Dunkin'

1490 Oneida St, Menasha
(920) 740-0221

Recent Reviews

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Jamie Woodard

Extremely long wait with no explanation. One car at the speaker waited 12 minutes to order, there was absolutely no one ahead of them between them and the window. Not sure what's going on with the current staff, but I won't be back for a while.

Atmosphere: 1

Food: 3

Service: 2

Jash Handy

I won’t go anywhere else to get my coffee. The staff here is awesome and they always have a positive attitude. My drink is always delicious and they definitely help my day get off to a good start. A prime example of good customer service and high standards.

Atmosphere: 5

Food: 5

Service: 5

Dan McHugh

Busy but speed of service does not suffer. Customer service could use polishing

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

Kelly

Our go to coffee spot! Love the afternoon crew, always friendly ☺️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

Doug Duensing

Everything was good here service was great food was delicious very hot very quick

Atmosphere: 5

Food: 5

Service: 5

Keith Carpentier

Look, we all go to Dunkin for the same reason; mediocre but consistent coffee and pastry at a price that is only slightly unreasonably high. I’m a transplant from New England who has gone to a Dunkin nearly every day of my adult life and I am sad to say that even after giving this location a handful of chances to rule out a bad day or two, it’s the worst one I’ve been to. Today was the muffin that broke the camels back.

I don’t understand what this location in particular does to their coffee but it has more times than not has a terrible, bitter aftertaste no matter how many excess calories of cream, sugar, and flavoring I add. Maybe the tap lines are not cleaned with enough regularity but truly, there seems to be a 2/3 chance of getting spit-take bad tasting coffee here. I noticed they added nitro cold brew to the menu so figured I would try that out, I like the added smooth creaminess this adds to the coffee but I knew it was wrong as soon as it lacked the distinct nitrogen bubbles (and was served over ice!). They only offer this in a small (because it is supposed to be served without ice) and charge a premium for it over the cold brew or regular blend, and yet come to discover that at least at this location it is actually just their regular cold brew! And on top of that, it today has that same awful bitter aftertaste that makes me suspicious that it may actually be the original blend just served out of different tap heads; I got black cold brew, nitro, and original blend today and tried them side by side and they all taste and look exactly the same. I can only assume this location is scamming customers by offering the same product under different names and prices.

But even all that was not the last strike for me with this location.

I’m not a particularly picky person; I know all restaurants have some amount of issues with pests and cleanliness from time to time so it hasn’t really bothered me all that much to see an alarming number of fruit flies and other insects swarming around inside their pastry case. Just the cost of doing business when you are getting food from an establishment such as this. However, today as I took my first bite of a muffin that actually looked quite appetizing, I was horrified to be greeted by a familiar essence, one that I was only accustomed to smelling and not tasting. My friends, my muffin tasted distinctly of the smell of urinal cakes. I can only assume the muffin tray was stored near the bathroom or bathroom products for some length of time for it to absorb that smell to such an extent but whatever the case I feel utterly sick to my stomach remembering that bite.

So, that is it. That’s my sad story of why I will not return to this Dunkin location again.

Atmosphere: 1

Food: 1

Service: 3

Kali Bork

The amazing workers at Dunkin here never fail to give great service and drinks!

Atmosphere: 5

Food: 5

Service: 5

Jaci Kunde

Went through on my way home from the hospital right as they were opening, right away Sam took my order and made my morning 100% better she was so nice! Ive never experienced workers who are so pleasant right away in the morning! And patient, this was my first time at a Dunkin’! Truly the best customer service experience I’ve ever had! I will be going back! Was also Super quick!

Atmosphere: 5

Food: 5

Service: 5

That orange Del sol

Love this team!!

Atmosphere: 5

Food: 5

Service: 5

Sylvia Vanderloop

Employees are so kind! Couldn’t ask for a better place to get my morning coffee!!

Atmosphere: 5

Food: 5

Service: 5

doug gudas

Always polite staff and accurate orders.

Food: 5

Service: 5

Nicole Long

Employees are always so friendly, they know my order as soon as I start talking at the speaker 😄

Atmosphere: 5

Food: 5

Service: 5

Ethan Long

I go here regularly and everybody is very friendly and timely with food and drink. Wouldn't go anywhere else.

Atmosphere: 5

Food: 5

Service: 5

Megan Nelson

My daughter had an interview as they were “hiring urgently” and was offered the job the same day. It has now been over a month and she never heard a thing. She reached out multiple times for an update, filled out all the forms and sent them in and then she was just ghosted. What kind of management is at this place?

Also, multiple times I have ordered coffee at this location and was given sugary milk instead. How does one forget to pour coffee into a coffee beverage?

Do better.

Atmosphere: 1

Food: 3

Service: 3

Albert Langella

Just think that this place has the BEST coffee hands down.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

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