Worst Sam's Club in the area. Many items out of stock. Tables look like a Tornado came thru. Lines horrible. People with $700 orders in self checkout, no option for 10-15 items or less. Stood in line to get a hotdog & was told it would be 20 minutes? Asked to pay & wait until the hotdogs were done & I was told I couldn't pay & wait... I'd have to get back in line? What? Left wanting a hotdog. If you live in between this Sam's Club & the Waukesha location then go to the Waukesha Sam's Club.
Hugo Heredia
I recommend shopping there.
Ted J.
The store has almost everything, and everyone wears a mask (unlike the Waukesha location) much safer here Remember when you're getting gas, you can pull up on any side of the pump because they have the extra long hose The only issue I had is when I did scan-to-pay with their raspberries, the item wasn't in the database. I was told I'd have to wait in line... So I put the raspberries back didn't have that kind of time tonight I plan to visit here again
Brandi Twigg
I just recently got a membership here and had a great experience. The staff is so nice and have a lot of personality. The store was clean and stocked.
Liz Dutcher
Absolute garbage. Do not shop here, even for pick up. No one parks in the correct spot (or a single spot, for that matter). It’s ridiculous and a great way to get into an accident.
Lisa B.
Decided to stop here instead of Costco this afternoon. Big mistake! Husband needed a new garmin gps for his business. Went through self checkout per normal. Waited and waited for the young lady to come back from God knows where. Asked her to get it out of the locked cage, she looked at the cardboard I handed to her. She throws it in a shopping cart with other items to be restocked, goes and gets the gps and shoves it in my hand and walks away. When we went to the exit we told the lady checking receipts that we won't be back and she says, WHAT?To my husband you are here all the time! She apologized to us, but this behavior happens all to often at this Sam's Club. They just lost a 20+ year customer
Bill Captain Benedict
A great place for LOBSTERS, Catfish, or Shrimp !
Common Sense
We purchased a birthday cake for my wife and it was delicious. The baker's were very helpful.
Jeffrey-Lynne Speller
It’s Sam’s! They are all the same. The employees at this one are extremely nice though!
Betty Speed
Taking the money back with no explanation was not good customer service
WHY ARE THERE NEVER ANY DAMN CHURROS?? Why is there a menu for 99 cent churros at the cafe but they are never available? Why are venders preying on innocent shoppers right near the entrance? Please somebody, ANYBODY fix these issues. All I want to do is shop in peace and get a churro at the end of my checkout. Is that so much to ask?
Nicole J.
I see both sides of the review. It's okay. Sometimes it's crowded, sometimes it's not. I had good cashiers and indifferent cashiers. But that's the case at a lot of store. Prices are decent enough to make me drive 20 minutes to get there. Not sure what is up with the churros though. They are never ready when I'm there.
Mister D.
Stopped in to get a pretzel and a drink before shopping. The dude a the counter was more interested in hiding in the back with the female associate that was off shift than manning the register. I just and went to costco down the street.
sheri kuzur
DWAYNE THE MANAGER IS ABSOLUTELY CLUELESS
A Nisar A.
One star is too many for this particular Sam's club Extremely poor customer service. They refer everything to Sam's online. They pronounce That prices are lower online and they can't match in store If there is another round of store closings this would be the top contender
Worst Sam's Club in the area. Many items out of stock. Tables look like a Tornado came thru. Lines horrible. People with $700 orders in self checkout, no option for 10-15 items or less. Stood in line to get a hotdog & was told it would be 20 minutes? Asked to pay & wait until the hotdogs were done & I was told I couldn't pay & wait... I'd have to get back in line? What? Left wanting a hotdog. If you live in between this Sam's Club & the Waukesha location then go to the Waukesha Sam's Club.
I recommend shopping there.
The store has almost everything, and everyone wears a mask (unlike the Waukesha location) much safer here Remember when you're getting gas, you can pull up on any side of the pump because they have the extra long hose The only issue I had is when I did scan-to-pay with their raspberries, the item wasn't in the database. I was told I'd have to wait in line... So I put the raspberries back didn't have that kind of time tonight I plan to visit here again
I just recently got a membership here and had a great experience. The staff is so nice and have a lot of personality. The store was clean and stocked.
Absolute garbage. Do not shop here, even for pick up. No one parks in the correct spot (or a single spot, for that matter). It’s ridiculous and a great way to get into an accident.
Decided to stop here instead of Costco this afternoon. Big mistake! Husband needed a new garmin gps for his business. Went through self checkout per normal. Waited and waited for the young lady to come back from God knows where. Asked her to get it out of the locked cage, she looked at the cardboard I handed to her. She throws it in a shopping cart with other items to be restocked, goes and gets the gps and shoves it in my hand and walks away. When we went to the exit we told the lady checking receipts that we won't be back and she says, WHAT?To my husband you are here all the time! She apologized to us, but this behavior happens all to often at this Sam's Club. They just lost a 20+ year customer
A great place for LOBSTERS, Catfish, or Shrimp !
We purchased a birthday cake for my wife and it was delicious. The baker's were very helpful.
It’s Sam’s! They are all the same. The employees at this one are extremely nice though!
Taking the money back with no explanation was not good customer service
Restaurantji Recommends
WHY ARE THERE NEVER ANY DAMN CHURROS?? Why is there a menu for 99 cent churros at the cafe but they are never available? Why are venders preying on innocent shoppers right near the entrance? Please somebody, ANYBODY fix these issues. All I want to do is shop in peace and get a churro at the end of my checkout. Is that so much to ask?
I see both sides of the review. It's okay. Sometimes it's crowded, sometimes it's not. I had good cashiers and indifferent cashiers. But that's the case at a lot of store. Prices are decent enough to make me drive 20 minutes to get there. Not sure what is up with the churros though. They are never ready when I'm there.
Stopped in to get a pretzel and a drink before shopping. The dude a the counter was more interested in hiding in the back with the female associate that was off shift than manning the register. I just and went to costco down the street.
DWAYNE THE MANAGER IS ABSOLUTELY CLUELESS
One star is too many for this particular Sam's club Extremely poor customer service. They refer everything to Sam's online. They pronounce That prices are lower online and they can't match in store If there is another round of store closings this would be the top contender