Food is great but there was chicken in my bowl that I almost ate and spat out(I'm vegan). The staff was nice about it, but they couldn't get me a discount or anything.
Stacey List
I'm writing a review about this company..I was hired to work at the Shelby township location .I'm much older then all of the employees I feel because of my age I had a target on my back .please don't support this company by buying their food. They don't support people over the age of 50 to work for them .and they hire employees that are all best friends that is a disvantage for new employees coming in the company to work .I had told the manager at the Shelby township store I didn't really think mean girls and men didn't exist anymore but they are mean girls
google reviewer
I used to absolutely love Sweetgreen when it first opened—fresh, vibrant salads, great vibes, and everything felt clean and high-quality. Unfortunately, that’s no longer the case. Lately, the food just doesn’t taste the same, and the experience feels… off. I always end up paying a different amount every time I go, which is frustrating and makes it hard to trust the ordering process. The last straw for me was last year when I had to stop going entirely. I was eating when a centipede nearly ran across my foot mid-meal—completely grossed me out, and I couldn’t shake it. After that, it was impossible to enjoy coming back, no matter how good the food used to be. It’s really sad because I wanted to keep loving this place, but with inconsistent food, unpredictable pricing, and major cleanliness issues, it just doesn’t feel worth it anymore.- from a man named Erik who used to love salads and hate centipedes
Atmosphere: 1
Food: 1
Service: 1
Bani
great place for being on campus and super busy, personally my miso salmon was just a bit too cold for my liking but im not sure if that's how it's served or if it was just cold. but i love the salmon bowl, personally my favorite and the employees r super nice
Atmosphere: 4
Food: 4
Service: 4
Solarflare
Always friendly service and great quality ingredients. I appreciate the amount they give you for a bowl. Definitely my go to spot for a quick healthy delicious meal
Sue Gates
First time there yesterday. Delic!!
Staff was Fabulous!! Especially Ashley!!
Alec Bailey
The Kale Cesar always hits the spot! Tyler at this location has been fantastic a few times brightening my and other customers days.
Atmosphere: 4
Food: 5
Service: 5
Isaac Acosta
Encontramos un gusano caminando tranquilamente en nuestra ensalada.
Tracy Bailey
I've tried to personally order here two times in two weeks. The first time the delivery person put the package in a obscure area on the 1st floor far from the front door and through several other doors and in a stair well. We are on the 3rd floor.
Today I tried ordering 5x on the website and it auto refunded me with no info or error message. I tried the chat bot which was useless and then it connected me with Kath who did not reply to my questions and then sent a page of instructions for ordering on the website and troubleshooting it.
Whenever I have a poor experience at a restaurant, I always first and foremost go to the reviews. Glad I’m not the only one that I experienced what I experienced at this particular sweetgreen, in which they UNDERSERVE your meals. Even when you call them out on it, it won’t matter. Shrink-flation is a real thing and it is such a slap in the face to the consumer. Paying almost $20 while being served baby portions of certain food items is just incomprehensible and repulsive. DO NOT COME TO THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Sie Sar
Seriously underwhelming. We watched a You Tube video from Bobby Parrish who highly recommended it so went. The fries were not crispy and just tasted off, although the aoili and sweet potato were delicious As others mentioned our bowls felt like we were eating grain and little else. A few pieces broccoli and chicken. WAY to expensive for that. For 2 bowls, 2 fries and one other thing, was a total wastes. If it was a total of $15, maybe justifiable. It was way more than that. Service was not very welcoming or friendly. We almost felt a bother so we said nothing. The actual building and location were very nice. Super disappointing.
Atmosphere: 4
Food: 2
Service: 2
Emily Theiler
Agree with other reviewers, the food underwhelming
Atmosphere: 3
Food: 3
Service: 3
Jayne Suddaby
I recently ordered a meal and mistakenly ordered it for pickup. I immediately called to cancel but Sweetgreen said that 1 minute was too late to cancel because it was an ASAP order. Then I had to wait 2 hours for my reorder to be delivered although that was an ASAP order. When I complained to customer service all I kept getting was automated responses saying they understand how frustrated I must be feeling. Terrible customer service. Just salad for me from now on.
Luis Villarreal
I’ve never had sweet green before but the girl helping me told me they have a new manager Jerred and he came out and say hi to me. Loved the vibe and the food was amazing. I topically never get a salad but he convinced me to get the chicken pesto salad and man!!!! It was AMAZING! 10/10. Will come back tomorrow for lunch ❤️
They gave me a brown avocado
Food is great but there was chicken in my bowl that I almost ate and spat out(I'm vegan). The staff was nice about it, but they couldn't get me a discount or anything.
