Pizza Hut
7468 Mineral Point Rd, Madison
(608) 828-2828
Recent Reviews
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They place is trash no one ever picks up the phone for delivery’s straight terrible and they put people who don’t speak English on the phone like Jesus
This location is great for delivering pizza an hour after you order! If you like room temperature pizza, definitely make this your spot!
Food: 1
Service: 1
I ordered delivery and they just never sent my order. They took my money, said they were preparing it, and then never sent the pizza.
Atmosphere: 1
Food: 3
Service: 1
This location has been perfect after I had to defect from the Middleton location because of terrible service timing and accuracy
Kid-friendliness: Yup
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
We ordered almost $100 worth of pizza and wings and had Uber Eats deliver. The wings were not included in the delivery. The Uber Eats driver did not have the wings and she double checked her car. We called the Pizza Hut, and the man who answered first lied and said he had no take out orders that night, then said he couldn't track our order from Uber. After a few (obvious) questions he realized he was caught, but evaded giving any answers about the wings and said we needed to take it up with Uber. I asked to speak to a manager. He said he was a closing manager then lied about his name and hung up on me. Wow, just wow. Never again Pizza Hut, never again.
Food: 1
Service: 1
This place has changed a lot since rebuilding. I’ve felt like the employees are rude and don’t like their jobs. I stopped ordering from them for a while until I really wanted the chicken Alfredo- it was great! Even my pan pepperoni pizza was great. I ordered online so I didn’t have to deal with rude employees!
Atmosphere: 3
Food: 4
Service: 1
I have been hung up on multiple times and now am just waiting up to maybeeee get my food?? All I wanted was an answer on if they are coming or not. Any interaction I’ve had with management or pretty much anyone has been horrible and they do not care about their customers or their quality control. I have never left any review anywhere but this is ridiculous, there is no way that this location will stay open if they do not get it together. I have never been more dissatisfied with anything ever.
They gave me a free soda for the wait since took longer then expected for my pizza was really nice guy and apologized about wait. Definitely be back
Atmosphere: 5
Food: 5
Service: 4
Do not do any business here, you will waste your time waiting for a simple order.
Service: 1
I hate the website and app; neither are a quick experience for me. I think I order during peak periods which causes the issues. Annoying.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
I had a bad service at this place never got my pizza . They had the wrong phone number and when I called over to them they were rude and disrespectful. They had to bring my pizza back over to me
Service: 1
Worker are not making the order always they said order pick up by someone else but they are lair lazy not making order
Atmosphere: 1
Food: 5
Service: 1
I have no problem with Pizza Hut itself but its employees are very bad, the service is terrible, the black guys working in the evening are always pushy and they always deliver late even though the receipt comes
Atmosphere: 1
Food: 1
Service: 1
Alway fast delivery.
Atmosphere: 5
Food: 5
Service: 5
Great pizza. Friendly and efficient staff.
Atmosphere: 5
Food: 5
Service: 5
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