Food is wonderful but something is wrong with the reservation system. We had a reservation for 6:30pm, arrived at 6:30pm and the lobby was full of people. Host told us she could seat us when she could but we ended up waiting in the lobby and were not seated until 7:20pm. A family of 4 walked in after us also with a 6:30pm reservation but were not seated until 7:50pm. We asked the host if something was off and she said it just happens when people take a long time to eat. I've been coming to the Melting Pot for decades (and really would recommend this place to anyone) and I used to remember there being a 90 min or 2 hour table time max. Seems like it would make a lot of sense to bring that back so people with reservations didn't need to wait an hour to be seated. Our waitress seemed very stressed. We saw her ask someone for help but they said they couldn't because they had to clean tables to get more people in. It definitely made for a more awkward dinner, because we could tell tensions were high and we felt like we should rush. It is hard to say if this was just an off night for this place or if there truly is an issue every Saturday night with reservations being seated so late. Either way, totally come here for some great food and a fun dining experience, but leave yourself extra time in case they can't seat you for awhile!
Evan
When we arrived, we proceeded at a table right next a very loud group at the time we were seated, the restaurant was basically empty when I asked if we could move we were told sorry there's so many reservations. I don't know if we can after a bit of time. They finally moved us. Our server forgot to bring many of our drink orders and some we only received right before the chocolate course. My personal thoughts about the 50th anniversary menu the cheese left much to be desired. The chocolate was pretty decent. If it was added to the regular menu, I might order again 
Marie Rodriguez
Tobi is so amazing!!! Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Haley Goodebiddle
Sarah!!!!
Atmosphere: 5
Food: 5
Service: 5
Delaney Lohrer
Sarah was amazing!! Great service and very friendly:)
Atmosphere: 5
Food: 5
Service: 5
Pamela Kittleson
Sarah was great. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Kaden Kittleson
Sarah was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Jill Martisauskas
Tobi was a great server! Friendly and attentive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Chocolate Fondue
Ashley McGrath
Our server Sarah B was phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Matt Richmond
Sarah was EXCELLENT!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Chocolate Fondue, Green Goddess, At the Bar, Hot Pot, Wisconsin Cheddar
Food is wonderful but something is wrong with the reservation system. We had a reservation for 6:30pm, arrived at 6:30pm and the lobby was full of people. Host told us she could seat us when she could but we ended up waiting in the lobby and were not seated until 7:20pm. A family of 4 walked in after us also with a 6:30pm reservation but were not seated until 7:50pm. We asked the host if something was off and she said it just happens when people take a long time to eat. I've been coming to the Melting Pot for decades (and really would recommend this place to anyone) and I used to remember there being a 90 min or 2 hour table time max. Seems like it would make a lot of sense to bring that back so people with reservations didn't need to wait an hour to be seated. Our waitress seemed very stressed. We saw her ask someone for help but they said they couldn't because they had to clean tables to get more people in. It definitely made for a more awkward dinner, because we could tell tensions were high and we felt like we should rush. It is hard to say if this was just an off night for this place or if there truly is an issue every Saturday night with reservations being seated so late. Either way, totally come here for some great food and a fun dining experience, but leave yourself extra time in case they can't seat you for awhile!
When we arrived, we proceeded at a table right next a very loud group at the time we were seated, the restaurant was basically empty when I asked if we could move we were told sorry there's so many reservations. I don't know if we can after a bit of time. They finally moved us. Our server forgot to bring many of our drink orders and some we only received right before the chocolate course. My personal thoughts about the 50th anniversary menu the cheese left much to be desired. The chocolate was pretty decent. If it was added to the regular menu, I might order again 
Tobi is so amazing!!! Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Sarah!!!!
Atmosphere: 5
Food: 5
Service: 5
Sarah was amazing!! Great service and very friendly:)
Atmosphere: 5
Food: 5
Service: 5
Sarah was great. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Sarah was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Tobi was a great server! Friendly and attentive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Chocolate Fondue
Our server Sarah B was phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Sarah was EXCELLENT!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Chocolate Fondue, Green Goddess, At the Bar, Hot Pot, Wisconsin Cheddar
Restaurantji Recommends
Great food and great service from Tobi!
Atmosphere: 5
Food: 5
Service: 5
Tobi was cheerful and attentive; we had a great time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Chocolate Fondue, Green Goddess
Sarah was cool
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Chocolate Fondue, Wisconsin Cheddar
Sarah was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Chocolate Fondue, Caesar Salad, S'Mores
Landyn was so fun to chat with while the cheese was melting. Cute pens and made a special anniversary note for us on our plate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Chocolate Fondue
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