Ordered @ midnight , it was fresh and made just right. Thank you. Guys.
Food: 5
Service: 5
Ash Po
I tried to order using the coupon for 3 toppings. Except they have yet again changed the rules and u can't have certain toppings or the same topping 3 times. First I had a rude woman because I didn't bring a coupon when it's an online offer. Now toppings have restrictions. Not worth it will stick with Rockys. They always treat u decently .
Atmosphere: 1
Food: 1
Service: 1
Quandale Dingle
Good food, fast delivery
Atmosphere: 5
Food: 5
Service: 5
Kevin
I never come on and do reviews as I never complain or be that “kind of person”. But 5 times in a row I’ve been to the Madison “cottage grove rd” location they have messed up the order or completely forgot about it in a 6 month stretch. Tell those kids to get off their phones and actually do the job they are hired to do. I realize in today’s age it must be rocket science to figure out a pizza job but they can do much better with a little more effort. Managers need to step up and watch their employees. I watched 4 of them for 25 minutes while waiting for my “order to be remade” sit and text on their phones and watch tik tok videos the entire time while giving out the wrong order again to someone else while I was there. Figure it out Pizza Hut.
Anthony
Absolute worst pizza I’ve ever had in my life . Never though I’d say something like that. Called to just let them know, and they hung up on me before I could even say I appreciate the service but the food wasn’t great. Do not recommend, even if you are starving.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Marinara
Christina Asetamy
Ordered delivery. Online updates were not accurate. Driver seemed upset when he dropped pizza off, and our pizza looked like disheveled. I literally opened the box upon delivery and saw this...
Food: 2
Service: 2
Daniel Kehoe
Unusual experience for this pizza hut. I ordered a large pepperoni to be picked up in 30 minutes instead of right away. Pizza was like dry cardboard. My opinion is they made it right away and left it in the warmer for 20 minutes.
brenda gilbertson
Do not order from this store. The last three times I ordered from them they messed up my order. This last time today I called to tell them and they got attitude with me when I told them it was ridiculous they weren’t gonna make it right they started calling me names.
Atmosphere: 1
Food: 1
Service: 1
Eduardo Arangua
Ordered chicken wings, was told that I could get 3 sauces but they had to be the same flavor or I would have to pay extra. An unusual rule.
Food: 2
Service: 2
Marlee Gromoshak
Almost $60 for two pizzas and a few boneless wings is ridiculous
Hadn’t ordered from Pizza Hut or any big chain in a while so had no expectations but the tavern style was similar quality to some of the local places. Pleasantly surprised!
Atmosphere: 5
Food: 4
Service: 5
Jerry Murphy
I don't usually review fast food places, but I'm making an exception today to post a disappointing experience at thus PH. I walked in and ordered at 6:13 and was told it would be 15 to 20 minutes. As there are only two chairs in the waiting area, I want for a walk and returned about 6:30. At 6:35 an apologetic counter person told me it was taking longer than anticipated because they were training new cooking staff. It would be another 10 to 15 minutes. Having already paid, I decided to sit it out. At 6:48 our melts appeared, but the garlic bread was still in process. Finally at 6:56 the garlic bread showed up, 43 minutes after placing my order. I realize they were busy on a Sunday evening, but all I ask is an accurate estimate of arrival of the food, preferably before I order and pay for it. Note to management: Sunday evening, traditionally busy for pizza places, may not be the best time to train and break in staff. Having said all this, the Chicken Parmesan Melts and garlic bread we ordered were very good.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Pizza Melt
Miranda Huddleston
I have ordered from this location for years, usually good luck with my orders. I stopped for a while because I kept getting subpar food. I gave it another chance. Ordered boneless wings. Picked it up in the drive thru, the wings were in the typical black container placed inside a tied plastic bag. Parked in the lot behind Pizza Hut to eat my wings on my lunch break. When I opened the bag, it was filled with oil and “sauce”, I think. I opened the container and it looked like a bowl of soup with chicken nuggets floating in it. Never in my life have I seen the wings served like this. They were inedible. I tried pouring some of the liquid out of the bowl and took a small bite. It was disgusting, soaked in oil and what I thought was garlic Parmesan sauce. You need to retrain your workers. I wouldn’t have served that food to an animal. I want my money back please. Took a pic of the mystery sauce after I poured most out. This was bad.
Rhonda Kisting
Great Customer Service. Friendly staff. Food was hot and prepared on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Nathan Steinberg
Chicken Alfredo was fresh ,hot and good , the marinara.with the breadsticks was amazing and the people working were polite.
