Its been a good experience everytime. The best is when they have meat on the grill. Smells incredible. Ingredients are always fresh and look nice. Prices are pretty good for the quality and excellent for the quantity. Overall, really good value.
Clean Environment, Kind and helpful service!! Glad I did not listen to the reviews! Hit the spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Cynthia S
Fresh ingredients. Great tasting food. Fast service.
Atmosphere: 5
Food: 5
Service: 5
Kari Toth
I placed an order for pick up. I don’t eat at Qdoba often, I wanted to make sure my meal came with chips otherwise I was going to purchase them. The man at the counter was rude when I asked. I also ordered a 20 oz coke and they gave me a 12 oz can.
Atmosphere: 1
Food: 4
Service: 1
Lionel Boyle
It's was good, just portions seemed a little light. Overall it was a good experience.
Horrible service at this location. Ordered delivery 2 times now. First time they forgot a couple sides, fine. Second time we didn’t get half of the order. Called the store for 20 minutes and no answer. Had to drive all the way to the store to get the rest of the order, wait for them to make it, and they STILL GOT IT WRONG. Absolutely never ordering from this store again. Terrible.
Cynthia was very rude to me and argumentative about my questions about my meal.
Atmosphere: 1
Service: 1
MP
Came here around 8pm on 2/9/24. Ordered a Cholula chicken bowl. There was no Cholula chicken in the pan so the lady scooped the Adobo chicken into that pan and poured some Cholula sauce on the chicken and proceeded to scoop it into my bowl.When I got home, the bowl was drenched in the sauce which overpowered the bowl and the rice was undercooked and still hard in the middle.I called to speak to the manager and it was the same lady that prepared my bowl. She said she was the “general manager and her name was Michelle”, which she reluctantly gave me when I asked for her name.She said there was nothing she can do since “that’s how they serve it”.I’ve been to other locations and they never drenched it in sauce.When I asked what I should do with the bowl since it was inedible, she told me to toss it and if I wanted a new bowl that she would still have to charge me for it even after I told her I’d bring the bowl back.When I asked about the undercooked rice, she said I can come back for a side of white rice but she wouldn’t remake my bowl, even though it was her fault my bowl was drenched in Cholula sauce.Her attitude was disgusting and condescending. If she truly is the GM, she definitely needs additional training and learn how to speak to customers.I can see why most of the reviews are complaining about horrible customer service; especially if they had to deal with her rude behavior.
I love Qdoba and the food so does my husband, I've gone to the Layton location numerous times I like all the people who take care of us all but one gentleman the Spanish guy with the headband and face mask not sure if he's a manager or something but every time my husband and I go there he always ends up helping us and gets and attitude with my husband or I throws his hands up or gets really cocky while helping us also hands us over to another worker cause he doesn't have the patience to deal with us. It's not pleasant or appreciated. Something needs to be done about him. Or I will go to another location though it's and inconvenience this location is 5 minutes from my home.
Atmosphere: 1
Food: 5
Service: 1
Jonathan Frank
The food was disgusting, and the onions were poorly prepared and cut extremely large. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burritos Bowls
Corey Stewart
The service here is usually pretty bad.
Atmosphere: 2
Food: 2
Service: 1
Makayla Wendt
Stingy for
Atmosphere: 1
Food: 1
Service: 1
Dwayne Walker
Are the chips usually salty because there was no salt on them. Does the Guacamole contain mayo?
Its been a good experience everytime. The best is when they have meat on the grill. Smells incredible. Ingredients are always fresh and look nice. Prices are pretty good for the quality and excellent for the quantity. Overall, really good value.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl Topped with Freshly Grilled Adobo Chicken Brings the Flavor, Chicken Burrito, Burritos Bowls, Southwest Steak Burrito - Grilled Steak
Clean Environment, Kind and helpful service!! Glad I did not listen to the reviews! Hit the spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos
Fresh ingredients. Great tasting food. Fast service.
Atmosphere: 5
Food: 5
Service: 5
I placed an order for pick up. I don’t eat at Qdoba often, I wanted to make sure my meal came with chips otherwise I was going to purchase them. The man at the counter was rude when I asked. I also ordered a 20 oz coke and they gave me a 12 oz can.
Atmosphere: 1
Food: 4
Service: 1
It's was good, just portions seemed a little light. Overall it was a good experience.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken Queso Bowl - Grilled Chicken
Horrible service at this location. Ordered delivery 2 times now. First time they forgot a couple sides, fine. Second time we didn’t get half of the order. Called the store for 20 minutes and no answer. Had to drive all the way to the store to get the rest of the order, wait for them to make it, and they STILL GOT IT WRONG. Absolutely never ordering from this store again. Terrible.
Atmosphere: 1
Food: 2
Service: 1
Besides the chocolate chip cookies harder than a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Queso Diablo, Burritos, Chicken Queso Bowl - Grilled Chicken
Good food healthy for
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Burrito
Cynthia was very rude to me and argumentative about my questions about my meal.
Atmosphere: 1
Service: 1
Came here around 8pm on 2/9/24. Ordered a Cholula chicken bowl. There was no Cholula chicken in the pan so the lady scooped the Adobo chicken into that pan and poured some Cholula sauce on the chicken and proceeded to scoop it into my bowl.When I got home, the bowl was drenched in the sauce which overpowered the bowl and the rice was undercooked and still hard in the middle.I called to speak to the manager and it was the same lady that prepared my bowl. She said she was the “general manager and her name was Michelle”, which she reluctantly gave me when I asked for her name.She said there was nothing she can do since “that’s how they serve it”.I’ve been to other locations and they never drenched it in sauce.When I asked what I should do with the bowl since it was inedible, she told me to toss it and if I wanted a new bowl that she would still have to charge me for it even after I told her I’d bring the bowl back.When I asked about the undercooked rice, she said I can come back for a side of white rice but she wouldn’t remake my bowl, even though it was her fault my bowl was drenched in Cholula sauce.Her attitude was disgusting and condescending. If she truly is the GM, she definitely needs additional training and learn how to speak to customers.I can see why most of the reviews are complaining about horrible customer service; especially if they had to deal with her rude behavior.
Restaurantji Recommends
I love Qdoba and the food so does my husband, I've gone to the Layton location numerous times I like all the people who take care of us all but one gentleman the Spanish guy with the headband and face mask not sure if he's a manager or something but every time my husband and I go there he always ends up helping us and gets and attitude with my husband or I throws his hands up or gets really cocky while helping us also hands us over to another worker cause he doesn't have the patience to deal with us. It's not pleasant or appreciated. Something needs to be done about him. Or I will go to another location though it's and inconvenience this location is 5 minutes from my home.
Atmosphere: 1
Food: 5
Service: 1
The food was disgusting, and the onions were poorly prepared and cut extremely large. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burritos Bowls
The service here is usually pretty bad.
Atmosphere: 2
Food: 2
Service: 1
Stingy for
Atmosphere: 1
Food: 1
Service: 1
Are the chips usually salty because there was no salt on them. Does the Guacamole contain mayo?
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Burritos, Tortilla Chips