Saigon Noodles Authentic Vietnamese Cuisine

Soooo good!! The pho and bun bo hue tasted purely authentic!!! Soooooo much better in quality, freshness, price, and service then Ha Long Bay. Ha Long Bay is EXTREMELY overrated and I would personally give it a 1 out of 5, this place is TRULY a 5/5!!!!!! So worth it.

Best place for pho in the city, hands down. Kind of expensive but you get what you pay for.

delicious and fresh food. one of my very favorites! the papaya salad is fabulous!!

Bad service. At least they should train their staff to be nice.

Very slow service

If I could give zero stars, I would. This was hands down the worst dining experience I’ve had in over 30 years.

I’ve dined in and ordered takeout from countless restaurants, and I’ve never encountered anything like what happened today.

I came in and asked the cashier if I could place a takeout order. After looking at the menu, I decided on the chicken noodle soup. The cashier told me it would take about 10 minutes, and that was it—no further instructions.

We sat down at a booth to wait. After a while (not sure exactly how long), I noticed other customers who had ordered before and after me picking up food from a round table. I assumed that’s where I should get my order too.

I approached the table and noticed one bag sitting there. The bag was already open, so I leaned in to check if it might be mine. At that point, a staff member wearing black glasses abruptly told me not to touch the food. I was taken aback because I hadn’t touched anything—I was simply checking the label.

What shocked me most was the accusatory and aggressive tone. Instead of calmly clarifying the process or apologizing for the misunderstanding, the staff member escalated the situation and told me not to scream, even though I hadn’t raised my voice. It felt incredibly disrespectful and uncalled for.

The whole encounter left us upset and unwelcome. This is not how customers should be treated, especially when there’s a clear lack of communication from staff.

Needless to say, I will not be returning—and I cannot recommend supporting a local business that treats its customers this way.

I want to like this place more, but there's always something that's an issue.

The atmosphere is really great, because it's also really busy at peak times, which I like. The problem is that service can really drag if they get too busy, and I mean big time.

The food is made well, even outstanding sometimes. The thing that makes it not so great is that the prices are sort of high for the fare, while the main entrees like the Pho really skimp on the protein. Makes you feel scammed out what could have been a satisfying meal.

we trio siblings got a special, chicken and beef bahn mi. worth $7. go to viet town in easy side or viet hoa in monona. dont recommend

When I was young, I lived a year in Madison and used to visit Saigon Noodles. I always ordered mango smoothie with meal. The smoothie was my favorite!? I miss that taste

Atmosphere: 5

Food: 5

Service: 5

Very tasty crispy egg spring roll and wonton soup. And boba milk tea is the best!!

Atmosphere: 5

Food: 5

Service: 5

Coming from a vietnamese person who is hungover and needed a bowl of pho:

Broth: 9/10 - The most important part! A clean, clear broth which should be the goal whereas many other restaurants will make it with meat residue and oil which is a no from me. A bit of condiments of your choice and a lime will bring out the flavors even more if you find the flavor a bit lacking.

Portion 0 - The rau was disappointing with 3 basil leaves and a bit of bean sprout. A good vietnamese restaurant should have a large portion of herbs for your pho or bun! However, we are in Madison so it could be the reason why the rau was that little. I ordered a large pho tai which had 7 slices of beef which I felt satisfied overall, but much lower than what I would have wanted. For a normal size adult; I would recommend an appetizer along with your entry.

Overall, compared to other vietnamese restaurants near here, I say this one taste a bit better than the rest.

The pho was ok the meat felt overcooked but the Vietnamese coffee sucked it tasted like a second filtered watered down coffee which was 6.50$ and it was smaller than a tall from Starbucks. Their "fresh" coconut is definitely canned coconut.

Atmosphere: 2

Food: 2

Service: 3

This restaurant lies about prices and will change your tip amount. After checking my credit card charges later, I noticed they overcharged me by over $10! When I called to correct the issue, they were very confrontational and refused to try to help unless I came back into the restaurant with a paper receipt, which they conveniently never printed a copy of for me.

Atmosphere: 1

Food: 1

Service: 1

Food was delicious. One star less for food due to pho portion for regular was pretty small. If you’re a pho lover go ahead and get the large for a good portion. I felt that the regular was kid portion. Chill oil was pretty good and spicy just how I like it.

Parking: Free parking lot and lots of parking available

Kid-friendliness: Family friendly atmosphere for all

Wheelchair accessibility: No stairs , easy for wheelchair users.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Vietnamese Steamed Pork Roll with Rice Crepe, Avocado Smoothie, Roast Duck, Vietnamese Noodles with Egg Roll, Shrimp Spring Rolls

Food was okay. The pho was good but their regular size looks like a small, their large looks like a regular size. Mind you the regular and large is only a dollar difference. Also I ordered the pho with flank, steak and tendon. There was two very small tendon, only one small flank and the rest was steak. What’s the point of having selections when u don’t even get to eat the meats that u chose?. Spring roll sauce had too much peanut and doesn’t have a good balance of hoisin. Peanut was the only thing I could taste. Ban mi sandwich was mid. Their pickled carrots and daikon were sour, when it should have a hint of sweetness. Service was the worse. Took almost thirty minutes until we got our order taken. Others that came behind us got their orders taken and their food first. We also asked for a small bowl so we can share the pho and the server brought out a small sauce bowl. Silly how u would think to use common sense. Our water was never refilled either and it was empty. The only time the server stopped by was to take the order and drop off the food. Anything else, we had to go to the front counter. Disappointing.

Atmosphere: 1

Food: 2

Service: 1