stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
Vaniia Matchely
Alitas sin sabor y todas crudas, el aderezo está horrible aguado, las hamburguesas no están Taaan mal pero tampoco las recomiendo mucho.
Ale Maldonado
Visité una sucursal en Av. Ortiz Mena en la Ciudad de Chihuahua y siendo las 3:40 pm no tienen ni aderezos ni tampoco una sola cerveza, la persona que te recibe no te avisa que hay faltantes hasta que aparece la mesera para preguntarte si cuando entraste te avisaron 🙃 pésimo servicio
Atreyu Allin
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
Nicole Savage
What a gross experience @wingstop has become. The restaurants are NASTY inside and the fries are HORRID. Bring back the OG fries!!! The Belmead, TX location is a mess, the manager doesn't care, the soda machine didn't have any sodas available. There was trash everywhere and the floors were a mess.
beritobere82
I was there with mi kids on a Monday, we ask for the 5 pieces tender with the mango habanero sauce. It was yummy and it had a kick to it. But the best part was the lady at the cash register. She looked in her 60’s, thin, white blonde hair. She was one of those people that are naturally kind person. One of those that you find very once in a while. So friendly, so nice!! Way to go!! Gracias!.
Atmosphere: 5
Food: 5
Service: 5
Kristine Hinkley
Ordered online and received a ready time of 9:30. It is now 9:55 and we are still being told our order is not ready. Meanwhile, two groups of people have come in, ordered, and left with their food. If you are ordering here, make sure you have a backup plan.
Service: 1
Heather Hubbard
The lady taking our order was very attentive and helpful. While she wasn’t taking orders, she was cleaning everything, checking on everyone eating, and staying busy. She made me feel better taken care of than some sit down restaurants. The store was clean and all staff was helpful!
Atmosphere: 5
Food: 5
Service: 5
Tyeicka Brown
Wingstop on Harper Franklin need to learn how to cook!!!!chicken don’t be cooked all the way Neicy is a bad manager talks to you anykind of ways even the costumers
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Tastes like any other Wingstop chain. Store is clean and staff are friendly enough. Unfortunately they have gotten at least 1 item wrong on every online order pickup we've ever made.
James Morse
I had one of the worst customer service experiences at this Wingstop, all thanks to the manager, Torrens. He was incredibly rude, unprofessional, and completely disrespectful. It’s shocking that someone with such poor communication skills is allowed to represent the brand, let alone be in a management position especially GM. Wingstop seriously needs to reconsider who they’re putting in charge—this was unacceptable.
Abigail Terzis
I will never eat at this wingstop or maybe any wingstop ever again after what I experienced. I ordered bone in wings and after eating a few wings I came across one that had feathers still attached and cooked in with my wings (see picture). I did not finish my meal after this and I can't believe they would serve this to someone.
Atmosphere: 1
Food: 1
Service: 1
Mona Morales
Food is always way over seasoned with salt you can't even eat it. cold fries never fresh. bad customer service, workers are rude, always on their phone or too busy messing around. Every time I order online my order is always messed up and they never like to fix it they always say there's no supervisor or manager available. I've been to several different Wingstop and it's all the same. what are they thinking when they hire these kids. Shame on you Wingstop
Analisa A
Friendly service from the lady taking our order Tuesday night. Super kind and helpful! Very clean location.
stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
Alitas sin sabor y todas crudas, el aderezo está horrible aguado, las hamburguesas no están Taaan mal pero tampoco las recomiendo mucho.
Visité una sucursal en Av. Ortiz Mena en la Ciudad de Chihuahua y siendo las 3:40 pm no tienen ni aderezos ni tampoco una sola cerveza, la persona que te recibe no te avisa que hay faltantes hasta que aparece la mesera para preguntarte si cuando entraste te avisaron 🙃 pésimo servicio
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
What a gross experience @wingstop has become. The restaurants are NASTY inside and the fries are HORRID. Bring back the OG fries!!! The Belmead, TX location is a mess, the manager doesn't care, the soda machine didn't have any sodas available. There was trash everywhere and the floors were a mess.
I was there with mi kids on a Monday, we ask for the 5 pieces tender with the mango habanero sauce. It was yummy and it had a kick to it. But the best part was the lady at the cash register. She looked in her 60’s, thin, white blonde hair. She was one of those people that are naturally kind person. One of those that you find very once in a while. So friendly, so nice!! Way to go!! Gracias!.
Atmosphere: 5
Food: 5
Service: 5
Ordered online and received a ready time of 9:30. It is now 9:55 and we are still being told our order is not ready. Meanwhile, two groups of people have come in, ordered, and left with their food. If you are ordering here, make sure you have a backup plan.
Service: 1
The lady taking our order was very attentive and helpful. While she wasn’t taking orders, she was cleaning everything, checking on everyone eating, and staying busy. She made me feel better taken care of than some sit down restaurants. The store was clean and all staff was helpful!
Atmosphere: 5
Food: 5
Service: 5
Wingstop on Harper Franklin need to learn how to cook!!!!chicken don’t be cooked all the way Neicy is a bad manager talks to you anykind of ways even the costumers
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Restaurantji Recommends
Tastes like any other Wingstop chain. Store is clean and staff are friendly enough. Unfortunately they have gotten at least 1 item wrong on every online order pickup we've ever made.
I had one of the worst customer service experiences at this Wingstop, all thanks to the manager, Torrens. He was incredibly rude, unprofessional, and completely disrespectful. It’s shocking that someone with such poor communication skills is allowed to represent the brand, let alone be in a management position especially GM. Wingstop seriously needs to reconsider who they’re putting in charge—this was unacceptable.
I will never eat at this wingstop or maybe any wingstop ever again after what I experienced. I ordered bone in wings and after eating a few wings I came across one that had feathers still attached and cooked in with my wings (see picture). I did not finish my meal after this and I can't believe they would serve this to someone.
Atmosphere: 1
Food: 1
Service: 1
Food is always way over seasoned with salt you can't even eat it. cold fries never fresh. bad customer service, workers are rude, always on their phone or too busy messing around. Every time I order online my order is always messed up and they never like to fix it they always say there's no supervisor or manager available. I've been to several different Wingstop and it's all the same. what are they thinking when they hire these kids. Shame on you Wingstop
Friendly service from the lady taking our order Tuesday night. Super kind and helpful! Very clean location.
Service: 5
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