Red Robin Gourmet Burgers and Brews

2440 E Springs Dr, Madison
(608) 301-0435

Recent Reviews

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James Landsverk

Great burgers and steak fries.
Excellent service by Hope.
Definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Marcia Sigler

Delicious food served quickly and hot refills

Vegetarian options: Delicious options

Wheelchair accessibility: My wife is wheelchair bound and easy in and out

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Impossible Burger, Royal Red Robin Burger, Onion Rings

Rachel Suh

Great service at this location! Nice atmosphere and yummy bottomless fries. Steak fries feel more palatable than bar fries and the seasoning is so good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Red Robin Gourmet Cheeseburger

Roger Miller

Great burgers. Eat at Red Robins whenever there is one in town

Atmosphere: 5

Food: 5

Service: 5

Hector Caldera

Delicious !!!!!

Atmosphere: 4

Food: 5

Service: 5

Alyssa Brown

I usually love red Robin. It’s my go to place the service and the food is always fantastic. Unfortunately, this experience was not. I thought it would be busier due to it being a holiday as well but it wasn’t thankfully at the time we got there at least but even without being super packed the service was the worst experience yet. When we first entered, we were behind a family that we walked in behind and both of us sat there awkwardly waiting for what seemed like 15 minutes. I didn’t actually check but the host just sat around not doing anything…. Thankfully, another worker came over and helped sit us. After we were seated finally, I ordered the bottomless beverage and I’ve done this a million times. Then I proceeded to order another bottomless beverage but my server said this particular drink wasn’t a part of the promoted beverages but on the menu it said it was one, even in the same section and no where did it say it wasn’t apart of it not to mention a few weeks ago I ordered the same drinks with no issue. But this waitress was rude and disrespectful in telling me not even just trying to be helpful. I felt really judged the whole night and I have bad social anxiety and I’m postpartum and she made it harder than it already is. Also my significant other got A root beer float the first one was perfect just fine and then the second one literally was one small piece of ice cream not like layered nor about a fourth away full like the first one. It literally wasn’t even a 10th of the way for like one small scoop or it kind of looks like it came out of a swirl machine so not even like it would feel the bottom of the ice cream cone. It was depressing to look at it. And definitely just made a root beer not a root beer float. The entire experience felt very rushed. When were finishing our meal we wanted to stay and enjoy a conversation and night without the kids. But the waitress took the tablet/kiosk off our table and asked for my phone number (more like demanded) to see if I had rewards and then proceeded to put it in, tell me what rewards I had made the bill pop up and put in directly in front of my face, and that has never happened to me. No one’s ever asked me to give my personal information and then type it in on a self pay kiosk then rudely put the bill in front of my face while I’m trying to have a nice conversation. I just felt like she wanted us to pay it and leave and I didn’t appreciate having to give my personal details even if it was just my phone number. Not to mention the fact that I’ve been going since 2017 and no other server has ever done that the whole point of the kiosk is to self-pay not to have assistance and just do it by yourself so you can get up and leave whenever you feel ready… maybe this is not a big deal to some but to me it was everything especially when I’ve been looking forward to this night (also my 7 year anniversary) since I had my daughter and have been building up the courage to face my anxiety head on and go to a restaurant on a super busy night.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Pretzel Bites

JJ The Orchadweeb

Excellent service. I went with my father after a long evening of home repair and we both ordered the banzai burger with freckle lemonade. Burger was made to order, service was excellent, and memories were made.

Atmosphere: 5

Food: 5

Service: 5

nana guif

Endless fries! Food is always amazing a

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pretzel Bites, Cheesy Mozzarella Twists

Frederick Burdick (Rick)

The food was great except for my side salad that shared the plate with my burger was warm. Are waitress was very nice but unfortunately her manager kept yelling at her causing us to receive poor service. The manager kept trying to bring us food from other tables. The house keeping was also poor. I really like this place and hope things are better next time we decide to go. We drive over 30 miles to get to this restaurant.

Atmosphere: 1

Food: 5

Service: 5

Dennis Pohle

We had the smaller sandwiches with unlimited salad. There are other unlimited options such as fries. Other options have up charges such as sweet potato fries. Nice having several selections. Had the fried pickle appetizer which was excellent. Service, food, and value were great.

Atmosphere: 5

Food: 5

Service: 5

Collin Metzger

The food was good, and our server was nice. Although the server didn't check in a whole as much as I would have liked, I think they were a little short staffed. The food was still good, and definitely worth skipping the Texas Roadhouse line.

Atmosphere: 4

Food: 5

Service: 4

Greg Anderson

Very good food, and the service at the bar was good. Nothing bad to say really. The prices were about average.

Atmosphere: 4

Food: 4

Service: 4

Tracy Sundell

Good food. Great service!

Atmosphere: 4

Food: 5

Service: 5

Flor De Klein

Love the burgers and fries here! Especially the bunless which are less filling that the beaded burgers! Still delicious with some jalapeños!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Bites, Wings

Gary Wells

This was our first time ever to Red Robin. Decor and atmosphere was good, service was also very good. The food itself took forever to come out and everything was very cold. Ordered a margarita and pretty much got a glass of water, probably the worst one I've ever had in my life. I assume it was watered down premix. Overall for the amount you pay, how long it took, and how cold the food was, I wouldn't recommend it

Atmosphere: 4

Food: 1

Service: 4

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Red Robin Gourmet Burgers and Brews

2440 E Springs Dr, Madison, WI 53704
(608) 301-0435