Dunkin'

501 8th St, Monroe
(608) 403-4344

Recent Reviews

Sort by
Amy Hendrix

Don't get chocolate munchkins here! They were slimy and wet. That's just gross. I can't believe they send those out to people that way.

Not the friendliest at the window either. It's too bad because I've had amazing customer service at this location in years past.

Also, I've never had them ask me to tip them before at the window and I didn't care to be put in that position when the service was less than friendly.

The woman who took my order was very friendly though.

Atmosphere: 3

Food: 1

Service: 2

Jeffrey Basil

The workers here are extremely rude.. I could hear them gossiping about me through the speakers. Very unprofessional and I will not be coming here again.

Atmosphere: 1

Food: 1

Service: 1

Sydney Messerli

I just went through the Drive Thru and every single time I go there everyone in there has a pretty nasty attitude… I also heard someone say in the mic that we were taking forever to order… and then asks me if I wanted to tip the team no I would not like to tip the team because every worker in there has an attitude I also asked for something for my drink and they said “are you sure your already have oat milk in it it is MY drink don’t you think I would be able to order what I want in my drink?

Atmosphere: 1

Food: 3

Service: 1

Lindsey Strahota

Drive thru moves efficiently even when busy Or going in to order as well. Good staff everyone is friendly.

Atmosphere: 5

Food: 4

Service: 5

Paul Donovan

A nice place to get coffee and donuts

Atmosphere: 5

Food: 5

Service: 5

DAVID GOMBOSI

Team RadioShack AT&T love Donuts!! ❤️ The service is fantastic.

Atmosphere: 5

Food: 5

Service: 5

Aliza G

This morning I came through waited at the drive thru then a women comes on continuously laughing, not being able to hear me and laughed my order back to me. Then at the window I was handed a wrong drink and I said the lady was laughing the whole time on the speaker that’s prolly why she didn’t hear me and she stated “YEAH I’m having a rlly good day at work today” and I said ok. Then I was given correct drink she said “SORRY FOR MAKING A MISTAKE” rudely and the drink tastes stronger so out of better judgement I’m not drinking it. Maybe don’t be in customer service if you’re naturally rude.

Atmosphere: 1

Food: 1

Service: 1

Brynn Smith

Every single time I come here in the drive thru they are so rude, always refuse to do more than one order even if it’s not rush hour. They refuse to scan my phone for the mobile app. Then they have the audacity to ask for a tip on the drinks.

Eli Armendarez

My girlfriend sends me here daily at first it felt awkward getting a girl drink but with Dana's smile and easy conversation she made it feel like stopping by a friend's house she's always so helpful it makes my day just to stop by after work only complaint I have is the fact she doesn't get enough time to enjoy herself but at least she's there when I need a coffee ☕

Sammie Jones

Dana is always so sweet in the drive thru. I go to dunkin almost every day, and she is almost always there, with a smile on her face. And my iced latte is always made to perfection!

Bill W

Wrong cheese on the breakfast sandwich. Hash browns were mushy but had okay flavor. One of the drive through menus was totally empty. Service was fast and the coffee was an 7/10. If you are just jumping off the highway to grab something to eat just go to the McDonalds or the dumpster behind piggily wiggly. The dumpster rats have better cognitive ability.

Tanya Morrow

Besides the manager sometimes having a power trip, the place is great because of employees. Quick, accurate reasonably easy to get to

Carol Rufenacht

I like Dunkin Donuts offerings, including their very good coffee. The person taking my order is nice and friendly. But the place is, let's face it, filthy. Instead of putting some good old elbow grease cleaning the place up during slow times, the staff stand around joking amongst themselves, and are usually boisterous. The health department should be checking this place out.

Jane Zipper

Lovely experience thank you

donnie hopper

Excellent counter service

Loading...