Tropical Smoothie Cafe
3318 University Ave, Madison
(608) 230-6159
Recent Reviews
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Usually I love going to Tropical Smoothie, they’re smoothies are better than anywhere else I’ve gone. However, when I went today our smoothies tasted very watered down with barely any flavor. It also took a very long time to get them. I was disappointed by that and it also seemed that there was no manager present at that time as well.
Atmosphere: 2
Food: 2
Service: 2
There was a staple in my wrap, which I almost swallowed. Hopefully it was a one-off incident (seemed like a pretty unlikely accident), but I'm too nervous to eat the food now.
We ordered smoothie bowls. They came out PRE-FROZEN?! Every smoothie place that offers smoothie bowls that we have been to, FRESHLY blends it for you! Especially for how much you pay for it! The cup came with freezer burn on the outside of it and you could tell clearly. It was hard and not enjoyable to eat. They overdid the proportion of toppings to smoothie ratio. DO NOT come here for smoothie bowls whatsoever! Especially with the price you pay for it and it doesn't come fresh.
Atmosphere: 1
Food: 1
Service: 1
I love coming to this Trop cafe, the employees are always so nice and helpful. Even when they are busy they try to be very nice and get things done fast
Atmosphere: 5
Food: 5
Service: 5
Great area and set up and very nice service!
Atmosphere: 5
Food: 5
Service: 5
I went to Tropical Smoothie this morning and in the past, have not had great experiences with the manager. He is constantly grumpy, angry, passive aggressive, and treats everyone including his other employees like they are below him. He is always making side comments about orders, and how people should order online. My friends and I ordered three item menus while nobody else was in the store, and he threw a fit. I am deeply disappointed with the customer service and will be going to other locations going forward.
great vibes, tasty healthy smoothies, and great service!!
Atmosphere: 5
Food: 5
Service: 5
pretty bussing
Atmosphere: 4
Food: 4
Service: 4
Just got my favorite smoothie and an amazing experience. Thank you to Will for making my experience so nice this morning. He was very patient, kind, and helpful since I couldnt quite decide what to get. His customer service skills are excellent and he is super nice and friendly. Thank you ! 😊
Atmosphere: 5
Food: 5
Service: 5
Came Into This Lovely Place And When I Say It Was The Best Experience I ever had going into a restaurant, very positive people and Spencer And His Team Are Amazing , Me And My Bestie Definitely Found Our New Spott!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Spencer was great
Atmosphere: 5
Food: 5
Service: 5
Fast service good vibes Kyle got me right. I been here two days in a row and loved my experience each time. Keep up the good work Kyle
Atmosphere: 5
Food: 5
Service: 5
Spen was quick, and super professional! Thanks!
Atmosphere: 5
Food: 5
Service: 5
I came here for the first time today and I got the Mango Magic smoothie and the PB Flatbread, but exchanged the peanut butter for Nutella and the banana for strawberry. It was AMAZING. Both the smoothie and flatbread were so good and well-made. The employees (Kyle, will, and Spencer) were so kind and welcoming and friendly and made great conversation! The atmosphere was also wonderful with the huge garage door open and pleasant music playing. Overall a great place I would recommend for anyone!
Atmosphere: 5
Food: 5
Service: 5
We love coming here! The general manager Spencer is very kind and welcoming. We appreciate his extra efforts in making the customers smile. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
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