Went through drive thru at 7:30 pm, ordered no mustard on my double stack had tons of mustard on it, fries were cold, nuggets were cold, one strip of bacon on my jr bacon cheese, never again will I eat at this location! Get it together Wendy’s Manitowoc!
David Huckleby
The staff screwed up the whole order. Really, it was one guy. My wife calmly tried to explain the mixup and the employee walked off. Then, as we exited a woman from the back started screaming"Ma'am, Ma'am". We just walked out and chalked this up to them having business as usual. We were polite and just didn't want to eat the food they gave us. We were cussed on the wqay out.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Fries
Sandi Landowski
Went through the drive through at about 8:50am. Only one car in the entire lot so I wasn't sure if they were open. I ordered 2 breakfast sandwiches off the 2/$3 menu. When I got to the window I was told it was $5 something. I told the woman I thought it was 2/$3? She changed the total to $3.50. I got on the freeway, about a 1 min drive from this location and the sandwiches were cold. Completely cold. The egg and cheese English muffin was rubbery, the cheese not melted, the muffin not toasted and fell apart when it was bit into. The sausage biscuit was the same. I do not recommend this place for breakfast. I was too far along on the freeway to turn around and take it back.
Food: 1
Service: 4
Kevin I
I wanted to use a survey coupon to get a free chicken sandwich and they wouldn't honor it. They said I needed to buy the same sandwich or something even though the coupon doesn't state that. Food was good but customer relations sucked.
Atmosphere: 3
Food: 4
Service: 2
Zane Niemojuski
Staff is always pleasant and the food is done in no time.
Atmosphere: 5
Food: 5
Service: 5
Lauren M
The worst experience I have ever had in a restaurant, a woman yelled at me when I arrived to pick up an order I placed online: she started yelling at me because I had not stopped where the drive truh speaker is (the problem was that in the application there is the option to pick up inside the restaurant but the door was closed so it was confusing for me and I approached to ask why it was closed the door and she I took it very badly, I had to ask her to stop screaming like a hysterical) if you have the door closed due to short ostaff, close the pick-up option inside the building and send your staff to control therapy of anger
Kristi
Go here!! Surprised by the GREAT service!! So often in a fast food drive thru I encounter employees that don't seem like they like their job, the customers, & sometimes not even each other. Not the case here. This location was full of adults that are so nice! I could go on & on about that! I always love Wendy's chili. The wings, burger, & fries that I picked up were hot & fresh. The new "Biggie Bag" specials have great options. I'll definitely pick up lunch here again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries, Chili
Jesse Koehler
Check your order. Don't get the coke.
Now if you have time my wife and I were very disappointed. I noticed the sign for $1 drinks and thought that's a good deal, I miss when McDonalds had that. But like McDonald around that campaign the coke just didn't taste like coke.
What we ordered and what we received didn't match, got a burger when a chicken was ordered. We haven't had a bad experience there till tonight. The chicken wraps were cold, the burgers didn't match the order, and the fries were underdone according to my wife.
I was joking with my wife on the way to Manitowoc since she didn't care where we go I was going to take her to the worst drive through in town. I was thinking taco bell because the last time we went there we had to go in because the drive through was broke. That was a joke. Apparently the worst drive through in town has a challenger
Kayla Struska
My family of 3 where there 20 minutes without food and when we got it my daughters food had fair in it and her nuggets were cold and gave them the wrong kind of shake
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fries
C S
Everyone at this store deserves a raise. Hands down best Wendy's I've had.
Lunch is good but I had a breakfast sausage muffin today it was cold on the wrapper even. The English muffin was hardly toasted like eating it fresh out the bag cold even. cheese not even melted. Really awful.
Ellen Hubbard Oldenburg
Not a great experience this time. The service was very good 👍 But my chicken wrap was ice cold... like refrigerator cold. So I had to walk in after having used the drive thru to have the worker make me another chicken wrap with hot chicken in it.
Also, I ordered a diet coke that had way too little coke syrup in it so it tasted like club soda instead of diet coke.
It's going to be a long time before I go back to Wendy's.
Food: 3
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Erik
The service felt a little bit slow but they were very nice.
Vegetarian options: Would not go here if vegetarian.
Dietary restrictions: Should not go here if on a diet.
Parking: Lots of parking, no issue.
Kid-friendliness: Kid friendly.
Wheelchair accessibility: Wheelchair would have no issues.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Fries, Hamburger
margaret bergner
Taco salad was excellent. Women behind the counter was very patient with me. I hadn't been there for a while, I didn't know the menu.
Vegetarian options: Salads and baked potatoes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Bryce Pues
We ordered a chicken sandwich biggie bag with ranch and a baconator meal. We were also the only people there. What we proceeded to receive was 2 bacon cheese burgers and nuggets. They forgot both orders of fry’s and any sides and didn’t even get the chicken sandwich or baconator.
