First time customer. Overall, the food and service were decent, a different experience. It was difficult to get multiple people to agree, so i can't see this being a great option for large parties unless they are easy and/or have extremely similar tastes. Also, most irritatingly, we were overcharged on some drinks by 50%. I dont know that i will return.
Atmosphere: 2
Food: 3
Service: 3
Matt Flynn
I’ve been here many times but tonight was exceptionally disappointing. The service was unbearably slow, drinks took 20 minutes to come out, plates weren’t cleared, waters weren’t filled, the pot wasn’t at the right temp, and the night dragged on for such a long time we didn’t have time for dessert and had to take it to go. Overall very disappointing after being a recurring customer.
Atmosphere: 3
Food: 3
Service: 1
Brooke Riesen
We had to wait a little over ten minutes for our reservation but the rest of the night was fantastic! Our server, Alex, was amazing and the food was so good! I definitely recommend eating here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mojo, S'Mores
Grace Wirkuty
Our server Alex L was great. our food was amazing I have nothing negative to say about the melting pot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Night Out
Hay Trip3
Alex was really nice and did a great job going over everything with us.
Atmosphere: 5
Food: 5
Service: 5
Katie Grossmann
Alex L. Did an amazing job. He made the dinning experience fun and entertaining. I highly recommend having him as your server. Best time we have had there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle, Big Night Out
Angela Schultz
The food was 6 stars and we got our food very fast.
Kid-friendliness: Our server (Alex L.) was nice and friendly to the four kids at the table. He made some awesome and festive chocolate art on the dessert plates.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
dan brunner
Unique experience Excellent customer service Great food A little pricey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Lili
Alex L is so good, that he knew what chocolate we wanted even though we can’t remember actually telling him 😂 He also listened to our small talk stories and put them into his plate art. It’s clear he takes his craft very seriously and puts a lot of thought and effort into his tables. We had a great time, and I bet he is better than his cousin who also works here (per our server himself) 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Caesar Salad
Kara Weaver
Alex L was an amazing waiter, very funny and made this experience so much fun!
Alex did an awesome job, all of the food was incredible and he did an amazing job explaining the experience as it was our first time here. Would for sure come back again!
Atmosphere: 5
Food: 5
Service: 5
Tania Anderson
The server Alex was great! He decorated plates with chocolate drawings for my daughter’s birthday. Such a demure experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wisconsin Cheddar, S'Mores
Kenny S
Alex was our waiter he was just a chill guy. Good humor and good waiter. He decorated many plates for my birthday and my friends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle, Hot Pot, Seafood
Tyler Conklin
Kylie was the best server we have ever had. Food was great and service was even better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Night Out
Lori Larson
Kylie went above and beyond with customer service and kindness !!
First time customer. Overall, the food and service were decent, a different experience. It was difficult to get multiple people to agree, so i can't see this being a great option for large parties unless they are easy and/or have extremely similar tastes. Also, most irritatingly, we were overcharged on some drinks by 50%. I dont know that i will return.
Atmosphere: 2
Food: 3
Service: 3
I’ve been here many times but tonight was exceptionally disappointing. The service was unbearably slow, drinks took 20 minutes to come out, plates weren’t cleared, waters weren’t filled, the pot wasn’t at the right temp, and the night dragged on for such a long time we didn’t have time for dessert and had to take it to go. Overall very disappointing after being a recurring customer.
Atmosphere: 3
Food: 3
Service: 1
We had to wait a little over ten minutes for our reservation but the rest of the night was fantastic! Our server, Alex, was amazing and the food was so good! I definitely recommend eating here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mojo, S'Mores
Our server Alex L was great. our food was amazing I have nothing negative to say about the melting pot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Night Out
Alex was really nice and did a great job going over everything with us.
Atmosphere: 5
Food: 5
Service: 5
Alex L. Did an amazing job. He made the dinning experience fun and entertaining. I highly recommend having him as your server. Best time we have had there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle, Big Night Out
The food was 6 stars and we got our food very fast.
Kid-friendliness: Our server (Alex L.) was nice and friendly to the four kids at the table. He made some awesome and festive chocolate art on the dessert plates.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Unique experience
Excellent customer service
Great food
A little pricey
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Alex L is so good, that he knew what chocolate we wanted even though we can’t remember actually telling him 😂 He also listened to our small talk stories and put them into his plate art. It’s clear he takes his craft very seriously and puts a lot of thought and effort into his tables. We had a great time, and I bet he is better than his cousin who also works here (per our server himself) 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Caesar Salad
Alex L was an amazing waiter, very funny and made this experience so much fun!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle, Big Night Out
Restaurantji Recommends
Alex did an awesome job, all of the food was incredible and he did an amazing job explaining the experience as it was our first time here. Would for sure come back again!
Atmosphere: 5
Food: 5
Service: 5
The server Alex was great! He decorated plates with chocolate drawings for my daughter’s birthday. Such a demure experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wisconsin Cheddar, S'Mores
Alex was our waiter he was just a chill guy. Good humor and good waiter. He decorated many plates for my birthday and my friends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle, Hot Pot, Seafood
Kylie was the best server we have ever had. Food was great and service was even better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Night Out
Kylie went above and beyond with customer service and kindness !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle, Big Night Out
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