We used to love point burger bar. The quality has absolutely gone down hill. Menu is minimal compared to what it used to be. Music was very loud, could barely hear the people we were with. Beer glasses were dirty. Burgers were flat and flavorless. Onion rings were too greasy and pickle fries were burnt. Could smell employees smoking cigarettes.Very disappointed all around.
DEALS D.
Stopped by for dinner. Was definitely disappointed. Ordered burger and tater tots The burger was dry with no flavor. And tots were cold. Even tho the place was almost empty the service was slow. The restaurant and the table was dirty and sticky. The bathroom was disgusting Definitely disappointed in this place. Used to have good reviews. And seems correct went down hill and in a hurry. Will not recommend or ever go back.
Ang D.
For a " burger bar" this place is a disgrace. The burgers are small thin and no longer offering build your own burgers with the many different topping and sauces available. save your money and go to kwik trip for same quality food
Jeff Ragland
Host was super nice. Beer was cold and delicious. Food was mediocre. All buns were dry.Now to the happy hour.... On the 5 menus handed to us it said half price taps, rails and wines. On the one drink menu(that our waitress told us not to read because it wasn't up to date), it said half price taps, rails and wines(bar only).When we received our check, we questioned this with great opposition. We were told we should have known. That its clearly stated on menu and door. Door was held open for us by host(gentleman).Asked to speak to manager and he came to table. He introduced himself as Tony the general manager and propieter. Very swiftly told us how wrong we were and told me to calm down while backing way across the room(dramatic).He then tells us to hold on and goes to bar and puts on a company shirt with a badge that says assistant manager, over his street clothes he was previously wearing then walks by us and goes to kitchen and comes back out and stands as if he is security while we leave. We paid our bill in full but will not be returning.
Eric Miller
Definitely a severe down grade from the last time we were there. Edible is about the nicest thing I can say. The burgers were dry, flat, and flavorless. The pepsi products were flat, and the beer was terrible. We won't be back.
Miko Vaj
Come see Anthony and his crew! Excellent customer service and the food and drinks are phenomenal! Definitely coming back!!!
Mike B.
The staff didn't act like they cared if I was there or not. Music was very loud. When asked what they had on tap, they pointed at the row of taps on the other side of the room. When pressed, the waitress started telling what they didn't have. Point burger was okay and cooked well but the patty looked like it a frozen patty. Onion rings were the best part. Proximity to the my hotel is this place's greatest asset.
Cynthia B.
Bad place. Never will go back!!!!!!! The music to loud....I even asked them and another couple ask them to turn it down; and the bartender turned it back up. All a waitress said....it's a daily thing. Sorry bout everyone wants to eat at a place where u can't hear someone. It's not a damn club. and the bartender was mia for a long time. Wont ever go back.... and good was basic!!!!!!
Ryan Bergmann
Iv been coming here for a while now and I have had nothing but amazing experiences here. Great food Great general management. Definitely great place to eat Definitely recommend.
Jennifer Janes
Friendly staff, clean...food was 4 stars, not great but not bad. Chocolate shake was yummy. ?
Poor choices in food poor cooked quality and lackluster flavor. They now cut corners. Not the same place it once was. Only good Beer.
j ellis
The food and atmosphere was positively delightful. Full bar with a decent selection of draft beers. Over the best part of my visit was the wait staff, both energetic and entertaining. Definitely recommend stopping in!
Jasmine Turner
Don’t recommend, the place was still open and plenty of people that’s not of color went in and got seated right away, when me and my boyfriend went it (were black) we got told it was closed and if we still wanted to eat it would be a 2hr min wait and the place don’t close until 10pm, and the current time is 7pm.. I don’t recommend at all!!!!!
T Fra
This restaurant was extremely short staffed, but the GM impressed us! He would help wait on people the go back to to the kitchen to help to make sure everyone's orders were coming out. Excellent customer service.
Allie C
I went in to place a to go order. I was never greeted at the front. I advised Anthony, who stated he was the general Manager, that i just wanted to place a to go order. He initially told me i had to wait at the front and not the bar to place an order because i had a minor with me. I informed him there was no one at the front to place an order. He then told me i had to wait 35 minutes just to PLACE an order. I asked if i could just place my order and leave and come back. He told me again i could not PLACE an order for 35 minutes. I asked if there were anyone i could complain to. He told me no, It stopped at him. I wish the downtown location was still available.
