Just wanted a KFC bowl they are out of nuggets couldn’t discount me for the bowl or give me tenders instead just no customer service I even tried to call before I got there to make sure and no one answered wasted time n gas
Service: 1
Tweety Bird
My experience with this kfc was awesome. The manager Tracy was very professional and polite. Great service
Jennifer Vazquez-Baker
Ordered through door dash, I ordered a Colonel's Brownie and I ended up with a whole mini Lemon Cake. How do you substitute that?? I also did not receive the side of Mac and Cheese which was like $4.50 through door dash. And then I only got reimbursed $2.66 from door dash for the brownie I reported.(hadn't realized Mac was missing at that point) Point being - Why are your employees not contacting the customer that items are unavailable for refund or cancel?? Is that not policy? Its unethical and theft.
Food: 1
Service: 1
D W
I never really have a bad experience at KFC! The only issue I had once in a while is that they run out of certain offered items. Other than that, I love KFC! I do miss the buffets and fish dinners, though! Also, they only have the drive thru open even when they have a dining area available. I think it's because of the lack of staffing since no one ever wants to work anymore! So thank you to those folks who are willing to work and keep these places open! ❤️
I never really have a bad experience at KFC! The only issue I had once in a while is that they run out of certain offered items. Other than that, I love KFC! I do miss the buffets and fish dinners, though! Also, they only have the drive thru open even when they have a dining area available. I think it's because of the lack of staffing since no one ever wants to work anymore! So thank you to those folks who are willing to work and keep these places open! ❤️
Very rude very rude I will drive past this KFC to go to another one never going there again update place the order March 6th at noon for pickup at 4:00 p.m. Went in to the store at 3:55 p.m. and they told me we don't have your order but my app says the order is ready the money is gone out of my bank account so now I have to call corporate to get my money back never going back to KFC 1400 West Miller parkway Milwaukee Wisconsin bad service
Atmosphere: 1
Food: 3
Service: 1
amabel tirado
Order family meal came home and was no biscuits and had to wait extra 15 minutes for a chicken sandwich
Aida Ortiz
When I go after work around 7 pm there is always something they don't have available. Like crispy chicken or fries. Not sure why they start cleaning so early when they're open to the public until later.
Atmosphere: 3
Food: 5
Service: 3
Erin Reynolds
I ordered the big box original recipe through the drive-thru this evening. The attendant was very polite and professional. When I got home and opened my big box my piece of chicken looked like.someone ate the skin off of the chicken breast. I couldnt even eat it. The mash potatoes and the slaw were thrown in to the togo container. The over all meal was very disappointing.
I ordered online for ready pick up at 630pm. Got here at 7pm when the app said it was ready. At 708 the order was not done and they had just drop fresh chicken which was now going to add another 15 minutes. If you plan to order food from here be prepared to wait.
Atmosphere: 2
Food: 4
Service: 1
Ericka Stehr
Would give 0 stars if I could absolutely horrible customer service missing half my delivery items and they don’t answer or hang up on me worst customer service ever we spent $60 it’s not okay at
Atmosphere: 1
Food: 1
Service: 1
Christopher Rodriguez
Can't really rate atmosphere it was a drive thru order. Fries given old and stale. They forgot my mash potatoes, Mac'n cheese noodles hard and no flavor. Chicken wasn't good. Will probably never return to this location.
Atmosphere: 1
Food: 1
Service: 3
Victoria S.
