Starbucks
2157 Rimrock Rd, Madison
(608) 200-6064
Recent Reviews
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Slow!
Drive thru took more than 15 minutes.
Ordered ahead and ate inside. Sunny room comfortable furniture with adequate space to get some work done.
Atmosphere: 5
Food: 5
Service: 5
there was a long line and it didnt take super long which was nice. However it would be nice if they would stop being so stingy and just give me light ice when i ask for it because what i got what not light ice.
I waited 40 minutes in the drive thru for 1 drink. It took me 20 minutes to even order. When I went to pay, they never apologized for the wait. Would recommend stopping at a different Starbucks for sure!
Service: 1
I was worried about stopping when I saw the 3.6 star rating and I should have listened to my gut. Store was understaffed and dirty. Mobile orders were made a priority while we stood there for 15min. PoorJustin was getting shade from his co-worker which is very unprofessional.
Atmosphere: 2
Food: 4
Service: 2
Extremely slow, regularly out of coffee.
I used to come to this Starbucks every morning before work and it was decent. The wait would be a little long, but not abnormal. Recently, I’ve had to wait in the drive home line for 20 minutes which is insane. I’ve currently been waiting for 5 minutes with no movement as I’m typing this now. They need to get it together immediately, people have jobs and things they need to get to on time. No one should have to wait at Starbucks for almost half an hour.
Service: 1
This is the Slowest Starbucks ever! Don’t go inside - it’s even slower!!
Service: 2
It’s a large Starbucks. Fast service. Nice outdoor seating.
Atmosphere: 5
Food: 5
Service: 5
Pros: Staff is very friendly. Food and drink quality is accurate to order and tastes good. Inside café always seems clean.
Cons: Very inconsistent or slow service. I order 20 mins ahead of time on my way to work sometimes and my order will still not be completed by the time I arrive, or my food and drink items for the same order come out at completely different times. There have been multiple times I've had to ask the status of a mobile order after waiting 15+ mins before, and while my food had been sitting for serveral minutes already, my drink hadn't even been started yet.
Everything still tastes good thankfully, but the inconsistency of items being ready at different times or the overall wait times are just very frustrating.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
I come here a lot and it is SO SLOW. Literally waited in drive through with two people in front of us for 20 min. What in the world???
Atmosphere: 1
Food: 5
Service: 1
I am 4* for food and 5 because I feel the taste of my favorite lemonade is not same every time, otherwise I love food which is served packed
Atmosphere: 5
Food: 4
Service: 5
Was able to place a mobile order at 4:30am and the store isn't open.
Atmosphere: 1
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Great coffee as always and friendly staff
Food: 3
Service: 5
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