I'm writing a review about this company..I was hired to work at the Shelby township location .I'm much older then all of the employees I feel because of my age I had a target on my back .please don't support this company by buying their food. They don't support people over the age of 50 to work for them .and they hire employees that are all best friends that is a disvantage for new employees coming in the company to work .I had told the manager at the Shelby township store I didn't really think mean girls and men didn't exist anymore but they are mean girls
I used to absolutely love Sweetgreen when it first opened—fresh, vibrant salads, great vibes, and everything felt clean and high-quality. Unfortunately, that’s no longer the case. Lately, the food just doesn’t taste the same, and the experience feels… off. I always end up paying a different amount every time I go, which is frustrating and makes it hard to trust the ordering process.
The last straw for me was last year when I had to stop going entirely. I was eating when a centipede nearly ran across my foot mid-meal—completely grossed me out, and I couldn’t shake it. After that, it was impossible to enjoy coming back, no matter how good the food used to be.
It’s really sad because I wanted to keep loving this place, but with inconsistent food, unpredictable pricing, and major cleanliness issues, it just doesn’t feel worth it anymore.- from a man named Erik who used to love salads and hate centipedes
Atmosphere: 1
Food: 1
Service: 1
great place for being on campus and super busy, personally my miso salmon was just a bit too cold for my liking but im not sure if that's how it's served or if it was just cold. but i love the salmon bowl, personally my favorite and the employees r super nice
Atmosphere: 4
Food: 4
Service: 4
Always friendly service and great quality ingredients. I appreciate the amount they give you for a bowl. Definitely my go to spot for a quick healthy delicious meal
First time there yesterday. Delic!! Staff was Fabulous!! Especially Ashley!!
The Kale Cesar always hits the spot! Tyler at this location has been fantastic a few times brightening my and other customers days.
Atmosphere: 4
Food: 5
Service: 5
Encontramos un gusano caminando tranquilamente en nuestra ensalada.
I've tried to personally order here two times in two weeks. The first time the delivery person put the package in a obscure area on the 1st floor far from the front door and through several other doors and in a stair well. We are on the 3rd floor.
Today I tried ordering 5x on the website and it auto refunded me with no info or error message. I tried the chat bot which was useless and then it connected me with Kath who did not reply to my questions and then sent a page of instructions for ordering on the website and troubleshooting it.
Restaurantji Recommends
Whenever I have a poor experience at a restaurant, I always first and foremost go to the reviews. Glad I’m not the only one that I experienced what I experienced at this particular sweetgreen, in which they UNDERSERVE your meals. Even when you call them out on it, it won’t matter. Shrink-flation is a real thing and it is such a slap in the face to the consumer. Paying almost $20 while being served baby portions of certain food items is just incomprehensible and repulsive. DO NOT COME TO THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Seriously underwhelming. We watched a You Tube video from Bobby Parrish who highly recommended it so went. The fries were not crispy and just tasted off, although the aoili and sweet potato were delicious As others mentioned our bowls felt like we were eating grain and little else. A few pieces broccoli and chicken. WAY to expensive for that. For 2 bowls, 2 fries and one other thing, was a total wastes. If it was a total of $15, maybe justifiable. It was way more than that. Service was not very welcoming or friendly. We almost felt a bother so we said nothing.
The actual building and location were very nice. Super disappointing.
Atmosphere: 4
Food: 2
Service: 2
Agree with other reviewers, the food underwhelming
Atmosphere: 3
Food: 3
Service: 3
I recently ordered a meal and mistakenly ordered it for pickup. I immediately called to cancel but Sweetgreen said that 1 minute was too late to cancel because it was an ASAP order. Then I had to wait 2 hours for my reorder to be delivered although that was an ASAP order. When I complained to customer service all I kept getting was automated responses saying they understand how frustrated I must be feeling. Terrible customer service. Just salad for me from now on.
I’ve never had sweet green before but the girl helping me told me they have a new manager Jerred and he came out and say hi to me. Loved the vibe and the food was amazing. I topically never get a salad but he convinced me to get the chicken pesto salad and man!!!! It was AMAZING! 10/10. Will come back tomorrow for lunch ❤️
Atmosphere: 5
Food: 5
Service: 5
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