The Cheesecake Factory

1 W Towne Mall, Madison
(608) 824-2370

Recent Reviews

Sort by
Susan Hansen

I haven't been to Cheesecake for awhile now. But, I decided to order it for lunch and have it delivered. WOW! They ROCK!! Our food was so delicious, and cooked perfectly, that we are going to order lunch every week. OMG! Best calamari, vegan cobb salad, meatloaf, mashed potatoes AND cheesecake with whipped cream!! SO delicious!!! Best meals we have had in a very long time. Cheesecake outdid themselves. LOVE it!

Atmosphere: 5

Food: 5

Service: 5

Corey Koltz

They go out of their way to make sure allergens are clear from food you order.

Atmosphere: 5

Food: 5

Service: 5

Thomas

Bartender takes the award for worst service of 2026. Congrats!

Richard Christiansen

Food was great as usual. The service was great but our server did enter the wrong food. Not a big deal accidents happen. But the main reason for this review is how dirty the floor was. We asked to be moved from our original table we were seated at because there was a lot of food and other debris under it. We didn’t want the food getting in the tread of my shoes so our dogs wouldn’t eat our shoes. Then the second table we were moved to had food under it as well.

Atmosphere: 4

Food: 5

Service: 4

a Trevino

Good food, excellent service. Had the fish fry. Large portion.

Atmosphere: 5

Food: 4

Service: 5

N Hang

Food are good, services are excellent. Love it, will come again

Atmosphere: 4

Food: 4

Service: 4

Brenda P

We went on a Sunday night and were seated immediately.
Food was great and the server was attentive and friendly.
It is expensive but the portions are enough for two or three meals, sometimes.
Of course, you cant go wrong with the cheesecake or chocolate cake!!

Atmosphere: 5

Food: 5

Service: 5

Deanna Boggess

Pleasantly surprised! Top not service!

Atmosphere: 5

Food: 5

Service: 5

Gin O

Excellent unique food. Servers are very good especially since its so dang busy. The downside imo is the overstimulation. There are alot of patrons and music and noise. Its pricey so its a once in awhile treat.

Atmosphere: 3

Food: 5

Service: 4

Mark Allan

Always good. Love the red velvet cheesecake for my birthday and the new salmon bowl was excellent!

Atmosphere: 5

Food: 5

Service: 5

Mike \u0026 Lydia Narloch

The Herb Crusted Parmesan Chicken is my favorite meal! We always have a good experience at Cheesecake Factory. Our waitress was very pleasant and attentive to our needs.

Atmosphere: 5

Food: 5

Service: 5

Jameson Graves

I went with 3 people including myself and had a nice server named nicole staff was very nice same with nicole and this was my first time eating here but I loved it and thank you nicole for being my server!

Atmosphere: 5

Food: 5

Service: 5

Michael Nelson

Great food

Atmosphere: 5

Food: 5

Service: 5

guy Thorne

Delicious food 😋 great staff

Manuela Indhira Pérez Veras

Excellent experience, even better cheesecakes. The food was very good, and the strawberry cheesecake was the star of the night.

Atmosphere: 5

Food: 5

Service: 5

Loading...