Sarku Japan

Worst customer service. I ordered chicken teriyaki before leaving the mall. Got home to eat it and the chicken was not done, pink and goeey. So I decided to try to cook it some more before driving all the way back to the mall. Well, that didn’t help at all. So I drove all the way back to the mall, explained what happened and I can not believe the attitude and continuous push back I recieved on how I ordered it an hour ago and it looked fine. The looks they gave me. They way she slammed and pushed my food down the line and rushed me to get it (with a customer in front of me) The only reason I’m didn’t push back is because I knew that’s what they expected and wanted. I smiled, got my food and immediately ran to make this review!

Love the North Riverside location they’re always delicious and the customer service is friendly and welcoming to say the least.

Super yummy. Attentive staff. Friendly service. Cheap and very delicious. Will be back!

Waited a while to get our food which we didn’t mind BUT when our number was called I stepped up to get my order and the worker packaging and handing out the food looked me up and down and asked me for my receipt as if I was trying to steal the food that I’d JUST PURCHASED. Mind you I had the cup with the logo FROM HIS RESTAURANT IN MY HAND!!! I stood there and he NEVER asked the following 3 Hispanic customers for their receipt prior to handing them their food. Disrespectful to say the least and I made sure to let him know that I saw and felt the disrespect.

I have been going to the one in Pensacola Florida since I was a child and have always had a great experience. Delicious food, so consistent every time.

Deals are only available by ordering online or through the app, which never works when there is a deal. Very convenient timing 🤬

Japanese food made from scratch very economic and convenient 🍲🍜🥢

Very fast... It's the food court what do you expect l o l

I came in around 3pm. Only to find it close, with some random dudes. The daily workers weren't there. Bummer my favorite place gone to hell.

Been going for awhile 2 a month for lunch. Better be mexican... chef gave 3 portion to mexican family where I barley got my double meat... I spoke up to clarify my portion and hers. They did nothing... might be the last time I go to this area location.

Great service and food.

I had the beef and my wife had the chicken. The flavors were good that included the meat, rice, and a lettuce combination. The portions were also very large and neither of use could finish it all.

Overall it was a good and filling lunch.

Great food

Good fresh food.

Atmosphere: 4

Food: 5

Service: 5

Excellent!!

Atmosphere: 5

Food: 5

Service: 5