Starbucks
1605 Greenway Cross, Fitchburg
(608) 454-4002
Recent Reviews
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Very good customer service
The coffee was the perfect temperature - no scalding but very bone warming.
This has the worst parking lot. Absolutely no parking and drive through is super slow.
I went drive thru only. Service was solid. Food was standard Starbucks, pretty good.
Terrible service, untrained employees. Go to another location
This is the messiest Starbucks I’ve ever seen. No pride at all in the workplace and the staff was generally rude and acted like they couldn’t be bothered to deal with customers. They appeared to be adequately staffed at the time I was in the store. Kind of surprising for the location.
Atmosphere: 2
Food: 3
Service: 2
Workers are super mean, this store takes forever to make drinks and the door to the inside is always locked. Would not recommend to anyone.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service. Never makes drinks correctly. Like there to standard basic drinks. Nothing crazy. Like a plain vanilla latte will taste insanely bitter or be purposefully made with decaf etc. Everyone always has an attitude and they prioritize drive through orders ahead of mobile orders so even if you did a mobile order they still might not start making it until 30 mins later. Absolute horrible location. Always go to the older newly renovated one off Mckee in Fitchburg!
Atmosphere: 1
Food: 1
Service: 1
Busy, but worth the wait.
Atmosphere: 4
Food: 5
Service: 4
ordered a carmeal macchiato with 4 shots & it came back with maybe a shot or 2 & the rest milk. Tasted like water & milk. Very unhappy.
Food: 1
Restaurantji Recommends
they were very busy but service was fast and super efficient
Atmosphere: 5
Service: 5
Slowest Starbucks ever. We were only the fourth car in line and waited forever!ill
Atmosphere: 4
Food: 4
Service: 2
Why are you closing before noon all week?
Went in at noon, handwritten sign on door indicating they were closing at 1PM due to lack of staffing. We were hungry, there was no food in the case, and not one of the theee employees on duty even raised their eyes to see who had just come in. Truly awful experience, by any measure.
Atmosphere: 1
Food: 1
Service: 1
This location had apparently closed at 1:30 today, but the only indication of them being closed in the drive through lane was at the window.
Service: 1
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