We used to love point burger bar. The quality has absolutely gone down hill. Menu is minimal compared to what it used to be. Music was very loud, could barely hear the people we were with. Beer glasses were dirty. Burgers were flat and flavorless. Onion rings were too greasy and pickle fries were burnt. Could smell employees smoking cigarettes.Very disappointed all around.
Stopped by for dinner. Was definitely disappointed. Ordered burger and tater tots The burger was dry with no flavor. And tots were cold. Even tho the place was almost empty the service was slow. The restaurant and the table was dirty and sticky. The bathroom was disgusting Definitely disappointed in this place. Used to have good reviews. And seems correct went down hill and in a hurry. Will not recommend or ever go back.
For a " burger bar" this place is a disgrace. The burgers are small thin and no longer offering build your own burgers with the many different topping and sauces available. save your money and go to kwik trip for same quality food
Host was super nice. Beer was cold and delicious. Food was mediocre. All buns were dry.Now to the happy hour.... On the 5 menus handed to us it said half price taps, rails and wines. On the one drink menu(that our waitress told us not to read because it wasn't up to date), it said half price taps, rails and wines(bar only).When we received our check, we questioned this with great opposition. We were told we should have known. That its clearly stated on menu and door. Door was held open for us by host(gentleman).Asked to speak to manager and he came to table. He introduced himself as Tony the general manager and propieter. Very swiftly told us how wrong we were and told me to calm down while backing way across the room(dramatic).He then tells us to hold on and goes to bar and puts on a company shirt with a badge that says assistant manager, over his street clothes he was previously wearing then walks by us and goes to kitchen and comes back out and stands as if he is security while we leave. We paid our bill in full but will not be returning.
Definitely a severe down grade from the last time we were there. Edible is about the nicest thing I can say. The burgers were dry, flat, and flavorless. The pepsi products were flat, and the beer was terrible. We won't be back.
Come see Anthony and his crew! Excellent customer service and the food and drinks are phenomenal! Definitely coming back!!!
The staff didn't act like they cared if I was there or not. Music was very loud. When asked what they had on tap, they pointed at the row of taps on the other side of the room. When pressed, the waitress started telling what they didn't have. Point burger was okay and cooked well but the patty looked like it a frozen patty. Onion rings were the best part. Proximity to the my hotel is this place's greatest asset.
Bad place. Never will go back!!!!!!! The music to loud....I even asked them and another couple ask them to turn it down; and the bartender turned it back up. All a waitress said....it's a daily thing. Sorry bout everyone wants to eat at a place where u can't hear someone. It's not a damn club. and the bartender was mia for a long time. Wont ever go back.... and good was basic!!!!!!
Iv been coming here for a while now and I have had nothing but amazing experiences here. Great food Great general management. Definitely great place to eat Definitely recommend.
Friendly staff, clean...food was 4 stars, not great but not bad. Chocolate shake was yummy. ?
Restaurantji Recommends
Poor choices in food poor cooked quality and lackluster flavor. They now cut corners. Not the same place it once was. Only good Beer.
The food and atmosphere was positively delightful. Full bar with a decent selection of draft beers. Over the best part of my visit was the wait staff, both energetic and entertaining. Definitely recommend stopping in!
Don’t recommend, the place was still open and plenty of people that’s not of color went in and got seated right away, when me and my boyfriend went it (were black) we got told it was closed and if we still wanted to eat it would be a 2hr min wait and the place don’t close until 10pm, and the current time is 7pm.. I don’t recommend at all!!!!!
This restaurant was extremely short staffed, but the GM impressed us! He would help wait on people the go back to to the kitchen to help to make sure everyone's orders were coming out. Excellent customer service.
I went in to place a to go order. I was never greeted at the front. I advised Anthony, who stated he was the general Manager, that i just wanted to place a to go order. He initially told me i had to wait at the front and not the bar to place an order because i had a minor with me. I informed him there was no one at the front to place an order. He then told me i had to wait 35 minutes just to PLACE an order. I asked if i could just place my order and leave and come back. He told me again i could not PLACE an order for 35 minutes. I asked if there were anyone i could complain to. He told me no, It stopped at him. I wish the downtown location was still available.