heather, was competently doing 9 things at once, yet still had time to personally greet us. It made us feel special. We left full and happy and felt very much like the staff really appreciated our business. I would recommend this place to anyone!
Kid-friendliness: Very, very kid- friendly. Large kids menu w many options, free drink n large cookie included, priced inexpensively
Wheelchair accessibility: Very accommodating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Dinner, Slice of Pie, Buttermilk Pancake Short Stack, California Avocado Benedict
They aren't open 24hrs like the website says
Dietary restrictions: You can ask for them.
Atmosphere: 3
Food: 4
Service: 4
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