Went through drive thru at 7:30 pm, ordered no mustard on my double stack had tons of mustard on it, fries were cold, nuggets were cold, one strip of bacon on my jr bacon cheese, never again will I eat at this location! Get it together Wendy’s Manitowoc!
The staff screwed up the whole order. Really, it was one guy.
My wife calmly tried to explain the mixup and the employee walked off. Then, as we exited a woman from the back started screaming"Ma'am, Ma'am". We just walked out and chalked this up to them having business as usual. We were polite and just didn't want to eat the food they gave us. We were cussed on the wqay out.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Fries
Went through the drive through at about 8:50am. Only one car in the entire lot so I wasn't sure if they were open. I ordered 2 breakfast sandwiches off the 2/$3 menu. When I got to the window I was told it was $5 something. I told the woman I thought it was 2/$3? She changed the total to $3.50. I got on the freeway, about a 1 min drive from this location and the sandwiches were cold. Completely cold. The egg and cheese English muffin was rubbery, the cheese not melted, the muffin not toasted and fell apart when it was bit into. The sausage biscuit was the same. I do not recommend this place for breakfast. I was too far along on the freeway to turn around and take it back.
Food: 1
Service: 4
I wanted to use a survey coupon to get a free chicken sandwich and they wouldn't honor it. They said I needed to buy the same sandwich or something even though the coupon doesn't state that. Food was good but customer relations sucked.
Atmosphere: 3
Food: 4
Service: 2
Staff is always pleasant and the food is done in no time.
Atmosphere: 5
Food: 5
Service: 5
The worst experience I have ever had in a restaurant, a woman yelled at me when I arrived to pick up an order I placed online: she started yelling at me because I had not stopped where the drive truh speaker is (the problem was that in the application there is the option to pick up inside the restaurant but the door was closed so it was confusing for me and I approached to ask why it was closed the door and she I took it very badly, I had to ask her to stop screaming like a hysterical) if you have the door closed due to short ostaff, close the pick-up option inside the building and send your staff to control therapy of anger
Go here!! Surprised by the GREAT service!! So often in a fast food drive thru I encounter employees that don't seem like they like their job, the customers, & sometimes not even each other. Not the case here. This location was full of adults that are so nice! I could go on & on about that! I always love Wendy's chili. The wings, burger, & fries that I picked up were hot & fresh. The new "Biggie Bag" specials have great options. I'll definitely pick up lunch here again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries, Chili
Check your order. Don't get the coke.
Now if you have time my wife and I were very disappointed. I noticed the sign for $1 drinks and thought that's a good deal, I miss when McDonalds had that. But like McDonald around that campaign the coke just didn't taste like coke.
What we ordered and what we received didn't match, got a burger when a chicken was ordered. We haven't had a bad experience there till tonight. The chicken wraps were cold, the burgers didn't match the order, and the fries were underdone according to my wife.
I was joking with my wife on the way to Manitowoc since she didn't care where we go I was going to take her to the worst drive through in town. I was thinking taco bell because the last time we went there we had to go in because the drive through was broke. That was a joke. Apparently the worst drive through in town has a challenger
My family of 3 where there 20 minutes without food and when we got it my daughters food had fair in it and her nuggets were cold and gave them the wrong kind of shake
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fries
Everyone at this store deserves a raise. Hands down best Wendy's I've had.
Food: 5
Service: 5
Restaurantji Recommends
Lunch is good but I had a breakfast sausage muffin today it was cold on the wrapper even. The English muffin was hardly toasted like eating it fresh out the bag cold even. cheese not even melted. Really awful.
Not a great experience this time.
The service was very good 👍
But my chicken wrap was ice cold... like refrigerator cold. So I had to walk in after having used the drive thru to have the worker make me another chicken wrap with hot chicken in it.
Also, I ordered a diet coke that had way too little coke syrup in it so it tasted like club soda instead of diet coke.
It's going to be a long time before I go back to Wendy's.
Food: 3
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
The service felt a little bit slow but they were very nice.
Vegetarian options: Would not go here if vegetarian.
Dietary restrictions: Should not go here if on a diet.
Parking: Lots of parking, no issue.
Kid-friendliness: Kid friendly.
Wheelchair accessibility: Wheelchair would have no issues.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Fries, Hamburger
Taco salad was excellent. Women behind the counter was very patient with me. I hadn't been there for a while, I didn't know the menu.
Vegetarian options: Salads and baked potatoes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
We ordered a chicken sandwich biggie bag with ranch and a baconator meal. We were also the only people there. What we proceeded to receive was 2 bacon cheese burgers and nuggets. They forgot both orders of fry’s and any sides and didn’t even get the chicken sandwich or baconator.
Atmosphere: 1
Food: 1
Service: 1
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