Last night was terrible. First this location was out of chicken and then when I wanted to complete the purchase on the burrito and soda i brought, the cashier walked away. This location needs to do better.
Service: 1
Shayla Allen
11/19/2025 Time stamped 0828PM
My experience at this Qdoba location was absolutely unacceptable and completely unprofessional. A young black male employee with little twists/locs gave me the nastiest attitude and interaction for no reason from the start. After I PAID for my meal, he refused to complete the transaction properly and wouldn’t hand me my receipt. Instead, he told me to “pick up your food and grab your receipt yourself” from their franchise machine.
When I politely asked for his name so I could file a complaint, his exact response was: “I’m not giving you shit.” That alone is beyond disrespectful and should NEVER come from an employee representing any brand.
On top of that, another employee—who identified as non-binary—was in the back laughing loudly, taking personal calls, and discussing private matters that customers could clearly hear. Completely unprofessional behavior.
Because the situation escalated due to their immaturity and lack of customer service, I had no choice but to send the entire recorded ordeal to corporate. This level of disrespect, refusal to provide basic service, and overall behavior is disgusting and embarrassing for Qdoba as a company.
This location needs immediate training, discipline, and managerial intervention. I am utterly disgusted with the experience.
Atmosphere: 1
Service: 1
Quila Quila
Was forced to buy an item to use the bathroom. Chose a brownie. When I actually got home to eat the thing, it was hard, stale, old and likely expired. Go figure..
Abdirizak Aden
You Guy’s use to be good but last week an this week the white rice 🍚 isn’t cooked good yaa need to change the chef 👩🍳
E S
ordered food for dinner while at work. they didn't deliver all of the food and refused to answer their phone. I had to dispute the charge with my bank. 0/5
Elija Flowers
Food was good steak was a little chewy but overall good
Atmosphere: 3
Food: 3
Service: 3
Gukuop Houop
The fish was tender and flavorful.
Cindy Taylor
Food wasnt cook good. Steak chewy and fatty. Rice not fully cooked. Chips taste stale.
Atmosphere: 1
Food: 1
Service: 1
Kate Bucklin
I work at the hospital so i always order here but they’re always super fast and friendly and the food is always excellent quality
Overcharged me and refused to give me a receipt. $18 for a bowl is more than I’ve ever paid and just to not eat it cuz there was a random fingernail in my bowl. This place blows
Atmosphere: 4
Food: 1
Service: 1
Nesha peters
Today was not a great day for them … I don’t know if they was tired or just didn’t care on how they made my bowl. So today on 8/9/25 my food like like they just throw it in a bowl and didn’t listen to directions when told how and what to make it look appealing to eat. The time was 9pm and that shift is not what I usually get and they didn’t give a receipt so I could return it. I am highly upset today I’ll try again in a few months.
Atmosphere: 1
Food: 1
Service: 1
Julia Fritsch
real busy but they're trying their hardest and doing a fantastic job <3
Perfect place for a relaxed evening with friends.
Atmosphere: 5
Food: 5
Service: 5
Last night was terrible. First this location was out of chicken and then when I wanted to complete the purchase on the burrito and soda i brought, the cashier walked away. This location needs to do better.
Service: 1
11/19/2025 Time stamped 0828PM
My experience at this Qdoba location was absolutely unacceptable and completely unprofessional. A young black male employee with little twists/locs gave me the nastiest attitude and interaction for no reason from the start. After I PAID for my meal, he refused to complete the transaction properly and wouldn’t hand me my receipt. Instead, he told me to “pick up your food and grab your receipt yourself” from their franchise machine.
When I politely asked for his name so I could file a complaint, his exact response was:
“I’m not giving you shit.”
That alone is beyond disrespectful and should NEVER come from an employee representing any brand.
On top of that, another employee—who identified as non-binary—was in the back laughing loudly, taking personal calls, and discussing private matters that customers could clearly hear. Completely unprofessional behavior.
Because the situation escalated due to their immaturity and lack of customer service, I had no choice but to send the entire recorded ordeal to corporate. This level of disrespect, refusal to provide basic service, and overall behavior is disgusting and embarrassing for Qdoba as a company.
This location needs immediate training, discipline, and managerial intervention. I am utterly disgusted with the experience.
Atmosphere: 1
Service: 1
Was forced to buy an item to use the bathroom. Chose a brownie. When I actually got home to eat the thing, it was hard, stale, old and likely expired. Go figure..
You Guy’s use to be good but last week an this week the white rice 🍚 isn’t cooked good yaa need to change the chef 👩🍳
ordered food for dinner while at work. they didn't deliver all of the food and refused to answer their phone. I had to dispute the charge with my bank. 0/5
Food was good steak was a little chewy but overall good
Atmosphere: 3
Food: 3
Service: 3
The fish was tender and flavorful.
Food wasnt cook good. Steak chewy and fatty. Rice not fully cooked. Chips taste stale.
Atmosphere: 1
Food: 1
Service: 1
I work at the hospital so i always order here but they’re always super fast and friendly and the food is always excellent quality
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Overcharged me and refused to give me a receipt. $18 for a bowl is more than I’ve ever paid and just to not eat it cuz there was a random fingernail in my bowl. This place blows
Atmosphere: 4
Food: 1
Service: 1
Today was not a great day for them … I don’t know if they was tired or just didn’t care on how they made my bowl. So today on 8/9/25 my food like like they just throw it in a bowl and didn’t listen to directions when told how and what to make it look appealing to eat. The time was 9pm and that shift is not what I usually get and they didn’t give a receipt so I could return it. I am highly upset today I’ll try again in a few months.
Atmosphere: 1
Food: 1
Service: 1
real busy but they're trying their hardest and doing a fantastic job <3
Atmosphere: 4
Food: 5
Service: 5
Good food and friendly staff
Atmosphere: 4
Food: 5
Service: 5
Reliable food and service.
Atmosphere: 5
Food: 5
Service: 5
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