Portofino Bay Restaurant

N6895 Ridgewater Dr, Mauston
(608) 350-0555

Recent Reviews

Cyndi Rowell

Wouldn't know about the food because we couldn't get served. Beautiful spot on the lake. Owner sat on his laptop while 25-30 people waited for drinks. 1 employee cooking and serving, poor thing. Ridiculous.

Atmosphere: 5

Food: 1

Service: 1

Grace H.

Great pizza awesome service! The prosciutto and honey pizza is to die for. Good view and super kind staff

Jeff B.

I keep trying to give this place a chance because the view is so great but service is borderline insulting for no reason, atmosphere is dull and dragging, food feels like robbery. Got the Philly cheesesteak sandwich. So dry could barely swallow it and meat or any substance between the bread was thinner than a sheet of paper. If your looking for the most beautiful not fun bar with over priced sub par food where people treat you like you did something wrong by going there this is the place your looking for.

Hayley Z

Originally had this as a 5 star view only because I was bribed with a free drink to do it. Highly DONT recommend coming

Atmosphere: 1

Food: 1

Service: 1

Mark Tanner

rude workers, bad food, don't even think about asking for the guest wifi password. to many guests use the guest wifi so now guests can't use it. I shyt you not they told me that. nice view though

Mike S.

If you come here you better not complain about the food or else you will be treated very aggressively and violently by owner Luciano. Ordered Cuban sandwich and Philly steak. Cuban sandwich was soggy, cold bun, very small portion even worse than fast food quality. Dry chunk if pork fell out if sandwich looked disgusting. Told waitress about the problem then she called over owner Luciano. We just started saying what the problem was and he very aggressively with an attitude took our food not even offering something else or a discount. In other words "if you don't like my food then get out". Proceeded to violently kick us out by threatening to hit us the whole time, trying to throw ketchup bottle at us eventually spilling ketchup at us, and throwing a tree branch at us. Kept swearing and saying "out of pub" "get the f*** out of my pub". Even the waitresses had to hold back Luciano because he was coming so close to us. The waitress that was originally trying to calm us down and trying to hear our side, showed the middle finger at the end. Even when we were already going Luciano kept swearing and very aggressively telling us to get out. The pub barely had any people on a Saturday evening which makes sense now. Bartender wanted to serve us a long Island from a can. Very expensive prices for the quality and service. Do not recommend.

Roving05121817921

If you come here you better not complain about the food or else you will be treated very aggressively and violently by owner Luciano. Ordered Cuban sandwich and Philly steak. Cuban sandwich was soggy, cold bun, very small portion even worse than fast food quality. Dry chunk if pork fell out if sandwich looked disgusting. Told waitress about the problem then she called over owner Luciano. We just started saying what the problem was and he very aggressively with an attitude took our food not even offering something else or a discount. In other words "if you don't like my food then get out". Proceeded to violently kick us out by threatening to hit us the whole time, trying to throw ketchup bottle at us eventually spilling ketchup at us, and throwing a tree branch at us. Kept swearing and saying "out of pub" "get the f*** out of my pub". Even the waitresses had to hold back Luciano because he was coming so close to us. The waitress that was originally trying to calm us down and trying to hear our side, showed the middle finger at the end. Even when we were already going Luciano kept swearing and very aggressively telling us to get out. The pub barely had any people on a Saturday evening which makes sense now. Bartender wanted to serve us a long Island from a can. Very expensive prices for the quality and service. Do not recommend.

Mark Kostelec

Main restaurant was closed, only typical bar food, really wanted a

Atmosphere: 2

Service: 2

Eric D.

Left a review last year. A bad review on their facebook page. They blocked me so as not to have it seen. Stopped yesterday again for drinks. Asked for the wifi password for the guest account the very rude bartender lady said no. Told me to many people use it, well isn't that the point. We where the only six people there. Time after time this place disappoints us. The food is bad, service is bad, the only good thing about this place is the view Well there are plenty of other places with better food and good views on the lake. The time before that we stopped there were 8 of us half of us got hamburgers and they were absolutely horrible super dry they tasted worse than the generic frozen Walmart burgers. Another one got the Cuban Sandwich and said it was absolutely horrible and cold. Another one Ordered fish Sandwich and after an hour and a 1/2 when we finally got our food We waited at another half hour and by then we were already done eating and then the waitress came out and said sorry there's no more fish what else do you want. well what the h*** is at about.

Marc Hunkins

Clean, friendly, awesome location with view and water access.

Atmosphere: 5

Service: 5

Joshua Pfaff

Tina is the best manager here!

Atmosphere: 5

Service: 5

Dan Simonetti

Good food, great atmosphere, great place to hear a band but do NOT expect good service. The service is absolutely horrible. Inexperienced bartenders and virtually no servers. Could be the best spot on the lake if they staffed it with quality bartenders/servers or at the very least train the ones you have.

Atmosphere: 5

Food: 4

Service: 1

Keali Pfaff

Bartenders and waitstaff are awesome! Have great bands every weekend too! I will be coming back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lottza Mottza Pizza

John I.

Waited at the bar for 20 minutes, bartender didn't even acknowledge our presence. Then she waited on a couple that had just walked up. I hope they improve the training /motivation, otherwise that was the last time we will go there.

Service: 1

GoodMoodFoodDude

Jenica is really working hard and making great progress turning Portofino Bay into an enjoyable place! She's a very lovely lady to work with and I look forward to bringing my family here soon!

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