Taco Bell
606 W 8th St, Monroe
(608) 329-7300
Recent Reviews
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The guy taking orders for drive-thru rocks!! He should be a radio host.
Atmosphere: 3
Food: 3
Service: 5
Drove through. The soft Tacos were tasty and yummy. The manager was helpful and even handled my unusual request with grace. Thanks bro
Service: 5
Idk his last name but Collin needs a raise and/or a promotion, while we were there another customer also thanked Collin specifically for working so hard while the other workers were just kind of walking aimlessly at times even. Collin was going literally a mile a minute the whole time and at the end we were waiting for a refresca that the other worker was supposed to make and told twice that we heard, and then Collin reviewed my order without me even asking and got the refresca himself even though he was in the middle of making an order! Truly just make sure yall are rewarding your best workers 100% … The other worker also snapped at the customer before us that had thanked Collin bc he felt called out that he wasn’t keeping up and then talked horribly about her when she left! I don’t know the other guys name.
Atmosphere: 2
Food: 4
Service: 3
Got my supper home and took 2 bites of my crunchwrap to find a plastic lid from sour cream container in my crunchwrap called back in asked for a manager a guy told me it was him I told him what happened and his answer was I didn't see it in the crunchwrap I told him I'm not eating my other food he said I insure you nothing is in your other food so I asked how he could say that if he didn't know the lid was already in there and him being a manager got mad and passed the call off to a female were we had same talk and all I got was we can remake it I refused and said I'm never coming back what else are they dropping in food this is not OK this is a food safety issue with no management doing there job
Atmosphere: 1
Food: 1
Service: 1
i came through the drive thru earlier around 6:30 pm, i had a pickup order and not only did they sound rude, but i asked for a drink carrier since i had a somewhat large order and the girl (i think her name was raven, she had purple hair) at the drive thru window gave me a dirty look for asking. service was terrible and they even got the order wrong. they put lettuce on the tacos when specifically asking for no lettuce as well as putting chipotle sauce on the burrito that i had removed because i don’t like it.
Atmosphere: 1
Food: 2
Service: 1
Gave me the last scoop of chips with all the crumbs
Good business. Location is clean.
Atmosphere: 4
Food: 4
Service: 4
Nice scenery, taco good
Atmosphere: 5
Food: 5
Service: 5
Had a steak quazidillia and only 2 pieces had steak I was very dissatisfied
Food: 2
Service: 4
Absolutely not what I ordered, the burrito is barely grilled and where is my cheese and why is there such little meat and beans .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They get the order correct every time.
Atmosphere: 4
Food: 4
Service: 4
Can I give zero stars?! The one guy who i believe is a manager will only make food to the menued item even if you paid for the upcharge when using mobile app. So guess what if you want chicken instead of steak, well you get steak or you took off chipotle sauce and replaced it for another sauce guess you get chipotle sauce or you get a completely different item. And if you go in to and bring it to their attention, well now he is gonna argue with you about how it never said any of that. Then once you bring the order up and show him to his face he still won't pay attention to the fact that he made the item wrong and will again make it wrong and not to mention argue you with you more. Just makes me wonder on a scale of 1 to 10 how stoned the person was when they gave him that position. I can go out of town to any other Taco Bell and get food made accurately. It's this location that can't function because of this particular person to. Unfortunately I think most people just accept the wrong food because they don't want to deal with them and I get it. This worker very much clearly does not care. Also if I get handed the wrong food, whether it was made wrong or the person at the window messed up. It should be made right and the customers deserve an apology to. Going in, I'm very nice and I am patient with them, but they don't care about the customers. Some one should remind them that with out the customers showing up to buy food they wouldn't have a job. If everyone stopped going there, the doors would close.
Just went here 5 mins ago they really need to start drug testing these kids and adults that work here everytime I come here I smell marijuana and they look high and always messes up my orders who gets a taco with no meat cmin now DO BETTER
So I went to Taco Bell yesterday. I ordered what I normally order. I get to where I'm going, and I grab my food and I take a bite and it is not what I ordered. So I call Taco Bell, I am talking to the manager I tell her this is not what I ordered she then does this on the phone with me excuse me ma'am excuse me don't talk to me that way and hung up the phone. So the manager of this Taco Bell her name is Kayla. This is not the way you should run a restaurant. I didn't want my money back I honestly just wanted what I ordered. Instead she decided to be like this on the phone with me which led to other things. This manager needs to go.
So literally was there about 20 minutes ago, they refused to serve me because I had cracked a joke, now remind you. The person who was about to take my order had said a joke first so I followed up with one, and for that they denied me service, the manager who works night shift is not a customer friendly person, she most definitely hates her life and doesn't mind ruining others nights.
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