was waiting to be attended to at the counter and watched a roach crawl across where they make the subs.
Atmosphere: 1
Food: 1
Service: 1
Reesa Karamanski
Me and my family came in ten minutes before close (SORRY QUEENS!!!) and the employees were so efficient and friendly anyway. I know from experience how hard it is sometimes to not be grumpy when customers come in and order stuff right before close, so I was SO grateful and impressed that the employees were so nice to us!!!
Atmosphere: 5
Food: 5
Service: 5
Tyler Franklin
I ordered through the subway website at 8am for pickup. It said it was open and that the food would be ready at 8:20. Showed up at 8:20 and the window says open at 9 and they are clearly not open (double checked the subway website and it says open). Came back at 9 and waited until 9:05 and they never opened. Never got my food and went to another store. Do not trust the subway website.
Joshua Loret
Says it opens at 8am came at 850am and door was locked tried to talk to a employee and got ignored tried and called and the preson wouldn't pick up the phone.
Atmosphere: 1
Food: 1
Service: 1
Luisa Loving
GM& staff are super nice & good subs!
Atmosphere: 5
Food: 5
Service: 5
Nolan Daniels
Only serves cold sandwiches 30 minutes before closing
Atmosphere: 1
Food: 1
Service: 1
Pontus Bratt
They are awesome. Only Subway I will go to.
Atmosphere: 5
Food: 5
Service: 5
Matthew Whatley
It's 9 and they are still closed
Atmosphere: 1
Food: 1
Service: 1
Standice “Claire” Jiles
The man that was at the counter was very kind, knowledgeable, respectful, and listened well to the orders placed. I placed 5 different orders and didn’t have to repeat one thing. I wish I could remember his name (respectfully: he’s short, black hair, Hispanic, average build) keep up the great work, sir!
I have ordred a sandwish of Tuna before and i did it on delivery but that made it on pick up and they did it to me again . I don't know why
Service: 1
Blake Weeden
The quality of Subway's veggies has definitely gone down. The last two times I visited the pickles were a weird color and the lettuce was brown.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Veggie Delite
Gretchen Adrian
I stopped in on 8/3 and needed six foot-long subs made. The two people working did a fantastic job with my order, making everything "just right". When I got home later (I live out-of-town from there), I noticed they only charged me for five subs. When I called today to ask to pay for the sixth, the employee told me not to worry about it, as it was their mistake. It was refreshing to be served by two teenagers who provided such great service at the store, and to be treated so well on the phone today.
Atmosphere: 4
Food: 4
Service: 5
Simeon Kulp
Very professional and friendly. When I ordered my sandwich I felt like I was at home. The manager and his family really make this location a wonderful experience. 10/10 recommend lovely clean environment and lovely people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mexicali
Dominic Turpin
This is the best Subway I have found in Madison. Bread is fresh every time. Store is always clean. Owner and family are very friendly. I strongly encourage you to visit this location.
Bad customer service
Atmosphere: 5
Food: 5
Service: 2
was waiting to be attended to at the counter and watched a roach crawl across where they make the subs.
Atmosphere: 1
Food: 1
Service: 1
Me and my family came in ten minutes before close (SORRY QUEENS!!!) and the employees were so efficient and friendly anyway. I know from experience how hard it is sometimes to not be grumpy when customers come in and order stuff right before close, so I was SO grateful and impressed that the employees were so nice to us!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered through the subway website at 8am for pickup. It said it was open and that the food would be ready at 8:20. Showed up at 8:20 and the window says open at 9 and they are clearly not open (double checked the subway website and it says open). Came back at 9 and waited until 9:05 and they never opened. Never got my food and went to another store. Do not trust the subway website.
Says it opens at 8am came at 850am and door was locked tried to talk to a employee and got ignored tried and called and the preson wouldn't pick up the phone.
Atmosphere: 1
Food: 1
Service: 1
GM& staff are super nice & good subs!
Atmosphere: 5
Food: 5
Service: 5
Only serves cold sandwiches 30 minutes before closing
Atmosphere: 1
Food: 1
Service: 1
They are awesome. Only Subway I will go to.
Atmosphere: 5
Food: 5
Service: 5
It's 9 and they are still closed
Atmosphere: 1
Food: 1
Service: 1
The man that was at the counter was very kind, knowledgeable, respectful, and listened well to the orders placed. I placed 5 different orders and didn’t have to repeat one thing. I wish I could remember his name (respectfully: he’s short, black hair, Hispanic, average build) keep up the great work, sir!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have ordred a sandwish of Tuna before and i did it on delivery but that made it on pick up and they did it to me again . I don't know why
Service: 1
The quality of Subway's veggies has definitely gone down. The last two times I visited the pickles were a weird color and the lettuce was brown.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Veggie Delite
I stopped in on 8/3 and needed six foot-long subs made. The two people working did a fantastic job with my order, making everything "just right". When I got home later (I live out-of-town from there), I noticed they only charged me for five subs. When I called today to ask to pay for the sixth, the employee told me not to worry about it, as it was their mistake.
It was refreshing to be served by two teenagers who provided such great service at the store, and to be treated so well on the phone today.
Atmosphere: 4
Food: 4
Service: 5
Very professional and friendly. When I ordered my sandwich I felt like I was at home. The manager and his family really make this location a wonderful experience. 10/10 recommend lovely clean environment and lovely people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mexicali
This is the best Subway I have found in Madison. Bread is fresh every time. Store is always clean. Owner and family are very friendly. I strongly encourage you to visit this location.
Atmosphere: 5
Food: 5
Service: 5
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