I’ve been through this drive through line 2 times in the last month. Each time the same worker has royal messed up the orders. Both times we ended up paying extra since she screwed up the order. Today this worker in particular tried to tell us we didn’t order correctly, when we for in fact did. We said “ can we get 2 orders of everything mini bagels” we only received one with our food. When we asked for the second order the employee told us we only order one, and continued to argue for us because of he mistake. She then still made us pay again after we already paid.I would re think your hiring process.
Latoya Brown
Customer service sucks!💜💜💜💜
belladonnaberte
The staff is always friendly and ready with a welcoming smile. Beverages and food are on point. Pup cups for the asking. Ham sliders are delicious.
Lucy Lee
Menu offered something but when we ordered, they said they didn't have any.
Lekevia Jackson
This was a favorite location of mine recently a new guy has started working here and the service terrible.
auty
I asked for just bacon on one of the croissant sandwiches and it was made just the same with the egg and cheese when i specifically asked for it not to have that due to my issues with eggs. Yes it’s simple to pick that off but the cheese sticks and the egg leaves a gross flavor on the croissant. Service can be a little less messy.
Tiffany Wilbern
Too. Cold
Allen Wagner
Not 24hrs door locked 2am
Cataleya Rodriquez
I go every morning before work at 4:30 and it seems like every other day the morning order the SAME THING and every time the guy is there he forget to put BACON on my damn Avocado Toast like how hard can reading order be 🤬
Atmosphere: 1
Food: 1
Service: 1
Ecaterina Covaci
Horrible service, donuts are disgusting the frosting spread like cheese, this morning we ordered a wrap and coffee but I guess he didn't hear us, basically ready to argue with us about it so we just left.
This location is a gem. I always go here after my shift at 3am. I love that they’re open 24 hours. The staffs are always nice even at that time, they deliver 100 percent customer service. The meals are great too. The iced chai tea latte is the best!!!! Keep up the good work and God bless the workers that work at that time of the day/night
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Egg and Cheese
Montse Rodriguez
I came in today and was just a good start to the morning. Tara took my order, & was so sweet and welcoming!
Atmosphere: 5
Food: 5
Service: 5
Kathy Watkins
Dunkin has been having a serious problem with their mobile ap. This caused us to have to wait in the drive thru while the person in front of us tried to figure it out. It then took them 15 minutes to prepare our drinks. They also had to go back and get our pup cups. Rough day- but not all this locations fault. Do better Dunkin.
Atmosphere: 4
Food: 4
Service: 3
Mackenzie Danner
They literally lie on their signs outside on the menu and posted on front. I asked for the $7 cappuccino blast and he tried to overcharge me. I told him their signs say $7. Still he won't fix the price on the cashier screen. Horrible false advertising and customer service!
Angela Millin
Sailaja is amazing and so sweet. Her positive attitude while having a line all by herself is really commendable and impressive!!!
I’ve been through this drive through line 2 times in the last month. Each time the same worker has royal messed up the orders. Both times we ended up paying extra since she screwed up the order. Today this worker in particular tried to tell us we didn’t order correctly, when we for in fact did. We said “ can we get 2 orders of everything mini bagels” we only received one with our food. When we asked for the second order the employee told us we only order one, and continued to argue for us because of he mistake. She then still made us pay again after we already paid.I would re think your hiring process.
Customer service sucks!💜💜💜💜
The staff is always friendly and ready with a welcoming smile. Beverages and food are on point. Pup cups for the asking. Ham sliders are delicious.
Menu offered something but when we ordered, they said they didn't have any.
This was a favorite location of mine recently a new guy has started working here and the service terrible.
I asked for just bacon on one of the croissant sandwiches and it was made just the same with the egg and cheese when i specifically asked for it not to have that due to my issues with eggs. Yes it’s simple to pick that off but the cheese sticks and the egg leaves a gross flavor on the croissant. Service can be a little less messy.
Too. Cold
Not 24hrs door locked 2am
I go every morning before work at 4:30 and it seems like every other day the morning order the SAME THING and every time the guy is there he forget to put BACON on my damn Avocado Toast like how hard can reading order be 🤬
Atmosphere: 1
Food: 1
Service: 1
Horrible service, donuts are disgusting the frosting spread like cheese, this morning we ordered a wrap and coffee but I guess he didn't hear us, basically ready to argue with us about it so we just left.
Restaurantji Recommends
This location is a gem. I always go here after my shift at 3am. I love that they’re open 24 hours. The staffs are always nice even at that time, they deliver 100 percent customer service. The meals are great too. The iced chai tea latte is the best!!!!
Keep up the good work and God bless the workers that work at that time of the day/night
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Egg and Cheese
I came in today and was just a good start to the morning. Tara took my order, & was so sweet and welcoming!
Atmosphere: 5
Food: 5
Service: 5
Dunkin has been having a serious problem with their mobile ap. This caused us to have to wait in the drive thru while the person in front of us tried to figure it out. It then took them 15 minutes to prepare our drinks. They also had to go back and get our pup cups. Rough day- but not all this locations fault. Do better Dunkin.
Atmosphere: 4
Food: 4
Service: 3
They literally lie on their signs outside on the menu and posted on front. I asked for the $7 cappuccino blast and he tried to overcharge me. I told him their signs say $7. Still he won't fix the price on the cashier screen. Horrible false advertising and customer service!
Sailaja is amazing and so sweet. Her positive attitude while having a line all by herself is really commendable and impressive!!!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hash Browns, Donuts
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