Good pizza and the person who helped me at counter, I believe their name was Dillion, was outstandingly courteous and helpful. Thanks
Jon Rygiewicz
One of the best Pizza Huts. And it isn't a big location, it is just better quality than most.
Atmosphere: 5
Food: 5
Service: 5
Brian Muckian
The first time I had problems with this location was about 2 years ago when my family ordered some pizzas and they weren't even cooked. We stayed away from Pizza Hut altogether for those two years. We recently started coming back to this location and things have overall been fine. Until this trip. I arrived at the drive thru when my pizza was supposed to be ready, the person at the drive through window asked me my name and to pull around to the front and they'd bring it out to me. Fine. The person that was at the window then came out to my car and asked my name again and what my order was. This was after I had been waiting for 10 min. 10 minutes after that she was walking around the parking lot with a pizza and asked my name again and if the pizza was my order. I said no it wasn't. 15 minutes after that someone whom I assume was a manger came out and asked my name again and went back inside. He came out shortly after with my order. After 35 min I finally got my order. On the plus side the manager gave me a $20 credit for the next time I order. Though I doubt I'll ever use it.
Service: 1
Amy S.
I had a delicious pan pizza with pepperoni on it. I picked it up at the restaurant. The man who handed me my pizza was incredibly friendly. It was much appreciated after a difficult day.
Atmosphere: 4
Food: 5
Service: 5
Tyler
They don't honor online coupons. Wasted a good coupon here.
Service: 1
L Skildum
I accidentally messed up my own order, but the staff on duty were very helpful in helping me fix it and get what I wanted. Definitely plan to come back to this location
Atmosphere: 5
Food: 5
Service: 5
jerrod buckner
Food was cooked well and taste was consistent with Pizza Hut franchise. This store in particular was just absolutely awful when it came to service. I ordered a pizza that had two toppings but only half of the pizza would have both toppings and the other half would have one topping. After explaining how I wanted my pizza 3 times it still came out incorrectly. I didn’t notice till I got home and unfortunately I loved outside of their delivery zone. I was informed I would be given a credit for this mistake. When I took the opportunity to use the credit the first time I canceled the call due to the front desk lack of English. When I attempted to use the credit a 2nd time I was then told it was not visible in my account. One of the most difficult restaurants I’ve ever dealt with.
Atmosphere: 2
Food: 4
Service: 1
Jorge L. Pérez Soto
Worst customer service ever provided, I went to the drive through to pick up my pizza and the employee treated me really bad and closed the window right in my face when I was asking him a question and went away. When I asked him if he had any red pepper he responded no and left the window.
Atmosphere: 1
Food: 4
Service: 1
Brad Halverson
Called 30 minutes prior to closing and they pretended not to hear me so they didn’t have to take my order. After a third call it was the same thing.
Atmosphere: 1
Food: 2
Service: 1
Luxury Petes
This was the worst experience at any Pizza Hut I’ve ever had in my entire life. I ask for both my pizzas to be well done. I pulled up to the window and verified my pizzas would be well done. I was told to pull back around in 5 minutes to ensure my order was correct. I pulled back up 5 minutes later, get home, and my pizzas are so underdone that they are flopping over on themselves. I call to make the store aware and I am met with the RUDEST “manager”, I’ve ever encountered, Andrew. Who first tried to tell me I didn’t place an order in the first place, and then when he did find my order, told me he wasn’t doing anything for me and I can wait til Monday to talk to someone about it. ( this is Friday.) I was shocked at this response because at this point in the conversation I had not even expressed that I wanted anything… so why is he so defensive?! He told me I’d be blocked as a customer for NOW asking for a refund because of the crappy attitude and, crappy pizza. I brought the pizzas back for a refund, in which he tells me, “ I told you over the phone I wasn’t gonna do anything for you.” Then threatens to call the cops on us. You need to be embarrassed that this is the person you have running your store. Please, please, if you read this, he needs to be removed from management at the VERY LEAST. If not, from the company all together.
Dry pizza, dry wings. Feels like it's gone down hill.
Atmosphere: 2
Food: 3
Service: 3
Dr. Zu
Dry pizza, dry wings. Feels like it's gone down hill.
Atmosphere: 2
Food: 3
Service: 3
Hassan Javaid
I love Madtown Chicken N Fish food it is so good but l also love the chicken pizza ? but thier is no dine in option in pizza hut.
Atmosphere: 4
Food: 5
Service: 4
R D (Rapdactyl)
Consistently bad with breadsticks, this time they barely even had seasoning and some of it was clearly overcooked. The pan pizza I ordered was definitely made with stale crust. The fries are always weirdly good though
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Fries
Ethan Frame
Store calls me saying the driver couldn’t find address and called me and I didn’t answer. Driver never called, confirmed the number on the order and my phone call history. Driver lied but I got the accusatory tone over the phone.
