We asked for a cup of ice and was declined. We then asked to pay for the cup of ice and was still declined. The cashier said we had to purchase something, so we purchased a bottle water and asked for a large cup of ice. Instead, we're given a small cup of ice with less than 1/4 way filled. Very rude staff, and the cashier didn't even thank us.
We went across the street for .49 cents for a cup of ice, any size and the staff was friendly at Kwik Trip!
Atmosphere: 1
Food: 1
Service: 1
Noy Son
The lady couldn't even get my order correct. A simple request and still can't do her job.
Atmosphere: 3
Food: 3
Service: 1
Denise LG
Friendly quick and hot food
Atmosphere: 5
Food: 5
Service: 5
Random Guy
This McDonald's is usually good but the past few times I've been here, employees are always arguing with each other and this time, they spent 20+ minutes getting my order ready and they messed up my burger.
Atmosphere: 3
Food: 4
Service: 2
Renita Bowman
$5 meals ok and bygo is good.
Atmosphere: 2
Food: 3
Service: 3
Chris Ladwig
Forgot fries
Atmosphere: 3
Food: 3
Service: 2
Kevin vc
It's McDonald's, what can I say? Food was cooked properly, served relatively quick despite being the morning rush.
Atmosphere: 5
Food: 5
Service: 5
Aiden Terhall
Staff was super rude, more than one member ignored me when they forgot my medium drink, when one finally came to the register they gave us a small because they were out of mediums, terrible service wouldn’t recommend.
Atmosphere: 2
Food: 3
Service: 1
D. Sermons
Stopped for a cone and a bacon egg and cheese biscuit for my Chow Chow
Took 15 minutes to get the food and then the gal drops it by the table. Took more time to get replacement food that hit the floor
Atmosphere: 3
Food: 4
Service: 3
Sadie Fox
We ordered four ice cream cones and three drinks. When the cones were being prepared, one was served to us already melting and dripping off the side. We politely declined it, explaining that it was dripping everywhere. The employee responded, “You don’t want this cone?” and we had to repeat ourselves.
At that point, another employee commented, “Why did you order four cones then,” which felt inappropriate and unprofessional. Additionally, while waiting, we noticed other staff members distracted—one using a phone, another resting her head on the counter, and others laughing and moving slowly while making the cones.
We asked to speak with the manager, who came over. We explained the situation, but the response we received was simply, “Ok, I’ll have a word with her,” without any apology or acknowledgment of the poor service.
Overall, the service felt careless and unprofessional, and the situation was not addressed in a way that reassured us as customers. Because as a worker you should be respecting your customers. Thank you.
Atmosphere: 1
Food: 5
Service: 1
Casey Jaywork
Extremely slow service. The staff are great, but there's not enough of them and they're underpaid.
Jeffrey Hess
I went here a year or two ago to get some food. At the drive thru the cashier was rude and we just drove away, it was pretty much a hassle and we went to Culvers, which is way better than McDonalds...
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I consider this place an excellent place to come with family.
EPIC FAIL.....
Atmosphere: 1
Food: 1
Service: 1
We asked for a cup of ice and was declined. We then asked to pay for the cup of ice and was still declined. The cashier said we had to purchase something, so we purchased a bottle water and asked for a large cup of ice. Instead, we're given a small cup of ice with less than 1/4 way filled. Very rude staff, and the cashier didn't even thank us.
We went across the street for .49 cents for a cup of ice, any size and the staff was friendly at Kwik Trip!
Atmosphere: 1
Food: 1
Service: 1
The lady couldn't even get my order correct. A simple request and still can't do her job.
Atmosphere: 3
Food: 3
Service: 1
Friendly quick and hot food
Atmosphere: 5
Food: 5
Service: 5
This McDonald's is usually good but the past few times I've been here, employees are always arguing with each other and this time, they spent 20+ minutes getting my order ready and they messed up my burger.
Atmosphere: 3
Food: 4
Service: 2
$5 meals ok and bygo is good.
Atmosphere: 2
Food: 3
Service: 3
Forgot fries
Atmosphere: 3
Food: 3
Service: 2
It's McDonald's, what can I say? Food was cooked properly, served relatively quick despite being the morning rush.
Atmosphere: 5
Food: 5
Service: 5
Staff was super rude, more than one member ignored me when they forgot my medium drink, when one finally came to the register they gave us a small because they were out of mediums, terrible service wouldn’t recommend.
Atmosphere: 2
Food: 3
Service: 1
Stopped for a cone and a bacon egg and cheese biscuit for my Chow Chow
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Took 15 minutes to get the food and then the gal drops it by the table. Took more time to get replacement food that hit the floor
Atmosphere: 3
Food: 4
Service: 3
We ordered four ice cream cones and three drinks. When the cones were being prepared, one was served to us already melting and dripping off the side. We politely declined it, explaining that it was dripping everywhere. The employee responded, “You don’t want this cone?” and we had to repeat ourselves.
At that point, another employee commented, “Why did you order four cones then,” which felt inappropriate and unprofessional. Additionally, while waiting, we noticed other staff members distracted—one using a phone, another resting her head on the counter, and others laughing and moving slowly while making the cones.
We asked to speak with the manager, who came over. We explained the situation, but the response we received was simply, “Ok, I’ll have a word with her,” without any apology or acknowledgment of the poor service.
Overall, the service felt careless and unprofessional, and the situation was not addressed in a way that reassured us as customers. Because as a worker you should be respecting your customers. Thank you.
Atmosphere: 1
Food: 5
Service: 1
Extremely slow service. The staff are great, but there's not enough of them and they're underpaid.
I went here a year or two ago to get some food. At the drive thru the cashier was rude and we just drove away, it was pretty much a hassle and we went to Culvers, which is way better than McDonalds...
I consider this place an excellent place to come with family.
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