Starbucks
3515 University Ave, Madison
(608) 238-3467
Recent Reviews
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I would give 5 stars other than the fact that it took 17 minutes to get a grande latte.
Atmosphere: 5
Food: 5
Service: 5
Staff at this location is extremely nice. I was able to get in and out quickly. Had trouble with the mobile app (User error) and the Manager took time and showed me!! Amazing service!! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
To be fair to the staff, this location usually seems understaffed. This is a pretty busy location and they need more than a couple of people on staff to keep things moving quickly. The drive through line can be long. It can take well over 10 minutes to get your order, especially if you go inside. They may prioritize the drive through orders, which makes sense but still is no fun. They really struggle to make drinks with cold foam too, like the pumpkin cold foam drink. The foam is barely there and usually melts into the drink within minutes. This location is frustrating enough that I'll go elsewhere.
Atmosphere: 5
Food: 5
Service: 3
It's just not that cool anymore
Atmosphere: 3
Food: 3
Service: 3
Fantastic Starbucks location with extremely friendly staff who consistently craft quality drinks.
This is one of the cleanest and most spacious Starbucks Cafes I've been to; it's very modern and has a great atmosphere.
There is free lot parking at the cafe.
Atmosphere: 5
Food: 5
Service: 5
Only provide service to drive through yet they have a massive in store
Emma was very rude and does not have good customer service skills at all
Got my order wrong, Couldn’t hear the employee well. Super bad customer service.
Atmosphere: 1
Food: 1
Service: 1
The maganger is so so rude like to a whole different level. They litterally barley put any cold foam and when I asked some on the side, she told me that they are not allowed to do that even though I have had it happen at multiple stores
Atmosphere: 1
Food: 1
Service: 1
❤️
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Worst service from one of the employees.
Food: 3
Service: 1
They're always so nice and warming, the drinks they make are always so beautiful ❤️
Atmosphere: 5
Food: 5
Service: 5
Service is good, but not as friendly if you don't tip at the drive thru.
Atmosphere: 4
Food: 5
Service: 4
The food was good.
Atmosphere: 5
Food: 5
Service: 5
The new manager of this location has turned this place around! Great customer service! My mobile order is always ready which was not the case a few months ago. Sometimes it would take 20+ minutes for just a tall coffee. Staff seems happier too. Case is well stocked.(it use to sit empty) Thank you all for doing such a great job!! You all work so hard and I appreciate that.
Atmosphere: 5
Food: 5
Service: 5
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