Subway

951 S Park St, Madison
(608) 251-6553

Recent Reviews

Fran Le

I came into this establishment on Monday April 1st during lunch time. There were two Latina women at the counter. One was preparing sandwiches the other was not. The one who was not had a horrible attitude. I was not acknowledged and then asked what I was there for? I stated for a sandwich! I told her what kind and to give me a second as I was attempting to make a sandwich I saw virally on Tiktok and wanted to ensure I was getting all the right items. No one was in line she kept rushing me. I told her give me a second. She huffed and puffed, and rolled her eyes. Due to her attitude I refused service, and went to another location and was treated appropriate. Heavyset short Latina woman in her mid 40-50's id say. I will not return. Will be reaching out to corporate as well.

Atmosphere: 1

Service: 1

Joe Munns

Grab and go. I don't understand why they have to skimp on the CHEAPEST item. SALAD!

Atmosphere: 2

Food: 2

Service: 2

Tejaswini Rane

Their service is excellent. I ordered two footlong subways on the app and someone by mistake messed up my order by switching the breads and when called and raised a complain about it, they were kind enough to quickly place a new order and get it delivered within 10 mins. And let me keep the existing subs! Thank you team!

Food: 4

Service: 5

Jelly

Best subway in town when the manager lady is

Atmosphere: 5

Food: 5

Service: 5

Liz Van Ness

Soup and sandwich is great any day.Surprised by their awesome broccoli and cheese soup and a wrap with it.Reasonable price before

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, White Chocolate Macadamia Cookie, Oven Roasted Turkey, The Great Garlic 6 Inch Regular Sub

Amanda

This location is very hit and miss. Which is why we don't go to this one anymore. I'm curious to know if the owner of this location knows how it's being run. My poor husband went in to get subs and asked for the spicy Italian and whatever it comes with. We get home and all that's in there is a few slices of meat... It's also unprofessional to tell a customer multiple times, "That's going to cost extra".. Not to mention, it appears there are people that are not employees, hanging around the restaurant. ??

Atmosphere: 1

Food: 1

Service: 1

Justin Marthaler

The person working the counter late that night was nice. She offered a suggestion on making my sub of choice that turned out to be very tasty and then she even provided me with a discount coupon without me asking.

Atmosphere: 4

Food: 5

Service: 5

Thomas Henter

They brought me in on a coupon and then they refuse to accept it claiming that it was one that that store did not accept and that it was posted on the door but it was not and the door and I told him I had a coupon before I ordered my food

Atmosphere: 1

Food: 5

Service: 1

Avery B.

Awesome workers and was so friendly when ordering. Never seen this great of customer service from a subway before!

Julie Haehnlein

Had to come back and see the awesome ladies here. Always a smile to give and the best customer service.

Randolph Pearson

Came in 4/25/23. Called around 9 to confirm they were open until 10pm. Person on phone confirmed they were. Arrived 9:39pm. Two staff, the girl walks in the back right away and the guy stares for a moment or two “you the one who called?” He asks. Then says “I was just about to close it up cause no one was coming in tonight” followed by the most silent and passive aggressive two sandwiches I ever ordered. Then on my way out more people were coming in to order. Don’t worry, there are plenty of other places to get food nearby I won’t bother you again park street subway!

Gary Tallard

I've been stopping in here for many years the employees have been respectful to me and the food has been good .I used to work at a Subway for 3 years back in the nineties I'm very picky.Thank you

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Meatball Marinara, Rotisserie-Style Chicken, Vegi Sub with Chips, Oatmeal Raisin Cookie, Roast Beef

Cami Torres

We stopped in for a late dinner. We had the best customer service we’ve ever had. Myself and my partner were both super impressed and while walking out the door looked at each other and said that’s the best service we’ve ever gotten at any subway! I had to turn around and ask their name so I could write this. Ya-ya needs a raise ;) incredible service. Instead of giving me frozen cucumbers went and retrieved knew ones without me even asking. Recommended a few different things with out subs and super friendly! Def went above and beyond!

Booker Johnson

The staff was rude, did not give me what I ordered. I called back to let them know about the mistake and the call take her argue with me about my order. I asked to speak to a manager. She told me she was the manager I am not happy with my service at the subway. She needs to be fired!

INSANE GREEK

In and out good people good food. Fast service

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