Starbucks
1 E Main St, Madison
(608) 250-5020
Recent Reviews
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Been closed for weeks duets them tolerating their entitlement crazed baristas. Seriously, fire them and hire people who want to work!!! They are out there picketing in the cold and I'm at Colectivo down the street.
Ordered a venti and got a grande in a venti cup. Wouldn’t matter if this wasn’t the third time this Starbucks location did this.
Food: 2
Service: 1
This place can never seem to get my order right. They simply can’t follow instructions.
Food: 5
Lights are a little dark in there, but other than that, everything’s fine staff super friendly.
Atmosphere: 4
Food: 5
Service: 5
I stopped by on a Sunday morning when no one was in line. I waited at the counter 2 minutes before one of the 4 staff members acknowledged I was there. I ordered a black coffee and 5 minutes later nothing had come out. I assumed they were catching up on mobile orders and brewing a new pot, but eventually it became clear my order had been forgotten. When I asked about the black coffee, they said I should have let them know as a black coffee should be almost immediate... it was a curious customer service play to imply my wait was my fault. When they gave me my coffee, the cardboard sleeve was soggy and falling apart.
The team member who finally filled my order apologized for the delay, the coffee tastes like coffee, and the interior of the shop was clean. So not all bad.
Atmosphere: 3
Food: 3
Service: 2
Katie and Esleidy were so kind and helpful! They both deserve raises for helping me when my app was out of wack! Will definitely come back
Atmosphere: 5
Food: 5
Service: 5
Quick, friendly service - even during rushes during events.
Atmosphere: 5
Food: 5
Service: 5
Consistently great experience at Starbucks. Short term parking available in front of the store.
Atmosphere: 5
Food: 5
Service: 5
This location sends its employees home without pay if they're wearing more than one visible piercing that can't be removed.
One person working here on a Saturday.
Restaurantji Recommends
Fast friendly service. They even remember my order.
Atmosphere: 5
Food: 5
Service: 5
Nothing against unemployed people, but this location and the State St location both enable homeless people to loiter for hours with all of their belongings while they don’t actually occupy themselves. The patrons often don’t keep to themselves either, or are disruptive.
Atmosphere: 1
Food: 3
Service: 3
Coffee was okay but this place is a homeless shelter...
Atmosphere: 1
Food: 3
Service: 3
Great service, good drinks… however, it felt like I was in a homeless shelter.
Atmosphere: 1
Food: 5
Service: 5
Friendly staff when I confessed I am dumb about the sizes. Latte a d banana bread were excellent. Great place.
Wheelchair accessibility: No stairs double set of doors, nit sure if there's the autoto door opener.
Atmosphere: 5
Food: 5
Service: 5
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