Subway
951 S Park St, Madison
(608) 251-6553
Recent Reviews
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Older guy who works there has some serious anger issues. The lady at the counter was taking our order and Mr. Scrooge over here is ease dropping and got aggressive for no reason. We asked if our sub could be toasted with onions and when the lady making my sub didn’t hear, we just shrug it off and didn’t even say anything else. The ease dropping old geezer started to get aggressive when there was no problem saying “we make it how we want to.” Mind you, he wasn’t even behind the counter making a sub. I feel extremely sorry for the lady who has to deal with that type of behavior.
Atmosphere: 1
Food: 2
Service: 1
Very Rude old guy works here ! Asking what he said will make him mad
Food is great, but don't go on Sunday. The guy at the counter will shout at you for the slightest reason, including mishearing him or speaking out of turn, apparently. Go on weekdays when the staff are good.
The staff here were extremely rude and unprofessional. They started swearing at me just because I told them I don’t eat meat and they made a mistake with my order. Instead of fixing it, they got even more disrespectful and started cursing. Their behavior felt discriminatory, and the overall experience was unacceptable. If this place continues to be run this way, it’s hard to imagine it staying open for long.
Atmosphere: 1
Food: 2
Service: 1
Helpful and attentive employees but cockroaches on the counter when I was waiting to pay for my sandwich
Atmosphere: 1
Food: 1
Service: 5
Best place to visit if you want to receive insults, hate, abuse and threats by employees just because they are too lazy to call you clearly and loud enough so you can hear your name for an online order, when you haven't violate any rules or laws and was acting nicely and peacefully, instead they will went off on you, call you in many bad names and even threatening you they they will assault and hit you if you ever showed up to there again, I'm talking about one particular tall African-american employee who mostly works afternoon shifts, who can't even follow a proper dresscode, I'm not planning to abandon visit the place just because of one employee, and if he ever touch me, threat me, destroying my food - police will be involved.
Atmosphere: 1
Food: 1
Service: 1
The restaurant is very clean, the staff are pleasant, and the food is made well.
Best Subway in town.
Atmosphere: 4
Food: 4
Service: 5
Excellent service food prepared exactly the way I wanted it Great job to the whole staff
Atmosphere: 5
Food: 5
Service: 5
Melissa at the park street location is awesome! Very patient, I brought my daughter in to get a sub and she was very patient and interacted very well! Fast and friendly she was! She deserves 20 stars customer service was the best I have since I have visited the store! We will be back! Thank you Melissa!
Atmosphere: 5
Food: 5
Service: 5
super bad experience I tried to ask for an order and the dark-haired man who works there came out with disgust and didn't want to give me the order, super bad service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Mayo looked damn their green in the bottle when they sprayed it on my sandwich when I got the sandwich out to my car and looked at it the olives were blatantly old and were straight mushy mayo had a kinda gross aroma I’ve never been to a subway this disgusting
Atmosphere: 1
Food: 1
Service: 1
Bread was stale and cookies were undercooked
The staff was EXCELLENT!
Atmosphere: 3
Food: 5
Service: 5
It’s subway for heaven’s sake - the food is not worth all the attitude that the employees give you. Placed an online order and the website crashed, card was charged, tried calling several times to no answer. Drove there instead, went inside to see if they had my order. An older, short latina lady gave me an attitude while I was trying to ask if they perhaps got it on their end. They were annoyed that I kept trying to call (there were absolutely zero customers in the store) and she said that they can’t give me anything if I don’t have the confirmation screen from subway. Tried to stay calm although a bit frustrated, but she put me over the top. Owner luckily walked in and was able to find my order through his email, and he gave me the order that was sitting just behind her on the counter the entire time. She could have just asked what my order was — honestly just looking at past reviews, it seems like she does not belong in any sort of customer service job. Her attitude ruined my appetite.
Atmosphere: 1
Food: 1
Service: 1
Employees were standoffish and rude for absolutely no reason. And we were very friendly. The whole transactionade me uncomfortable. Will not return.
Atmosphere: 1
Food: 5
Service: 1
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