Dunkin'
501 8th St, Monroe
(608) 403-4344
Recent Reviews
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Don't get chocolate munchkins here! They were slimy and wet. That's just gross. I can't believe they send those out to people that way.
Not the friendliest at the window either. It's too bad because I've had amazing customer service at this location in years past.
Also, I've never had them ask me to tip them before at the window and I didn't care to be put in that position when the service was less than friendly.
The woman who took my order was very friendly though.
Atmosphere: 3
Food: 1
Service: 2
The workers here are extremely rude.. I could hear them gossiping about me through the speakers. Very unprofessional and I will not be coming here again.
Atmosphere: 1
Food: 1
Service: 1
I just went through the Drive Thru and every single time I go there everyone in there has a pretty nasty attitude… I also heard someone say in the mic that we were taking forever to order… and then asks me if I wanted to tip the team no I would not like to tip the team because every worker in there has an attitude I also asked for something for my drink and they said “are you sure your already have oat milk in it it is MY drink don’t you think I would be able to order what I want in my drink?
Atmosphere: 1
Food: 3
Service: 1
Drive thru moves efficiently even when busy Or going in to order as well. Good staff everyone is friendly.
Atmosphere: 5
Food: 4
Service: 5
A nice place to get coffee and donuts
Atmosphere: 5
Food: 5
Service: 5
Team RadioShack AT&T love Donuts!! ❤️ The service is fantastic.
Atmosphere: 5
Food: 5
Service: 5
This morning I came through waited at the drive thru then a women comes on continuously laughing, not being able to hear me and laughed my order back to me. Then at the window I was handed a wrong drink and I said the lady was laughing the whole time on the speaker that’s prolly why she didn’t hear me and she stated “YEAH I’m having a rlly good day at work today” and I said ok. Then I was given correct drink she said “SORRY FOR MAKING A MISTAKE” rudely and the drink tastes stronger so out of better judgement I’m not drinking it. Maybe don’t be in customer service if you’re naturally rude.
Atmosphere: 1
Food: 1
Service: 1
Every single time I come here in the drive thru they are so rude, always refuse to do more than one order even if it’s not rush hour. They refuse to scan my phone for the mobile app. Then they have the audacity to ask for a tip on the drinks.
My girlfriend sends me here daily at first it felt awkward getting a girl drink but with Dana's smile and easy conversation she made it feel like stopping by a friend's house she's always so helpful it makes my day just to stop by after work only complaint I have is the fact she doesn't get enough time to enjoy herself but at least she's there when I need a coffee ☕
Dana is always so sweet in the drive thru. I go to dunkin almost every day, and she is almost always there, with a smile on her face. And my iced latte is always made to perfection!
Restaurantji Recommends
Wrong cheese on the breakfast sandwich. Hash browns were mushy but had okay flavor. One of the drive through menus was totally empty. Service was fast and the coffee was an 7/10. If you are just jumping off the highway to grab something to eat just go to the McDonalds or the dumpster behind piggily wiggly. The dumpster rats have better cognitive ability.
Besides the manager sometimes having a power trip, the place is great because of employees. Quick, accurate reasonably easy to get to
I like Dunkin Donuts offerings, including their very good coffee. The person taking my order is nice and friendly. But the place is, let's face it, filthy. Instead of putting some good old elbow grease cleaning the place up during slow times, the staff stand around joking amongst themselves, and are usually boisterous. The health department should be checking this place out.
Lovely experience thank you
Excellent counter service
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