Honestly, I was so impressed with the staff and the service we received I had to come and give them props where it’s due. The employees were so friendly and kind, the manager ran a tight ship, she was making sure all the orders were facilitated in a timely manner. Dining room was CLEAN. For a fast food place, this location’s standards are very impressive. Good job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Katrina Watkins
Overpriced never have the chicken you want ready don't give you one of each piece give you the pieces they have
Just wanted a KFC bowl they are out of nuggets couldn’t discount me for the bowl or give me tenders instead just no customer service I even tried to call before I got there to make sure and no one answered wasted time n gas
Service: 1
My experience with this kfc was awesome. The manager Tracy was very professional and polite. Great service
Ordered through door dash, I ordered a Colonel's Brownie and I ended up with a whole mini Lemon Cake. How do you substitute that?? I also did not receive the side of Mac and Cheese which was like $4.50 through door dash. And then I only got reimbursed $2.66 from door dash for the brownie I reported.(hadn't realized Mac was missing at that point) Point being - Why are your employees not contacting the customer that items are unavailable for refund or cancel?? Is that not policy? Its unethical and theft.
Food: 1
Service: 1
I never really have a bad experience at KFC! The only issue I had once in a while is that they run out of certain offered items. Other than that, I love KFC! I do miss the buffets and fish dinners, though! Also, they only have the drive thru open even when they have a dining area available. I think it's because of the lack of staffing since no one ever wants to work anymore! So thank you to those folks who are willing to work and keep these places open! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Piece Breast Meal, 10 Piece Meal, Coleslaw, Tenders Flavored Meal, Fried Chicken
I never really have a bad experience at KFC! The only issue I had once in a while is that they run out of certain offered items. Other than that, I love KFC! I do miss the buffets and fish dinners, though! Also, they only have the drive thru open even when they have a dining area available. I think it's because of the lack of staffing since no one ever wants to work anymore! So thank you to those folks who are willing to work and keep these places open! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Piece Breast Meal, 10 Piece Meal, Coleslaw, Tenders Flavored Meal, Fried Chicken
The worst ..
Atmosphere: 1
Food: 3
Service: 1
Very rude very rude I will drive past this KFC to go to another one never going there again update place the order March 6th at noon for pickup at 4:00 p.m. Went in to the store at 3:55 p.m. and they told me we don't have your order but my app says the order is ready the money is gone out of my bank account so now I have to call corporate to get my money back never going back to KFC 1400 West Miller parkway Milwaukee Wisconsin bad service
Atmosphere: 1
Food: 3
Service: 1
Order family meal came home and was no biscuits and had to wait extra 15 minutes for a chicken sandwich
When I go after work around 7 pm there is always something they don't have available. Like crispy chicken or fries. Not sure why they start cleaning so early when they're open to the public until later.
Atmosphere: 3
Food: 5
Service: 3
I ordered the big box original recipe through the drive-thru this evening. The attendant was very polite and professional. When I got home and opened my big box my piece of chicken looked like.someone ate the skin off of the chicken breast. I couldnt even eat it. The mash potatoes and the slaw were thrown in to the togo container. The over all meal was very disappointing.
Food: 1
Service: 3
Restaurantji Recommends
I ordered online for ready pick up at 630pm. Got here at 7pm when the app said it was ready. At 708 the order was not done and they had just drop fresh chicken which was now going to add another 15 minutes. If you plan to order food from here be prepared to wait.
Atmosphere: 2
Food: 4
Service: 1
Would give 0 stars if I could absolutely horrible customer service missing half my delivery items and they don’t answer or hang up on me worst customer service ever we spent $60 it’s not okay at
Atmosphere: 1
Food: 1
Service: 1
Can't really rate atmosphere it was a drive thru order. Fries given old and stale. They forgot my mash potatoes, Mac'n cheese noodles hard and no flavor. Chicken wasn't good. Will probably never return to this location.
Atmosphere: 1
Food: 1
Service: 3
Honestly, I was so impressed with the staff and the service we received I had to come and give them props where it’s due. The employees were so friendly and kind, the manager ran a tight ship, she was making sure all the orders were facilitated in a timely manner. Dining room was CLEAN. For a fast food place, this location’s standards are very impressive. Good job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Overpriced never have the chicken you want ready don't give you one of each piece give you the pieces they have
Atmosphere: 1
Food: 1
Service: 1