Terrible terrible attitude by workers at the burger place. They were very rude and disrespectful to me for a simple question I asked, like I am about to take their job or something. Such a shame to have people working at such a large establishment, Either they need to be trained about Custumer service or hire people who actually enjoy interacting with customers.
Atmosphere: 2
Food: 3
Service: 1
S
Omg. What a joke .stood in line to order for over 1/2hour and then waited even longer to get food
Atmosphere: 2
Food: 1
Service: 2
Zoran Strbac
Worst payouts of all casinos around
Gus Salas
horrible, cheap with reward play too . Rooms aren't clean the bathrooms in casino are worse
Ben Sims
Amazing service every time for breakfast. Food is good but service is great!
Atmosphere: 3
Food: 4
Service: 5
Christine Schlaefer
This establishment is pathetic at best. Food is subpar & Miss Tina, a manager, should be fired. Her customer service skills are SO terrible, it's insulting. And who wants to be insulted at a casino, right? This place needs help. So, my man & I placed an order on one of the kiosks. I ordered a simple bowl of soup that was listed as available when we ordered. After placing our order & paying, we were informed that the soup I ordered was unavailable. There was no indication of this on the kiosk, nor did any employee inform us before ordering/paying. I asked to speak to the manager since a refund wasn't an option. I was told by Miss Tina I could substitute with two pork egg rolls & a slice of cake. I received the cake, but when I was at Queen of Ramen to pick up my egg rolls, Tina came running over, denied me & then practically laughed in my face in front of numerous employees & guests. She was extremely condescending & rude. Her customer service skills suck. She has no business holding the position she has. Perhaps, she should be demoted until her customer service skills improve. I won't be back, and I will tell all of my friends, family & colleagues to avoid Potawatomi's Marketplace like the plague.
Atmosphere: 1
Service: 1
Jason Kay
The staff give not a care in the world for the customers. Even when your order is ready you usually wait for them five to 15 minutes to get it.
Atmosphere: 1
Food: 4
Service: 1
Grace Schiebenes
not liking new changes.
Christye Johnson
TOO MANY CHANGES!!! POTAWATOMI JUST CUT OUT THE TEIR PROGRAM FOR THE BLAZE CARD . I'M DONE ✔️
My friend was violently attacked by a man in this casinos parking lot on Saturday march 9th around 3 am, this parking garage has always been dangerous especially for women, no security was around and she’s lucky to be alive!!
Sandi O
Ate at the taco place and food was short of a can of dog food. it was horrible. Steak was not steak and ground beef I'm not sure what that was. Definitely will not eat there again. 40.00 for slop.
Atmosphere: 4
Food: 1
Service: 1
Joann Stevenson
Really good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Scott Bicknell
Service and food was
Atmosphere: 5
Food: 5
Service: 5
daverS6967RH
No selection 2 to 3 things to choose from each restaurant and still takes 30 to 40 mins to get your order! Potawatomi refuses to follow WI state law to have their employees wear hair nets n men beard nets if they have facial hair. Even when u complain u found a hair in your food they ignore you and still nothing done. Their burritos are horrible,burgers over cooked and you have to watch out for hair shakes are the worst by far soft serve ice cream from a machine with chocolate or strawberry syrup amd majority of the time not even mixed. They charge you $6 for it and they are too cheap to use real fruit. Go to Oscar's or Kopps for a real shake n burger and a lot cheaper! Pizza no flavor better off buying a Jack's frozen pizza 1/5 of the price with no flavor so no difference. Food court had more of a selection and didn't take 30mins + to get your food. Poor management!
Terrible terrible attitude by workers at the burger place. They were very rude and disrespectful to me for a simple question I asked, like I am about to take their job or something. Such a shame to have people working at such a large establishment, Either they need to be trained about Custumer service or hire people who actually enjoy interacting with customers.
Atmosphere: 2
Food: 3
Service: 1
Omg. What a joke .stood in line to order for over 1/2hour and then waited even longer to get food
Atmosphere: 2
Food: 1
Service: 2
Worst payouts of all casinos around
horrible, cheap with reward play too . Rooms aren't clean the bathrooms in casino are worse
Amazing service every time for breakfast. Food is good but service is great!
Atmosphere: 3
Food: 4
Service: 5
This establishment is pathetic at best. Food is subpar & Miss Tina, a manager, should be fired. Her customer service skills are SO terrible, it's insulting. And who wants to be insulted at a casino, right? This place needs help. So, my man & I placed an order on one of the kiosks. I ordered a simple bowl of soup that was listed as available when we ordered. After placing our order & paying, we were informed that the soup I ordered was unavailable. There was no indication of this on the kiosk, nor did any employee inform us before ordering/paying. I asked to speak to the manager since a refund wasn't an option. I was told by Miss Tina I could substitute with two pork egg rolls & a slice of cake. I received the cake, but when I was at Queen of Ramen to pick up my egg rolls, Tina came running over, denied me & then practically laughed in my face in front of numerous employees & guests. She was extremely condescending & rude. Her customer service skills suck. She has no business holding the position she has. Perhaps, she should be demoted until her customer service skills improve. I won't be back, and I will tell all of my friends, family & colleagues to avoid Potawatomi's Marketplace like the plague.
Atmosphere: 1
Service: 1
The staff give not a care in the world for the customers. Even when your order is ready you usually wait for them five to 15 minutes to get it.
Atmosphere: 1
Food: 4
Service: 1
not liking new changes.
TOO MANY CHANGES!!! POTAWATOMI JUST CUT OUT THE TEIR PROGRAM FOR THE BLAZE CARD . I'M DONE ✔️
Great burger and friesFree soda
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My friend was violently attacked by a man in this casinos parking lot on Saturday march 9th around 3 am, this parking garage has always been dangerous especially for women, no security was around and she’s lucky to be alive!!
Ate at the taco place and food was short of a can of dog food. it was horrible. Steak was not steak and ground beef I'm not sure what that was. Definitely will not eat there again. 40.00 for slop.
Atmosphere: 4
Food: 1
Service: 1
Really good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Service and food was
Atmosphere: 5
Food: 5
Service: 5
No selection 2 to 3 things to choose from each restaurant and still takes 30 to 40 mins to get your order! Potawatomi refuses to follow WI state law to have their employees wear hair nets n men beard nets if they have facial hair. Even when u complain u found a hair in your food they ignore you and still nothing done. Their burritos are horrible,burgers over cooked and you have to watch out for hair shakes are the worst by far soft serve ice cream from a machine with chocolate or strawberry syrup amd majority of the time not even mixed. They charge you $6 for it and they are too cheap to use real fruit. Go to Oscar's or Kopps for a real shake n burger and a lot cheaper! Pizza no flavor better off buying a Jack's frozen pizza 1/5 of the price with no flavor so no difference. Food court had more of a selection and didn't take 30mins + to get your food. Poor management!
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