Emerald Lounge
1006 Gateway Ave, Mauston
(608) 847-6255
Recent Reviews
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This is a great place to unwind and enjoy the day..
Pool tables and a Smoking Room.
Truck Parking by the Highway.
Atmosphere: 5
Food: 3
Service: 5
I used to love coming here. But it’s definitely not the same anymore, new owners and new manager not sure which is the problem…Because the pizza was good beer was cold and the bartenders were friendly and would have a decent conversation with you. Now the 2 bartenders they have are completely 2 different personalities and not as personable. They are either eating, watching tv, on their phones or out in the smoke room most of the time. One gets carried away with her mouth with some not so nice things to say ( I wouldn’t bring my parents here when she’s working) the other one always looks likes she’s pissed at the world and complains to anyone that will listen. Or just doesn't try and have a conversation with the customers just sits and watches tv. At least when I was there that was my observation. When I go to a bar after a long day of driving I don’t want to sit and listen to the bartender complain about her life to other customers or friends, I don’t come to hear their drama just want to relax and have a few beer's and some dinner and a decent conversation. If I go out to smoke I don’t want to stand there and listen to the bartender bitching to another customer or friend. If you enjoy all that drama and BS then this is the place for you. I guess I need to find a new town to stop at on my routes. To bad because it was a nice place to relax!
Atmosphere: 2
Food: 4
Service: 2
Good place to grab a few drinks and pizza. They need a new credit card system the one they have sucks it’s worked for me 2 out ten times I’ve been there and I don’t carry cash. I don’t want to have to go walk somewhere to find an ATM if I have to leave and go do that I’m going to find another place to go!
Atmosphere: 4
Food: 4
Service: 5
Been there twice so far while trucking through. It's laid back and both times I was there, Miss Christina was tending the bar. She is very customer oriented with a 'put you at ease' personality and dare I say, lovely to behold.
Love this place been traveling from here to there for years great stop even better if you have a night
Atmosphere: 5
Service: 5
This ol bird is getting it done tonight.
This is an excellent Inn. VERY clean, VERY friendly, VERY comfortable. The beds are amazing with wonderful pillows and coverings. The complimentary breakfast had many, many choices. The kitchen staff was friendly and kept the area very neat and well-stocked. Overall an EXCELLENT stay in a 2 Queen room - all for $110. Can’t beat that!!
wish I had time to enjoy the property but just one night, convenient to highway, excellent facilities, slightly odd access, on site lounge - highway is close so not sure if rooms on other side might be noisy but I was on the backside, limited view, but nice room
The room was clean and had many special touches to make the stay enjoyable. Fancy folding of the towels and the ear plugs by the bed was super helpful. It was super convenient to be close to the Mauston baseball tournament fields. No more than 5 minutes down the road.
This hotel is a hidden gem. Staff is very friendly, pools are great. rooms are very clean. Breakfast items are never out. Beds were comfortable. Don't bother to go to the attached restaurant, the service is so/so but the food was awful. Silverware had hardened food stuck on it.
Restaurantji Recommends
Friendly staff, clean hotel, and thank God, NO weed smell! Clean room with a lot of nice extra perks. Great breakfast... with hot breakfast options, and some healthy options as well. Swimming pool and hot tub. Attached lounge and gift shop!
We had one overnight stay. We came to the Mauston area for a family wedding. The hotel and rooms were very clean. All of the hotel staff we encountered were very welcoming, pleasant and professional. The breakfast offerings were good and all food was kept at the appropriate temperature. The breakfast area was kept clean and orderly. This is my second time staying at this location and I will continue whenever in the Mauston area.
The staff was phenomenal!! Clean rooms great amenities. Close to.the areas we were going to. Definitely coming back... the little problems we gad were dealt m with immediately and with a smile and concern. Staff was so polite and happy to help!!
April is a c##t and rude and selective to her guest. She should be let go asap. The people there are full uf nasty truckers who are just as rude.
Hotel was clean and staff was friendly. Breakfast was well stocked with a great variety. We have zero complaints from our stay and would recommend!! Bonus that there is a sauna in with the pool and hot tub, with good space for tables and chairs around the area.
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