I had accidentally placed an order at this location, but I work an hour away. I had called the Muskego location to explain what happened and to cancel the order within a couple minutes of placing it. I received nothing but attitude with the girl that answered..found out she was one of the managers, i was shocked. She was even very snotty when answering the phone in the first place. She told me that she will throw away my food but still have to be charged 20 dollars that I spent!! Are you kidding me?? She could have at least acted professional and had some class. I said absolutely not you are not keeping my 20 dollars. I asked my husband if he could go pick it up since it would only be 30 min away for him. My husband then called this Culvers back and the same girl answered. She got angry with him right away and he asked to speak to a different manager. We heard them talk crap about us and the second manager got on the phone and was juat as rude and condescending. She then said she would remake the food when we got there. What's the difference?? You're out the food then. Just ridiculous. After having to get extreme they said they would refund it, but not without being condescending. I will never support this franchise. Hire better people or teach better customer service. Could have at least been pleasant!
Service: 1
J Jenkins
Always friendly service and fresh, hot food!
Atmosphere: 5
Food: 5
Service: 5
Stacy U
A good clean culvers, but as always the food still takes forever to come.
Robert Holloway
It's pretty good....but always seems like a long wait for any entree whether busy or not
Summer S
The frozen custard was delicious! I had a bit of a tough time eating my burger though. The patty was over-smashed, which made it a bit difficult to enjoy. I think the cooks could improve their skills and meet Culver’s standards. They should definitely focus on serving good food to their customers and work on making orders more accurate. 6.5/10
Dana Schmaling
Best Culver's service ever!
Lorann Berger
Service was fast and friendly. Gluten free options available.
I should have known better to look in the bag Before I left the drive through. How do you sell a three piece fish dinner And not give your customers any tartar sauce. Course i'm all the way home. Is so irritating. I shouldn't have to check my bag.You should check it before you bring it to me.
Food: 4
Service: 3
Salvatore Raciti
Drive thru went quick, don't let the line detour you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Scott Cherek
Been years since I visited this Culver's. This location has a new dining area - more spacious and open now (Manager Kristie said they just reopened, following the remodel about a week ago). The burger was fresh, custard smooth and creamy, fries were tasty. Culver's quality makes it worth the vist vs lesser fast food operations. I had the single patty, Bacon Deluxe, Krinkle fries and I subbed out a small Concrete Snickers Swirl mixer (instead of drink). All elements of the meal are quite good. The staff was friendly and courteous. A nice place to visit for lunch, dinner or a custard treat.
Vegetarian options: There are salads and other options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Bacon Butter Burger
This Culvers is great! They always have great and efficient service! 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Abigail Wilde
I always love Culver's, but I had such a good time here! The person taking my order, Lillian, I think, was so nice and friendly and definitely wanted to help out any way she could! I had a great time!
Atmosphere: 5
Food: 5
Service: 5
Jerome Malecki
Normally I would say Culver's is a 5 ⭐ all day. But the other day my hot fudge sundae was just soup. It was not enjoyable at all, hopefully this was just a one time thing.
Update, to 5 ⭐ I went back twice now and the custard is exactly how it should be nice and firm and delicious!!!!
Parking: This Culver's is busy all the time, most of the time plenty of parking. If the drive through line doesn't leave an opening to get parked it can be a pain. Some people feel the need to stay right tight in line and block the parking row.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae
Dahlia Grace
The food is delicious (especially the pretzel bites. The cheese that comes with is incredible) and the service is super fast and the employees are very polite.
Parking: They have available parking on the property, however they are always very busy and sometimes there are jo spaces left.
Kid-friendliness: They have kids' meals.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Ice Cream Sundaes
Guy Bouchard
Great food from the Midwest, butter burgers are the best
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Butter Burger with Fries and Cheese Curds, Hamburger
I had accidentally placed an order at this location, but I work an hour away. I had called the Muskego location to explain what happened and to cancel the order within a couple minutes of placing it. I received nothing but attitude with the girl that answered..found out she was one of the managers, i was shocked. She was even very snotty when answering the phone in the first place. She told me that she will throw away my food but still have to be charged 20 dollars that I spent!! Are you kidding me?? She could have at least acted professional and had some class. I said absolutely not you are not keeping my 20 dollars. I asked my husband if he could go pick it up since it would only be 30 min away for him. My husband then called this Culvers back and the same girl answered. She got angry with him right away and he asked to speak to a different manager. We heard them talk crap about us and the second manager got on the phone and was juat as rude and condescending. She then said she would remake the food when we got there. What's the difference?? You're out the food then. Just ridiculous. After having to get extreme they said they would refund it, but not without being condescending. I will never support this franchise. Hire better people or teach better customer service. Could have at least been pleasant!
Service: 1
Always friendly service and fresh, hot food!
Atmosphere: 5
Food: 5
Service: 5
A good clean culvers, but as always the food still takes forever to come.
It's pretty good....but always seems like a long wait for any entree whether busy or not
The frozen custard was delicious! I had a bit of a tough time eating my burger though. The patty was over-smashed, which made it a bit difficult to enjoy. I think the cooks could improve their skills and meet Culver’s standards. They should definitely focus on serving good food to their customers and work on making orders more accurate. 6.5/10
Best Culver's service ever!
Service was fast and friendly. Gluten free options available.
Dietary restrictions: Gluten free buns available
Food: 4
Service: 5
Recommended dishes: Chicken Cashew Salad, Hamburger, Vanilla Custard
I should have known better to look in the bag Before I left the drive through. How do you sell a three piece fish dinner And not give your customers any tartar sauce. Course i'm all the way home. Is so irritating. I shouldn't have to check my bag.You should check it before you bring it to me.
Food: 4
Service: 3
Drive thru went quick, don't let the line detour you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Been years since I visited this Culver's. This location has a new dining area - more spacious and open now (Manager Kristie said they just reopened, following the remodel about a week ago).
The burger was fresh, custard smooth and creamy, fries were tasty. Culver's quality makes it worth the vist vs lesser fast food operations.
I had the single patty, Bacon Deluxe, Krinkle fries and I subbed out a small Concrete Snickers Swirl mixer (instead of drink).
All elements of the meal are quite good. The staff was friendly and courteous. A nice place to visit for lunch, dinner or a custard treat.
Vegetarian options: There are salads and other options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Bacon Butter Burger
Restaurantji Recommends
This Culvers is great! They always have great and efficient service! 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I always love Culver's, but I had such a good time here! The person taking my order, Lillian, I think, was so nice and friendly and definitely wanted to help out any way she could! I had a great time!
Atmosphere: 5
Food: 5
Service: 5
Normally I would say Culver's is a 5 ⭐ all day. But the other day my hot fudge sundae was just soup. It was not enjoyable at all, hopefully this was just a one time thing.
Update, to 5 ⭐ I went back twice now and the custard is exactly how it should be nice and firm and delicious!!!!
Parking: This Culver's is busy all the time, most of the time plenty of parking. If the drive through line doesn't leave an opening to get parked it can be a pain. Some people feel the need to stay right tight in line and block the parking row.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae
The food is delicious (especially the pretzel bites. The cheese that comes with is incredible) and the service is super fast and the employees are very polite.
Parking: They have available parking on the property, however they are always very busy and sometimes there are jo spaces left.
Kid-friendliness: They have kids' meals.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Ice Cream Sundaes
Great food from the Midwest, butter burgers are the best
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Butter Burger with Fries and Cheese Curds, Hamburger
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