Pizza Hut
5251 High Crossing Blvd, Madison
(608) 246-0100
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I moved to Wisconsin a year ago from Illinois and I tended to avoid Pizza Huts there due to quality and service. I've ordered from this location numerous times and the food consistently turns out good! I usually place my orders online and pick up my orders as I work in the area so I cannot speak to the delivery aspect. If you like Pizza Huts, try this one.
Atmosphere: 4
Food: 5
Service: 4
NO ONE KNOWS WHAT THE ORGINAL PAN PIZZA IS WITH THICK FLUFFY CRUST. HUSBAND ORDERED ORGINAL PAN PIZZA WITH THICK FLUFFY CRUST TEXTURE. WHAT HUSBAND REALLY GOT WAS CRUST THINNER AND TOTALLY THE OPPOSITE OF WHAT HE WANTED. HUSBAND ASKED THE EMPLOYEES IF YOU KNOW WHAT ORGINAL PAN PIZZA LIKE A DEEP DISH IS. THEY ACTED LIKE THEY HAD KNOW CLUE OF THE DEEP DISH ORGINAL PAN PIZZA IS. DISAPPOINTED AND CONFUSED. GOOGLE EVEN SAYS PIZZA HUT STILL OFFERS THIS CRUST.
Awesome place. Lots of good choices. Nice chill people.
Atmosphere: 5
Food: 5
Service: 5
delicious 😋
Atmosphere: 4
Food: 5
Service: 5
WTH???? Ordered pizza online and made it to the store before they closed… but nobody was working. Employees all left when I arrived at the empty store. I had already PAID and was expecting to pick up my order but my food was NOT there. Stole my money and wrong information online about store hours. My order shouldn’t have even gone through! Yet it did and I lost my money!! Very dishonest people, they should have called me but clearly they only care about money. When I arrived, 3 other customers were also there waiting for the food they had paid, confused why the store lied and was closed. Terrible service and nothing else open at this time leaving me hungry and angry.
Atmosphere: 1
Food: 1
Service: 1
What a joke! Worst pizza hut ever..... waited for 45 minutes. Order was wrong and missing items. Refused to refund my online order. Employees shouting and swearing at eachother and customers. Super unprofessional. At least 4 others cancelled their orders just while I was there. Where's the management? I want my money back.
Atmosphere: 1
Food: 1
Service: 1
The worst experience of my life. They told me it was ready at 8:56, and I've been waiting for my order for over 40 minutes. It's already after 9:37 pm, and I'm still waiting. Never buy from here.
Atmosphere: 1
Food: 1
Service: 1
Kind staff when we picked up our pizza
Order didn't show up then the new order gets canceled called to find out why and I get transferred to a robot that won't give me a human this is a joke and will never order from this establishment ever again
I highly recommend to not come to this location, I had a really bad experience.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Breadsticksmore were dry and needed garlic no condiments like salt pepper cheese sauce for breads ticks was cold
Atmosphere: 1
Food: 3
Service: 2
I never had such a thin ass pizza from Pizza Hut until now. My pizza looked like it was pieced together with barely any sauce, and it tastes old. Wont be going to this location again.
Food: 1
I have given this place 3 try’s and I’m done. They have the nerve to ask for a tip, but don’t a damn about the quality of food they turn out of this place. Start tipping after you have taken a look at your pizza. Cheese is a big part of a pizza. Is there a cheese shortage or something? One would think that even after they slice the pizza that the cheese would still bind the pizza. Nope, not here. In my box we’re individual slices of pizza that looked as if they were placed together. Even though I ordered extra cheese I still received a SLIGHTLY cheesed pizza and there excuse is extra cheese is only 50 cents. I guess my question is if I get 50 cents worth of extra cheese and the pizza isn’t cheesy how much cheese goes on a regular priced pizza? If you want a decent pizza from Pizza Hut take the time to go to the Pizza Hut in Sun Prairie on Windsor or if you’re on the west side visit Pizza Hut on McKee Road.
Food: 1
We ordered online for a pizza, and when I picked it up and brought it home it was the wrong one. But I went back to the store and spoke with the manager named Gullie, I believe, and he was so kind to fix the problem. He went above and beyond to talk to me and explain what happened, and he made a new pizza that my family loved!
Atmosphere: 5
Food: 5
Service: 5
The drive up window is convenient, and the buttery soft crust is always a treat!
Atmosphere: 5
Food: 5
Service: 5
Loading...