Good pizza and the person who helped me at counter, I believe their name was Dillion, was outstandingly courteous and helpful. Thanks
One of the best Pizza Huts. And it isn't a big location, it is just better quality than most.
Atmosphere: 5
Food: 5
Service: 5
The first time I had problems with this location was about 2 years ago when my family ordered some pizzas and they weren't even cooked. We stayed away from Pizza Hut altogether for those two years. We recently started coming back to this location and things have overall been fine. Until this trip. I arrived at the drive thru when my pizza was supposed to be ready, the person at the drive through window asked me my name and to pull around to the front and they'd bring it out to me. Fine. The person that was at the window then came out to my car and asked my name again and what my order was. This was after I had been waiting for 10 min. 10 minutes after that she was walking around the parking lot with a pizza and asked my name again and if the pizza was my order. I said no it wasn't. 15 minutes after that someone whom I assume was a manger came out and asked my name again and went back inside. He came out shortly after with my order. After 35 min I finally got my order. On the plus side the manager gave me a $20 credit for the next time I order. Though I doubt I'll ever use it.
Service: 1
I had a delicious pan pizza with pepperoni on it. I picked it up at the restaurant. The man who handed me my pizza was incredibly friendly. It was much appreciated after a difficult day.
Atmosphere: 4
Food: 5
Service: 5
They don't honor online coupons. Wasted a good coupon here.
Service: 1
I accidentally messed up my own order, but the staff on duty were very helpful in helping me fix it and get what I wanted. Definitely plan to come back to this location
Atmosphere: 5
Food: 5
Service: 5
Food was cooked well and taste was consistent with Pizza Hut franchise. This store in particular was just absolutely awful when it came to service. I ordered a pizza that had two toppings but only half of the pizza would have both toppings and the other half would have one topping. After explaining how I wanted my pizza 3 times it still came out incorrectly. I didn’t notice till I got home and unfortunately I loved outside of their delivery zone. I was informed I would be given a credit for this mistake. When I took the opportunity to use the credit the first time I canceled the call due to the front desk lack of English. When I attempted to use the credit a 2nd time I was then told it was not visible in my account. One of the most difficult restaurants I’ve ever dealt with.
Atmosphere: 2
Food: 4
Service: 1
Worst customer service ever provided, I went to the drive through to pick up my pizza and the employee treated me really bad and closed the window right in my face when I was asking him a question and went away. When I asked him if he had any red pepper he responded no and left the window.
Atmosphere: 1
Food: 4
Service: 1
Called 30 minutes prior to closing and they pretended not to hear me so they didn’t have to take my order. After a third call it was the same thing.
Atmosphere: 1
Food: 2
Service: 1
This was the worst experience at any Pizza Hut I’ve ever had in my entire life. I ask for both my pizzas to be well done. I pulled up to the window and verified my pizzas would be well done. I was told to pull back around in 5 minutes to ensure my order was correct. I pulled back up 5 minutes later, get home, and my pizzas are so underdone that they are flopping over on themselves. I call to make the store aware and I am met with the RUDEST “manager”, I’ve ever encountered, Andrew. Who first tried to tell me I didn’t place an order in the first place, and then when he did find my order, told me he wasn’t doing anything for me and I can wait til Monday to talk to someone about it. ( this is Friday.) I was shocked at this response because at this point in the conversation I had not even expressed that I wanted anything… so why is he so defensive?! He told me I’d be blocked as a customer for NOW asking for a refund because of the crappy attitude and, crappy pizza. I brought the pizzas back for a refund, in which he tells me, “ I told you over the phone I wasn’t gonna do anything for you.” Then threatens to call the cops on us. You need to be embarrassed that this is the person you have running your store. Please, please, if you read this, he needs to be removed from management at the VERY LEAST. If not, from the company all together.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Dry pizza, dry wings. Feels like it's gone down hill.
Atmosphere: 2
Food: 3
Service: 3
Dry pizza, dry wings. Feels like it's gone down hill.
Atmosphere: 2
Food: 3
Service: 3
I love Madtown Chicken N Fish food it is so good but l also love the chicken pizza ? but thier is no dine in option in pizza hut.
Atmosphere: 4
Food: 5
Service: 4
Consistently bad with breadsticks, this time they barely even had seasoning and some of it was clearly overcooked. The pan pizza I ordered was definitely made with stale crust. The fries are always weirdly good though
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Fries
Store calls me saying the driver couldn’t find address and called me and I didn’t answer. Driver never called, confirmed the number on the order and my phone call history. Driver lied but I got the accusatory tone over the phone.
Loading...