QDOBA Mexican Eats

548 State St, Madison
(608) 280-8720

Recent Reviews

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Sashah Komplin

if i could id give 0 stars. we ordered through door dash and didn’t receive half of our order or cutlery. the bag was not tampered with at all so i know this is fully on the workers. i tried calling the next morning and they said they would look at the order and see about a refund, i called again the following day for an update and they told me to just call again the next day. i called the next day (it was a monday) to no one wanting to answer the phone, since then no refund or answer of my phone calls ive made at different times of the day trying to give them the benefit of the doubt if they were busy. it’s been days. if you’re gonna order here, good luck.

Atmosphere: 1

Food: 1

Service: 1

Jenil

Pretty bad, server was pathetic

Kop Drink

The person in charge behind the counter made a snide remark after asking for a simple bill/payment related service and seemed in haste. The food tasted good for the price, but the service, staffing, and atmosphere can definitely be improved. It's not always about the food ! Service and atmosphere contributes to the overall experience as well !

Atmosphere: 1

Food: 3

Service: 1

Hannah Davis

I’m not usually one to write reviews, but the staff here wouldn’t allow us to use the restroom when we *really* needed the access — it felt like the host was being intentionally difficult. Each person in our group was a paying customer.

Service: 1

Alyssa K

0 stars if I could. Walked in to an EMPTY restaurant. Every. Single. Table. Was dirty. Figured it would be some college kids working... no... 3 full grown adults sitting on their phones. Started ordering an immediately regretted it. The food looked very old. After ordering and paying for our meal we were scared to eat the food due to the condition of the restaurant and what the prep looked like. Ended up getting another supper. Would not go here EVER again. Eat at your own risk. Seriously.

Atmosphere: 1

Food: 1

Service: 1

Vicente Huesca Rodriguez

My visit and experience at this place was horrible, the manager on duty Luis along with the 3 employees were very rude to us. I will never return to this place or I recommend it.

Atmosphere: 1

Food: 1

Service: 1

Teagan W.

I got yelled at for asking for silverware. They did not offer chips or any condiments. I was not impressed with the service and it was not worth it. Additionally, some other patrons of this facility were screaming and I was close to calling the cops. If you are a woman and want food, it is not worth it. Save your time, because you do not deserve it. There was also not a bathroom for paying customers. I will be contacting corporate for a refund.

Atmosphere: 1

Food: 1

Service: 1

Claira Shernell

Worker closed burrito before we even got to the toppings counter, and then said we couldn’t add any topping bc it was already wrapped 😭😭 then at check out put our bag of chips on the floor, we said hey could we have a bag that wasn’t on the floor and he tried to fight us???

Eric Prudent

Zero parking because it's on State Street but the service is always good and online orders are always prompt. The food quality is a hair below what I'm used to from Qdoba, but overall it's not a bad option.

Atmosphere: 4

Food: 4

Service: 5

Cole Hansen

We had a meal stolen and when we complained the workers kicked us out, absolutely no care for the customer one of the worst experiences I have had

Atmosphere: 1

Food: 1

Service: 1

Joshua Donald

I'm honestly done ordering delivery from Qdoba. They can't pay their employees a livable wage and then they outsource their delivery to door dash. Doordash pays their drivers even less which means the drivers have no idea where they are even delivering the food to. I'm done. Bye Felicia.

Atmosphere: 1

Food: 1

Service: 1

Chien Huang

I ordered a chicken bowl for today’s lunch. But no chicken in it

Atmosphere: 2

Food: 2

Service: 2

Ramirez Villalar

unprofessional, stupid workers! I came to pick up an online order for a popular delivery, the package that I was supposed to pick up is not there! Only workers give out these packages, the worker immediately said that another driver took it, you could tell from his face that he was lying, I asked him to show the program that this order was picked up, and as always they said "no", I asked to re-order, but they said "no".

Strong Man

unprofessional, stupid workers! I came to pick up an online order for a popular delivery, the package that I was supposed to pick up is not there! Only workers give out these packages, the worker immediately said that another driver took it, you could tell from his face that he was lying, I asked him to show the program that this order was picked up, and as always they said "no", I asked to re-order, but they said "no".

Majed Almansoori

I live Qdoba but this branch is bad. Some of the employees here don’t adhere to hygiene practices. Now when I see the same employees I leave without ordering.

One of them also doesn’t give me what I want! I wanted to add lettuce in my quesadilla and he refused! I have been doing that for years but he just refused for no reason and I had to argue loudly with him! Same thing happened with sauces he doesn’t want sauces to be inside rather he says these are on the side. I tried other branches in the city and they don’t do that.

I once saw also a small cockroach — I can’t fully blame them because state street is not clean enough so bugs can enter but still I think they can improve the atmosphere and make sure things are cleaner

Atmosphere: 1

Food: 3

Service: 1

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