Ordered @ midnight , it was fresh and made just right. Thank you. Guys.
Food: 5
Service: 5
I tried to order using the coupon for 3 toppings. Except they have yet again changed the rules and u can't have certain toppings or the same topping 3 times. First I had a rude woman because I didn't bring a coupon when it's an online offer. Now toppings have restrictions. Not worth it will stick with Rockys. They always treat u decently .
Atmosphere: 1
Food: 1
Service: 1
Good food, fast delivery
Atmosphere: 5
Food: 5
Service: 5
I never come on and do reviews as I never complain or be that “kind of person”. But 5 times in a row I’ve been to the Madison “cottage grove rd” location they have messed up the order or completely forgot about it in a 6 month stretch. Tell those kids to get off their phones and actually do the job they are hired to do. I realize in today’s age it must be rocket science to figure out a pizza job but they can do much better with a little more effort. Managers need to step up and watch their employees. I watched 4 of them for 25 minutes while waiting for my “order to be remade” sit and text on their phones and watch tik tok videos the entire time while giving out the wrong order again to someone else while I was there. Figure it out Pizza Hut.
Absolute worst pizza I’ve ever had in my life . Never though I’d say something like that. Called to just let them know, and they hung up on me before I could even say I appreciate the service but the food wasn’t great. Do not recommend, even if you are starving.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Marinara
Ordered delivery. Online updates were not accurate. Driver seemed upset when he dropped pizza off, and our pizza looked like disheveled. I literally opened the box upon delivery and saw this...
Food: 2
Service: 2
Unusual experience for this pizza hut. I ordered a large pepperoni to be picked up in 30 minutes instead of right away. Pizza was like dry cardboard. My opinion is they made it right away and left it in the warmer for 20 minutes.
Do not order from this store. The last three times I ordered from them they messed up my order. This last time today I called to tell them and they got attitude with me when I told them it was ridiculous they weren’t gonna make it right they started calling me names.
Atmosphere: 1
Food: 1
Service: 1
Ordered chicken wings, was told that I could get 3 sauces but they had to be the same flavor or I would have to pay extra. An unusual rule.
Food: 2
Service: 2
Almost $60 for two pizzas and a few boneless wings is ridiculous
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Boneless Wings
Restaurantji Recommends
Hadn’t ordered from Pizza Hut or any big chain in a while so had no expectations but the tavern style was similar quality to some of the local places. Pleasantly surprised!
Atmosphere: 5
Food: 4
Service: 5
I don't usually review fast food places, but I'm making an exception today to post a disappointing experience at thus PH. I walked in and ordered at 6:13 and was told it would be 15 to 20 minutes. As there are only two chairs in the waiting area, I want for a walk and returned about 6:30. At 6:35 an apologetic counter person told me it was taking longer than anticipated because they were training new cooking staff. It would be another 10 to 15 minutes. Having already paid, I decided to sit it out. At 6:48 our melts appeared, but the garlic bread was still in process. Finally at 6:56 the garlic bread showed up, 43 minutes after placing my order. I realize they were busy on a Sunday evening, but all I ask is an accurate estimate of arrival of the food, preferably before I order and pay for it. Note to management: Sunday evening, traditionally busy for pizza places, may not be the best time to train and break in staff. Having said all this, the Chicken Parmesan Melts and garlic bread we ordered were very good.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Pizza Melt
I have ordered from this location for years, usually good luck with my orders. I stopped for a while because I kept getting subpar food. I gave it another chance. Ordered boneless wings. Picked it up in the drive thru, the wings were in the typical black container placed inside a tied plastic bag. Parked in the lot behind Pizza Hut to eat my wings on my lunch break. When I opened the bag, it was filled with oil and “sauce”, I think. I opened the container and it looked like a bowl of soup with chicken nuggets floating in it. Never in my life have I seen the wings served like this. They were inedible. I tried pouring some of the liquid out of the bowl and took a small bite. It was disgusting, soaked in oil and what I thought was garlic Parmesan sauce. You need to retrain your workers. I wouldn’t have served that food to an animal. I want my money back please. Took a pic of the mystery sauce after I poured most out. This was bad.
Great Customer Service. Friendly staff. Food was hot and prepared on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Chicken Alfredo was fresh ,hot and good , the marinara.with the breadsticks was amazing and the people working were polite.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadsticks, Marinara
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